This profile has been claimed by the business owner or representative.
Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Was excellent from the time I pulled in until I drove out.
Business response:
Thank you for your review! We're thrilled your experience was outstanding from start to finish. Your satisfaction means everything to our team at Vandergriff Acura, and we look forward to serving you again!
Ms. Cindy Granados was absolutely amazing. She recorded my concerns exactly how I explained them to her and provided timely feedback once the inspection was completed.
Business response:
We are absolutely thrilled to hear about your wonderful experience with your service visit. It sounds like Ms. Granados provided exceptional attention to detail by carefully documenting your concerns and keeping you informed throughout the process. Having someone who truly listens and follows through with clear communication makes all the difference in creating a positive service experience. We're delighted that you received the quality care and timely updates you deserved during your visit.
Recall work on the brake master cylinder done in a reasonable time. Shuttle service to and from home to the dealer was available. The service consultant reviewed and explained the results of the free maintenance inspection done on the car.
Business response:
We are grateful to hear about your positive experience with the recall service. It's wonderful that the brake master cylinder work was completed efficiently and within a reasonable timeframe. We're pleased that our shuttle service made it convenient for you to get to and from your home while your vehicle was being serviced. Thank you for acknowledging how our service consultant took the time to thoroughly review and explain the findings from your complimentary maintenance inspection. Your feedback about these important aspec... read more
Kyle was great help and very professional has he printed out everything done in more detail than average.
Business response:
Thank you for your review! We're thrilled to hear about your positive experience with Kyle. We take pride in providing thorough documentation and professional service to our customers. Your feedback means a great deal to us, and we look forward to serving you in the future.
Prompt, effective, efficient, service. Diagnostic tests are excellent for determining the problem. Service representatives were friendly,nice and very helpful and knowledgeable.
Business response:
Thank you for the wonderful feedback! We're delighted our service was prompt and effective, and that our team made a positive impression. Thank you for choosing Vandergriff Acura!
Matt did a great job with all aspects of my visit
Business response:
Thank you for the positive feedback! We're thrilled that Matt provided excellent service across all aspects of your visit. Your satisfaction means a great deal to our team at Vandergriff Acura, and we look forward to serving you again.
Great service and customer support
Business response:
Thank you for your positive feedback about our service and customer support! We truly appreciate your recognition of our team's dedication and are honored we could meet your expectations. Thank you for choosing Vandergriff Acura!
Received a free oil change and advice on needed maintenance.
Business response:
Thank you for sharing your experience! We're delighted you enjoyed the complimentary oil change and found our maintenance guidance helpful. Your trust means everything to us, and we look forward to continuing to serve you and your vehicle with the same level of care.
I always have a great experience from the welcome back to the thank you for come Danny is so helpful straight to the point what to expect an all i saw ryan this time cause danny had surgery but ryan was even better love my experience i encounter with him as well great service advisors.
Business response:
Thank you for the wonderful feedback! We're so pleased that both Danny and Ryan provided you with exceptional service. Your kind words mean a lot to our team. We appreciate your loyalty and look forward to serving you again!
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 8,485 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is open now. It will close at 9:00 p.m.