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University Veterinary Hospital & Diagnostic Center
- Veterinarians
- Salt Lake City, UT
About this business
Location details
952 East 900 South, Salt Lake City, UT, 84105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
We've been going here for several years now. We have not changed our opinion. Everything here is excellent and we have no reason not to continue coming. It is absolutely worth the drive from Orem. We started coming here because our vet moved here from another facility. There is good parking, especially given the are it's in. It's got a really nice waiting area, and the front desk is first class.
Business response:
We're excited to hear that you've had an excellent experience with us at University Veterinary Hospital & Diagnostic Center. Your review is appreciated.
Even on such short notice they are able to schedual my baby boy in, check him out and inform me on next steps. Dr Witzel is an amazing vet and has always given such great care and attention to all 4 of our fur babies as well as checking up on them after appointments! You couldn't ask for better quality care than this Veteranary hospital!
Business response:
We are grateful for your kind words and are pleased to hear that Dr. Witzel provided excellent care for your fur babies. Thank you for choosing University Veterinary Hospital & Diagnostic Center.
I've had great care here for my dog for over 5 years. I knew it was pricey, but I didn't mind paying more, because I was getting more. However, something odd is going on with the reception staff lately. I suspect there is a bad apple that is corrupting the bunch. Suddenly, I'm getting misinformation and being treated rudely. That is a dramatic change. I met with the manager and assistant manager of business, who were apologetic and took their time to explain to me the way things are supposed to work. I appreciate the fact... read more
Business response:
We apologize for any inconvenience you experienced during your recent visits. Our team is committed to providing exceptional care and service, and we appreciate your feedback. We have addressed the issue with our reception staff and are working to ensure that all customers receive accurate information and respectful treatment. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Things seem to have really turned around at University Veterinary Hospital and I am compelled to update my previous two-star review. Prompt responses, helpful information, and warm & caring treatment for our new puppy, and helping us get follow-up care for another one of our dogs who had spinal surgery at a local vet ER. I'm so glad that we can rest easy and stick with these guys.
Business response:
Thank you for taking the time to update your review, Mary Anne. We are thrilled to hear that you are pleased with our care. Providing prompt responses, helpful information, and caring treatment for all pets is our top priority. We are grateful for your trust and loyalty. If you have any further questions or need assistance, please don't hesitate to reach out to us at (801) 596-9005.
A little on the spendy side but they have always taken care of my fur babies. I've taken my dog here for 9 years and now 2 rescue kittens I foster failed. None of my animals are afraid of the vet. That says something for sure!
Business response:
We love hearing that your pet enjoys their visits with us as much as we enjoy seeing you all. See you next time!
This place is on top of it all. Friendly staff- reasonable pricing and comparative to other vet hospitals in the area. They take the time to check in on our pup after every procedure/ visit.
Business response:
Thank you so much for your kind words, Holley. We really appreciate you taking the time out to share your experience with us. Hope to see you and your loved one soon! University Veterinary Hospital & Diagnostic Center
We've been using this clinic for about 15 years. There are things we've greatly appreciated- like the incredible care they took of our dog who developed a rare infection that another local clinic could not diagnose or treat (full recovery against all odds). Other things don't settle quite right. For example, their website is obtuse about who actually owns the clinic. Who is in charge? Why do vets keep leaving? We were fond of Dr. Olschewski, then Dr. Zelnik, and one other. All disappeared. Now a bunch of young new DVMs w... read more
Business response:
Hi Kristy, unfortunately, we are unable to identify you as a client based on the account name this review is posted from. We appreciate the acknowledgement of the incredible care we always strive to achieve. Our clinic is owned by NVA- National Veterinary Associates. Despite your concerns, all of our veterinarians have worked at our hospital for 2 years or more, and some of our veterinarians have worked here for 8+ years. We are growing and adding new doctors to our team to ensure we remain available to all of our patients n... read more
Great first visit to University Veterinary Hospital yesterday! Just yearly check up and shots for my chihuahua. It was easy to book appointment online and switch over from our former clinic. Staff is friendly and attentive. Even though they are located in the busy 9th and 9th area, they do have their own parking lot, which was very nice! I'll be switching my two cats over to UVH as well!! Thank you!!
Business response:
Welcome to the University Veterinary Hospital & Diagnostic Center family, Daisy! We loved meeting you and your pet and can't wait to see you back again soon.
I've been using UVHDC for years, they took incredible care of my Golden Retriever throughout his life and helped us through many health scares. Once the ownership changed in 2019 things really changed, and not for the better in my case. Although there are some wonderful techs and vets, the experience I get with my pup is not the same as it has been over the years. It used to be when we went into for a weight check or to pick up an Rx we were treated like friends. My last dog LOVED the staff and looked forward to going to the... read more
Business response:
Hi Melanie, Thank you for your feedback. It is helpful to hear feedback from clients like you who have been with us for years. We will continue to evaluate and improve our services and care based on client needs/requests.
Frequently asked questions about University Veterinary Hospital & Diagnostic Center
How is University Veterinary Hospital & Diagnostic Center rated?
University Veterinary Hospital & Diagnostic Center has a 4.5 star rating with 1,713 reviews.
When is University Veterinary Hospital & Diagnostic Center open?
University Veterinary Hospital & Diagnostic Center is closed now. It will open at 7:00 a.m.