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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
My service advisor Cindy Chi was professional and knowledgeable about the repairs that needed to be done. She explained everything and made me feel comfortable about the repairs.
Business response:
Thank you for the positive feedback! We're thrilled that Cindy Chi provided professional and knowledgeable service, and that she made you feel comfortable about the repairs. Your experience means a lot to us at Vandergriff Acura, and we look forward to serving you again.
Efficient and accommodating; my advisor, Lino, was patient and thorough in explaining the service on my Integra.
Business response:
Thank you for your wonderful feedback! We're thrilled that Lino provided patient and thorough service explanations for your Integra. Your satisfaction means a great deal to us, and we look forward to continuing to serve you with excellence.
Very friendly excellent service
Business response:
Thank you for your kind words about our friendly service! We truly appreciate your feedback and look forward to serving you again at Vandergriff Acura.
liked my service advisor worked well with me keeping me up to date on work being done and any needed repairs that technician found not scheduled.
Business response:
We are glad to hear about your positive experience with our service team. It's wonderful that your service advisor maintained excellent communication throughout the process, keeping you informed about the work being completed and any additional repairs that were discovered. We truly value customers who appreciate the thoroughness of our technicians and the transparency we strive to provide during every service visit. Your feedback helps us continue delivering the quality care that our customers deserve.
Top level service and happy working with Austin! Traveled out of state and they made the process smooth! Very impressed!
Business response:
We are delighted to hear about your excellent experience with our team! It's wonderful that you found our service to be top-level and that we were able to make your out-of-state purchase process seamless. Your satisfaction and the smooth experience you had while working with us truly means everything to our team. We're thrilled that we could exceed your expectations and make such a positive impression during your vehicle purchase journey!
Always take care of my Acura. Parts on order for my steering column.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that we consistently provide the quality care your vehicle deserves. We understand how important it is to keep your Acura running smoothly, and we're pleased to be handling the steering column parts order for you. Your trust means everything to us, and we look forward to continuing to serve you and your vehicle's needs.
Excellent service by Vandergriff and my service provider!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! Your kind words about the outstanding service you received mean so much to us at Vandergriff Acura. We take great pride in providing exceptional care for every customer who walks through our doors, and knowing that we delivered excellent service makes our day. Your satisfaction with your service provider and our entire team reflects the dedication we have to ensuring every visit exceeds expectations. Thank you for taking the time to share your ... read more
My advisor Mauricio always takes good care of me and whatever my vehicles need. He keeps me informed and doesn't add services that don't need to be done and I love that
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that your advisor provides exceptional care for your vehicle needs and keeps you well-informed throughout the process. We truly value customers who appreciate our commitment to honest recommendations without unnecessary additions. Your trust in our team means everything to us, and we're grateful for customers like you who recognize quality service. Thank you for choosing Vandergriff Acura for your automotive needs.
Service advisor was very thorough and communicated well throughout the service
Business response:
We deeply appreciate your feedback about the exceptional communication and thoroughness you experienced during your service visit. It's wonderful to know that our service team provided you with clear updates and maintained such detailed attention throughout the entire process. Your positive experience with the comprehensive approach to customer service truly means a lot to us at Vandergriff Acura. We're delighted that we could deliver the level of professional care that you deserve as a valued customer.
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 8,021 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is open now. It will close at 9:00 p.m.