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1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Excellent and timely service. Great service representative .
Business response:
Thank you for taking the time to share your experience with us! We are thrilled to hear that you received excellent and timely service, and that your service representative made a great impression. Feedback like yours truly means a lot to our team, and we look forward to continuing to provide you with the same high level of care.
Challenge of the technology but sales rep guided me through it all. She was very attentive to my needs.
Business response:
We sincerely value your feedback and are so glad to hear that your experience with our sales representative made navigating the technology feel manageable. It is wonderful to know that she took the time to understand your needs and walked you through everything with care and attention. That is exactly the kind of experience we strive to provide for every guest who visits Vandergriff Acura. We hope you are thoroughly enjoying your new vehicle, and we look forward to being here for you whenever you need us!
I was very happy with the service and my Advisor
Business response:
Thank you immensely for taking the time to share your experience! It is wonderful to hear that you were happy with the service you received and that your advisor made a positive impression. We truly value your trust and look forward to continuing to provide you with the quality care your 2010 Acura TSX deserves.
Good customer service and listens to issues.
Business response:
We greatly appreciate your kind words and are glad to hear that your experience with our team was a positive one. Providing attentive service and truly listening to our customers' needs is something we genuinely care about, and it is wonderful to know that came through during your visit.
Cindy Granados is the best.we receive nothing but 1st class service when I have to bring my car in.
Business response:
Thank you so much for taking the time to share your experience! It is wonderful to hear that Cindy consistently delivers first-class service that kind of dedication truly makes a difference, and we are so glad it shows. We appreciate your continued trust in us and look forward to providing you with the same exceptional experience every time you bring your vehicle in. See you next time!
Chelsea was great i purchased a vehicle and im looking forward to purchasing another truck from Chelsea again
Business response:
Thank you for the positive feedback about Chelsea! We're thrilled you had a great vehicle purchase experience and look forward to helping you with your next truck purchase.
My service advisor was very helpful and everything went very smoothly, I definitely recommend Vandergriff Acura
Business response:
Thank you for your positive feedback! We're thrilled to hear that your service advisor was helpful and your visit went smoothly. We appreciate your recommendation of Vandergriff Acura and look forward to serving you again.
My new service advisor Cindy was wonderful. Explained every thing to me. Got full 100,000 mile maintenance plus horn & Apple play fixed. Put me in a loner car. Very happy with service.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are genuinely thrilled to hear that Cindy provided you with such exceptional service during your 100,000-mile maintenance visit. Her thorough explanations and attention to detail, along with successfully addressing your horn and Apple CarPlay issues, truly reflect our commitment to comprehensive customer care. It's fantastic to know that we could accommodate you with a loaner vehicle and that your overall service experience exceeded your expectation... read more
I had a great experience working with my service advisor Kylie. He was professional, friendly, and kept me informed throughout the entire process. He took the time to explain the work being done and made sure all my questions were answered. My overall experience was smooth and stress-free. I truly appreciate the excellent customer service and would highly recommend Vandergriff Acura to anyone needing vehicle service.
Business response:
We are absolutely thrilled to hear about your excellent experience with us! It's wonderful to know that Kylie provided you with such professional and friendly service, keeping you well-informed throughout the entire process. We truly value customers like you who take the time to recognize outstanding service. Your recommendation means the world to us, and we're delighted that your visit was smooth and stress-free. Thank you for choosing us for your vehicle service needs, and we look forward to continuing to provide you with ... read more
Vandergriff Acura has a 4.5 star rating with 8,485 reviews.
Vandergriff Acura is open now. It will close at 9:00 p.m.