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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Salesperson was ok.the finance person was great. It took a lot of discussion to get a fair price.
Business response:
We're glad to hear the finance team provided helpful support and guidance. Our goal is to ensure every customer feels informed and confident throughout the buying process, even when discussions take time. Feedback like this helps us continue improving the overall experience. Please reach out to Mike Luong, our General Sales Manager, at mluong01@vtaig.com so we can assist you further.
Excellent Service and free snacks.
Business response:
We are absolutely thrilled to hear about your wonderful experience with us! Your feedback about our outstanding service truly means so much to our team. We're delighted that you enjoyed the complimentary refreshments we provide - it's one of the many ways we try to make every visit comfortable and enjoyable for our valued customers. Thank you for taking the time to share your positive experience at Vandergriff Acura. We look forward to continuing to provide you with exceptional service for all your automotive needs.
the visit went quickly and effectively. Mr. Jones was excellent to work with.
Business response:
Thank you for the positive feedback! We're thrilled that your visit was efficient and that Mr. Jones provided excellent service. Your experience means a great deal to us at Vandergriff Acura, and we look forward to serving you again.
Quick, polite, clearly explained what was completed
Business response:
Thank you for sharing your experience! We're thrilled our team provided efficient, courteous service and clearly communicated the completed work. Your feedback means a lot to us at Vandergriff Acura, and we look forward to serving you again.
Great service, everyone was super helpful with ensuring that my car met all of the standards needed to be driven safely.
Business response:
Thank you for the wonderful feedback! We're thrilled our team could help ensure your vehicle meets all safety standards. We take pride in keeping you safe on the road. Thank you for choosing Vandergriff Acura!
I had very nice salesman however he was very young and inexperienced. He had to get help from his boss and the process took a very long time and was somewhat unorganized. I was able to pick the car up the next day after 2
Business response:
We appreciate feedback regarding the sales process and recognize that guidance and support are important for all customers. Our team works to provide knowledgeable assistance while ensuring each transaction proceeds smoothly. Comments like this help us enhance training and efficiency. For any follow-up, please reach out to Mike Luong, our General Sales Manager, at mluong01@vtaig.com.
Typical dealership experience. Thorough but expensive. Oil change and alignment diagnostic fee - $450. Wish they would have waived diagnostic fee. Found $8k in repairs in on 10 yr old car. Which is expected, except I put $3k in it 1.5 years ago at same dealership.
Business response:
We appreciate you sharing your perspective and understand how important value and clarity are when it comes to service costs. Our team works to provide thorough evaluations to help customers make informed decisions about their vehicles. Feedback like this helps us continue refining the balance between quality and overall experience. Please reach out to our Fixed Operations Director, Justin Moore, at Jmoore24@vtaig.com so we can connect with you directly.
My first time servicing my car at Vandergriff Acura. Kyle was great and even helped me save some money. Overall great service and I'll be coming back.
Business response:
Thank you for the great review! We're thrilled Kyle provided excellent service and helped you save money. We appreciate your trust and look forward to serving you again at Vandergriff Acura.
Omg service was great. Clean facility! Friendly and knowledgeable service staff. Definitely will be back!
Business response:
Thank you for the wonderful feedback! We're thrilled you found our service team friendly and knowledgeable, and appreciated our clean facility. We look forward to welcoming you back!
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 8,278 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is open now. It will close at 9:00 p.m.