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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
You guys are very thorough and listen to our concerns.
Business response:
We are honored to hear this kind feedback about your experience with us. Listening carefully and being thorough are things we take seriously, so it means a lot to know that came through during your visit. We look forward to continuing to serve you for years to come.
I had an appointment with a sales rep who passed me off to another sales rep. The sales rep that I was passed off to was EXCELLENT! I was told he had another customer that showed up the same time that I did...I didn't like how that was handled. But everything happens for a reason.
Business response:
Thank you for sharing your experience with us. We understand that the initial handoff between sales representatives did not meet your expectations, and we appreciate you letting us know how that felt. We are glad to hear that the sales rep who assisted you provided excellent service, and we will take your comments about the transition into consideration as we work to make every step of the process smoother for our customers.
Friendly and easy to work with.
Business response:
Thank you for your wonderful feedback! We are happy to hear that your experience with us was friendly and straightforward. That is exactly the kind of experience we aim to provide every customer who walks through our doors, and we look forward to working with you again.
Perfect customer service as usual!
Business response:
Thanks for sharing this! Hearing that your experience was perfect means a lot to us. We look forward to continuing to provide you with the same level of service every time you visit.
Taylor jones help me out and made sure that the quoted price from the early month was honored and went above and beyond to communicate with me
Business response:
We are glad to hear that Taylor took such great care of you throughout the process. Making sure a quoted price is honored and keeping communication clear every step of the way is exactly the kind of experience we want every customer to have. Thank you for taking the time to share this, and we hope you are enjoying your vehicle!
Really great customer service
Business response:
We are privileged to hear that your experience with us stood out in this way. Great customer service is something our team works hard to deliver every day, and it means a lot to know that came through during your visit. Thank you for taking the time to share this, and we hope to see you again soon.
Friendly fast service. Service technician knew what he was doing
Business response:
Thank you for sharing your experience with us. It is great to hear that our team provided friendly and efficient service, and that your technician came through with the knowledge and skill your vehicle deserved. We look forward to seeing you again the next time your vehicle needs attention.
My service advisor was amazing. 5 star customer service!
Business response:
Thank you for your wonderful feedback! It means a lot to hear that your service advisor delivered a five-star experience. We take pride in having a team that genuinely puts customers first, and reviews like yours remind us why that matters. We look forward to seeing you again at Vandergriff Acura!
Excellent service. I have no complaints.
Business response:
Thank you for your kind words! We're glad you had a great experience and look forward to serving you again!
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 8,782 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is open now. It will close at 9:00 p.m.