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1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Mr. Paco Villarreal was an absolute marvel when figuring out why my iPhone was inconsistently connecting to Apple Car Play on the audio/information screen in my automobile. He exhibited tremendous knowledge and patience in arriving at a solution. All of this was matched by his professionalism and willingness to serve me as a valuable customer. He is definitely an asset to your organization.
Business response:
We are utterly delighted to hear about your outstanding experience with our team member who helped resolve your Apple CarPlay connectivity issue. Your recognition of his exceptional knowledge, patience, and professional approach truly means everything to us. It's wonderful to know that he took the time to thoroughly troubleshoot the inconsistent connection and provided you with an effective solution. We deeply value customers like you who take the time to acknowledge when our team goes above and beyond. Your feedback reinfor... read more
My service advisor Taylor is polite and I feel valued as a customer.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that you felt valued during your visit and appreciated the courteous service you received. Your positive feedback about your service advisor means so much to our team. We understand how important it is to feel respected and well-cared for when you bring your vehicle in for service. We're grateful for your trust and look forward to continuing to provide you with the exceptional service experience you deserve.
Excellent service and great customer service
Business response:
We are excited to hear about your wonderful experience with our team. Your recognition of our outstanding service and customer care truly means the world to us. We understand how important it is to receive exceptional support, and we're thrilled that we delivered exactly what you needed. Your feedback motivates our entire team to continue providing the high-quality service that every customer deserves. Thank you for taking the time to share your positive experience.
Service was great. Service team was great
Business response:
We are delighted to hear about your wonderful experience with our service team. Your satisfaction with the quality of service you received means everything to us. It's heartening to know that our team provided you with the exceptional care that every customer deserves. We truly appreciate you taking the time to share your positive feedback and look forward to continuing to serve you with the same level of excellence.
Satisfied with the service....
Business response:
We genuinely appreciate your satisfaction with the service you received. Your positive feedback about our team's efforts means everything to us. We understand how important it is to have a reliable service experience, and we're thrilled that we met your expectations. Thank you for choosing Vandergriff Acura and for taking the time to share your experience with others.
Edgar Preston and Ali were so kind and helpful. They made the entire process so smooth. Very grateful for all of their help!!
Business response:
We are happy to hear about your wonderful experience with our team. It's truly meaningful to know that Edgar and Ali provided such exceptional service and made everything feel effortless for you. Their dedication to being supportive and accommodating clearly made a positive difference in your visit. We're delighted that you felt well taken care of throughout the process and appreciate you taking the time to share your experience.
The staff was very considerate and helpful, explaining well what was needed and what options were available. Ulises Gonzalez was professional and not pushy in any way.
Business response:
We deeply appreciate your wonderful feedback about your experience with us. It's fantastic to hear that our team provided such considerate and helpful service while taking the time to clearly explain your options and needs. We're particularly pleased that you found our approach professional and refreshingly non-pushy. Your comments highlight exactly the kind of genuine, supportive service we strive to deliver to every customer. Thank you for sharing your positive experience.
Taylor Jones is best advices, very knowledgeable and super easy going. Taylor experienced is super excellent.
Business response:
Thank you immensely for taking the time to share your experience with us. We're delighted to hear that Taylor provided you with outstanding guidance and demonstrated such extensive knowledge throughout your visit. It's wonderful to know that you found Taylor's approachable nature made your experience so positive. Your feedback about the excellent service you received truly means a lot to our team. We're grateful to have customers like you who appreciate the dedication our staff brings to every interaction.
My Agent Kye Skoll was magnificent, so helpful and giving the most wonderful advice
Business response:
Thank you immensely for sharing your wonderful experience with us. We are delighted to hear that your agent provided such exceptional service and offered valuable guidance throughout your visit. It's truly rewarding to know that you received the helpful support you deserved. Your feedback about the outstanding advice and assistance you received means so much to our team. We appreciate you taking the time to recognize the dedication shown in making your experience remarkable.
Vandergriff Acura has a 4.5 star rating with 8,278 reviews.
Vandergriff Acura is open now. It will close at 9:00 p.m.