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1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
My Service Advisor reviewed and explained all maintenance items that were required and or suggested. All maintenance was completed in a timely manner. I wish the dealership would explore some tangible ways to show repeat and new customers how they appreciate our business. For example my key chain was ragged and old looking it would have nice to be given a new complimentary one.
Business response:
Thank you for your wonderful feedback about your recent service visit. We're glad to hear that your Service Advisor walked you through everything clearly and that the work was completed in a timely manner. We also appreciate you sharing your thoughts on finding meaningful ways to recognize our loyal customers. Feedback like yours helps us think about how we can continue to improve the overall experience, and your suggestion is a thoughtful one that we will keep in mind.
The service advisor was attentive to my needs.
Business response:
We are pleased to hear that your visit went well. Attentive service is something we work hard to provide to every customer who comes through our doors, and it means a lot to know that came through during your experience. Thank you for taking the time to share your feedback with us.
They were very welcoming. I was able to get the help i needed and they were able to find out what was wrong with my vehicle.
Business response:
We are glad to hear that your visit went so well! Feeling welcomed and getting the answers you need makes a real difference, and we are happy our team was able to identify the issue with your vehicle. We look forward to seeing you again whenever you need us.
They listened and it didn't take too long
Business response:
Thank you for sharing your experience with us. Knowing that you felt heard and that your time was respected means a lot to us. We hope to see you again whenever you need us.
Everything was wonderful and pleasing and prompt is was pleased.
Business response:
Thank you for sharing this feedback about your visit! It is great to hear that your experience was prompt and that everything met your expectations. We work hard to make sure every visit feels smooth and worthwhile, and it means a lot to know we hit the mark for you.
Service advisor took great care of me
Business response:
Thank you immensely for sharing this feedback with us. It is great to hear that your service advisor took such good care of you during your visit. We look forward to seeing you again!
Very professional atmosphere. Mr Brian Smith help my car buying easy and simple making my experience feel hassle free.
Business response:
We are happy to hear that your car buying experience was hassle free and professional. Brian will be glad to know his efforts made a real difference, and it means a lot that you took the time to share your experience. We look forward to serving you again.
So friendly and welcoming. This dealership has the very best customer service.
Business response:
Thank you for sharing this with us! It means a lot to hear that our team made you feel welcome. Providing a friendly and comfortable experience is something we truly care about, and we are glad that came through during your visit. We hope to see you again soon!
Nice, and profesional service, service was quick
Business response:
Thank you for sharing your experience with us! It is great to hear that our team provided professional and efficient service. We hope to see you again whenever you need us.
Vandergriff Acura has a 4.5 star rating with 8,782 reviews.
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.