This profile has been claimed by the business owner or representative.
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Fast and honest. Friendly. As a woman the Excellence in Explaining is very important and appreciated.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your feedback about our quick and transparent service means so much to us. We take great pride in creating a welcoming environment where every customer feels comfortable and well-informed. Knowing that our team's commitment to thorough explanations made such a positive impression reinforces why we strive to provide clear communication at every step. Thank you for taking the time to share your experience - it truly brightens our day to know we e... read more
Quick and efficient! Cindy was very helpful and prompt!
Business response:
We are absolutely thrilled to hear about your positive experience! Your feedback about receiving quick and efficient service means so much to us. We truly appreciate you taking the time to share how helpful and prompt our team member was during your visit. It's wonderful to know that we were able to provide you with the level of service that made your experience smooth and satisfactory. Thank you for choosing Vandergriff Acura and for being a valued customer!
My attendant Danny was very knowledgeable and did a great job
Business response:
We are honored to hear about your positive experience with our team. It's wonderful to know that your service attendant provided you with knowledgeable assistance and delivered excellent care. We take great pride in having team members who are dedicated to providing outstanding service to our valued customers. Your feedback means a lot to us at Vandergriff Acura, and we appreciate you taking the time to share your experience.
The Service Advisor (Rick Zuniga) consistently delivers exceptional service. He is always friendly, knowledgeable, and responsive to our needs. He always keeps us informed about the status of our vehicle and makes sure we're completely satisfied with the outcome. We highly recommend him!
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It's fantastic to know that you consistently receive outstanding care and that our advisor's friendly and knowledgeable approach has made such a positive impression. We truly value customers like you who take the time to recognize when our team goes above and beyond to keep you informed throughout the service process and ensure your complete satisfaction. Your recommendation means the world to us and reflects our commitment to providing exception... read more
Great service,,,Cindy was great
Business response:
We are overjoyed to hear about your wonderful experience with us! It's fantastic to know that you received excellent service and that our team member provided such great care during your visit. Your positive feedback means so much to us and motivates our entire team to continue delivering the high-quality service that our customers deserve. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Always excellent customer service
Business response:
Thank you for taking the time to share your positive experience with us. We are utterly delighted to hear that you consistently receive outstanding service when you visit us. Your feedback about our team's commitment to providing exceptional customer care means so much to us. We truly appreciate having you as a valued customer and look forward to continuing to serve you with the same level of excellence you have come to expect.
Great service and very helpful!
Business response:
We are absolutely thrilled to hear about your positive experience with our team. Your kind words about receiving great service and finding our staff very helpful truly mean the world to us. It's wonderful to know that we were able to provide you with the level of care and assistance you deserved. We appreciate you taking the time to share your feedback and look forward to continuing to serve you with the same dedication in the future.
Had to wait forever for someone to come when I drove in so ended up getting out. This never happened at Sewell. Also service guys not very knowledgeable.
Business response:
We are disappointed to hear that you feel this way about your visit. Your feedback helps us identify areas where we can better serve our customers. We would appreciate the opportunity to discuss your experience further and work toward a better resolution. Please contact our Service Director, Peter Boghossian, at 855-971-6960 so we can address these concerns directly.
Fast & Friendly service as usual! Always make sure I'm on top of maintenance but not pushy for extra services
Business response:
Thank you for taking the time to share your experience with us. We are glad to hear that you continue to receive quick and welcoming service during your visits. It means a great deal to know that our team strikes the right balance by keeping you informed about maintenance needs while respecting your decisions about additional services. Your trust is truly appreciated, and we look forward to continuing to provide you with the quality service experience you deserve.
Vandergriff Acura has a 4.5 star rating with 7,398 reviews.
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.