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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Danny is awesome, kept me informed while waiting on my car to be serviced. He explained everything that was being done.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that you received excellent communication throughout your service visit and that everything was clearly explained to you. Thank you for taking the time to share your feedback about the exceptional service you received. Your experience reflects our commitment to keeping our customers informed and providing transparent, professional service. We truly appreciate your trust in us for your service needs.
I had an appointment @ 10:00 am. I arrived at 9:50. I was told it would take no more than 90 minutes. I asked my service advisor at 12 how it was going. He told me should be done soon. I did not leave till 12:28 pm. I don't understand why an oil change takes so long. I've been a long time customer and it gets longer and longer each visit to get an oil change. Thank you.
Business response:
Thank you for taking the time to provide feedback about your recent service experience. We understand your frustration with the extended wait time for your oil change, and we truly appreciate your patience. We greatly value your continued trust and recognize that your time is important. Your experience is concerning, and we take your feedback seriously as we strive to provide efficient and reliable service to all our customers.
Vandergriff Acura always takes care of me when I visit.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you consistently have positive experiences when you visit us. Your loyalty means everything to us. It's incredibly rewarding to know that our team is successfully providing you with the level of care and service you deserve. We genuinely appreciate you taking the time to share your experience and look forward to continuing to exceed your expectations in the future.
Ryan and the rest of the team were amazing and made it a smooth transition. Limited time at the dealership
Business response:
Thank you for taking the time to share your positive experience with us. We're delighted to hear that Ryan and our team made your visit smooth and efficient, especially given your limited time at the dealership. Your feedback about our team's performance means a great deal to us at Vandergriff Acura. We understand how valuable your time is, and we're pleased that we could provide you with the exceptional service you deserved while respecting your schedule. We truly appreciate your business and look forward to serving you aga... read more
Great service!!!!!!!!!!!!!
Business response:
We are ecstatic to hear about your positive experience with our service! Your enthusiasm truly means the world to us and reinforces our commitment to providing exceptional care for every customer who walks through our doors. Thank you for taking the time to share your feedback with us. We genuinely appreciate customers like you who recognize the dedication and hard work our team puts into delivering outstanding service every day.
I always enjoy my service at Acura Matt or Matthew I believe his name is was great.
Business response:
We are grateful for your wonderful feedback about your service experience with us. It's truly meaningful to hear that you always enjoy visiting us, and we're delighted that Matthew provided you with great service. Your positive experience reflects our commitment to delivering exceptional customer care, and we appreciate you taking the time to recognize Matthew's efforts. We look forward to continuing to provide you with the outstanding service you've come to expect from us.
Always a great customer service experience!
Business response:
We genuinely appreciate your continued trust and are thrilled to hear that we consistently deliver excellent customer service. Your positive feedback means the world to our team and reinforces our commitment to providing outstanding experiences for every guest who walks through our doors. Thank you for taking the time to share your experience with us. We look forward to continuing to exceed your expectations and providing you with the same exceptional service that keeps you coming back.
Good employee management liked the service
Business response:
We are absolutely thrilled to hear about your positive experience with our team! Your feedback about our employee management and service quality means a great deal to us at Vandergriff Acura. We're grateful that you took the time to share your thoughts, and we look forward to continuing to provide you with the exceptional service you deserve.
I like Everything about the service
Business response:
We are overjoyed to hear that you appreciate everything about our service! Your satisfaction with your experience means the world to us, and we're thrilled that we could meet your expectations across all aspects of your visit. We genuinely value your trust in us and your positive feedback reinforces our commitment to providing exceptional service to every customer. Thank you for taking the time to share your experience it truly motivates our entire team to continue delivering the quality service you deserve.
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 8,485 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is open now. It will close at 9:00 p.m.