University Plaza Apartments

Bria L. 

on Yelp

3 years ago

Do your sanity a huge favor and choose somewhere else for college housing. I was overcharged and had "fake" charges applied to my account at least 4 times during the few years I lived here. Every time you dispute the charges they argue over and over even if you have proof they cashed the check. One time they charged me for switching rooms when I was in the same apartment for 2 years. The leasing manager is never there and when she is, she's online shopping in her office. They are preying on college students to not notice fak... read more

Jack R. 

on Yelp

3 years ago

Do not give these people your money. The office workers don't care about your concerns. You can't get packages on time. They force you to change rooms between leases. You'll get denied maintenance requests for essential things. The HVAC is never strong enough so rooms are hot in the summer and cold in winter. They'll tow you without proper notice. They'll search your apartment without notice (illegal) These people are not on your side. EDIT: the washing machines are always down and leave your clothes flooded. And on call st... read more

Jola K. 

on Yelp

3 years ago

Fairly safe location but you hear screaming and shouting, honking pretty often. laundry machines are on and off, dish washer and toilet seat keeps breaking. Overcharge for rent alottt, was told there would be a pool when I moved in and they just now started remodeling. Computers connected to printers usually don't load or work. Apartment events feel forced and don't promote sociability. The office is filled with teenagers and the manager is never there or whoever actually has power. They don't have enough parking spaces for ... read more

Sophia C. 

on Yelp

3 years ago

This is the worst place to live. If you would like to live somewhere with convenient and affordable laundry services, this is not the place. The machines are often out of order, fail to spin out and drain clothes forcing you to wash them again, there are too few machines for the whole building especially when they break or do not work reliably. In addition, when a washing machine with my items in it was full of water and would not drain, the staff refused to help me or send a maintenance worker to me. I had to open the door... read more

Maddie V. 

on Yelp

3 years ago

It's obvious that an apartment complex shouldn't be run by a bunch of college kids. There's one person who works here in the office that parks in handicapped parking spots (I've also heard her on the phone in the office complaining about her job) People in the office were told about her parking but they just denied it and have sent out notifications to residents saying they will be towed if they park in those spots. How ironic. It's not bad living here because you get your own space but it's kind of expensive especially when... read more

C E. 

on Yelp

4 years ago

Renter need to be aware that every time you pay rent or other items, they charge you $7 convenience fee. Extremely disappointing. Also falsely advertised that cable is included and the pool has sat dry since the beginning of the school year. 

Betty W. 

on Yelp

4 years ago

Lighting is not good in parking lot and management was not responsive to support tenants when catalytic converters have been repeatedly stolen. 

Ryan M. 

on Yelp

5 years ago

Was a great place to live, until Capstone acquired last year and brought in new management, now it's horrible. Completely horrible customer service and assistance. Prior to ending my time living with them I inquired about whether I would be charged a re-letting fee due to the fact that I would be ending my lease before my renewal started. I spoke with the manager and two other workers at the location who confirmed that since I was ending my lease before my renewal began, so long as I secured another renter they would waive... read more

Lisa B. 

on Yelp

5 years ago

They towed towed my car because I forgot to display the pass correctly and did not warn me. I had had to come to school 5 days earlier for a sport and was not allowed to move in, Even though I paid for August. They are just trying to make money off of young people.