This profile has been claimed by the business owner or representative.
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Peter was amazing. All the staff but huge KUDOS to Peter. Amazed with their personal touch
Business response:
Thank you for the wonderful review! We're thrilled that Peter and our team provided exceptional service with that personal touch. We truly appreciate customers like you and look forward to serving you again at Vandergriff Acura.
Always come to Vandergriff for all my services
Business response:
Thank you for your continued loyalty to Vandergriff! We're honored that you trust us with all your service needs and truly appreciate you being such a valued customer.
Everything was communicated clearly and I had a great experienced.
Business response:
Thank you for your wonderful feedback! We're delighted to hear you had a great experience with clear communication from our team. We appreciate you choosing Vandergriff Acura and look forward to serving you in the future.
I liked it. They a good job on the oil change.
Business response:
Thank you for the positive feedback! We're glad our team did a good job on your oil change. We appreciate your business and look forward to serving you again at Vandergriff Acura.
Mauricio Reyes went above and beyond to help and ensure my car was safe to drive. He asked the technicians to stay over and do a test drive and discuss further the concerns with my vehicle. He also ensured to maintain communication at all times.
Business response:
Thank you for the wonderful feedback! We're thrilled that Mauricio went above and beyond to ensure your vehicle's safety, including having our technicians stay after hours for a thorough test drive. We're glad you felt well-informed throughout the process. Your positive experience means so much to us at Vandergriff Acura!
I have driven Lexus, Cadillac, Infiniti and BMW. There is a level of service and attitude with those dealerships that is not present with this Acura dealership. They just treat you with a Kia/Hyundai kind of attitude. It gives me pause to wonder if the service done on your car is top notch.
Business response:
We deeply appreciate your feedback and understand your expectations for exceptional service based on your experience with luxury automotive brands. Your perspective helps us recognize where we can better align our customer experience with the premium standards you deserve. We value customers who have experience with quality service and appreciate you taking the time to share your observations about our approach. Your insights about service excellence are important to us as we work to enhance every aspect of the customer expe... read more
Very helpful team. Always enjoy doing business with Vandergriff acura
Business response:
Thank you for the wonderful feedback! We're thrilled our team was helpful and that you enjoy doing business with Vandergriff Acura. We appreciate your continued trust and look forward to serving you again!
Can't think of a "dislike". Service was prompt, courteous, and professional. explanation was given to explain what had to be done.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that your service experience with us was everything you hoped for. It means so much to know that our team provided you with prompt and courteous assistance while maintaining the professional standards you deserve. We truly value that our staff took the time to clearly explain the work that needed to be completed - transparency and communication are essential parts of what we strive to deliver. Your positive experience reflects our commitment to excellence, and we... read more
fast, quick, efficient, knew what they were doing
Business response:
Thank you for your wonderful feedback! We're delighted to hear that your experience with us was speedy and well-handled. It's great to know that our team demonstrated their expertise and provided you with the efficient service you deserved. Your confidence in our knowledge and capabilities means everything to us. We appreciate you taking the time to share your positive experience!
Vandergriff Acura has a 4.5 star rating with 8,021 reviews.
Vandergriff Acura is open now. It will close at 9:00 p.m.