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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Good service, nice people. I'll come next time
Business response:
Thank you for sharing this with us! We are glad to hear you had a good experience with our team and that everyone made you feel welcome. We look forward to seeing you on your next visit!
Service was good. Timing was slow, but overall good
Business response:
Thank you for your review and for sharing your experience with us. We are glad to hear that the service was good overall, and we appreciate you taking the time to mention the timing as well. That kind of honest feedback helps us continue to improve, and we will keep it in mind as we work to make every visit as smooth as possible.
Fantastic Service Department! Ryan Parker is my service consultant and he is remarkable. Their complimentary multipoint inspection report is great and helps me maintain my 2013 Camry in excellent condition! Vandergriff Toyota provides exceptional service every time I'm there!! Thank you for such an awesome team from a very satisfied and loyal customer!!
Business response:
Thank you for taking the time to share such a wonderful review! It is great to hear that Ryan has been such a reliable resource for you and that the multipoint inspection reports have helped keep your Camry running well. We take a lot of pride in making sure our customers feel supported every visit, and feedback like yours reminds us why that matters. We look forward to seeing you again!
Just another great experience
Business response:
Thank you for your wonderful feedback! Hearing that you had another great experience means a lot to us. We look forward to continuing to serve you for many more visits to come.
The service rep saved me some money on the battery replacement because it still had some time on it.
Business response:
Thank you for sharing this experience with us. It is great to hear that our service team took the time to review your battery warranty and help you save some money in the process. That kind of attention to detail and honest communication is exactly what we aim to provide with every visit.
The time it took to complete the service with an appointment.
Business response:
We appreciate your perspective, and we understand your frustration regarding the time it took to complete your service visit. Wait times are something we take seriously, and we regret that your experience did not meet your expectations. We would welcome the opportunity to learn more about your visit and discuss how we can better serve you in the future. Please reach out to Mike Book at mbook@vtaig.com so we can discuss this further.
everything was satisfactory. appointment time was honored
Business response:
We are glad to hear that your visit went smoothly and that your appointment time was respected. Punctuality matters, and it is good to know that came through during your experience. We look forward to seeing you again the next time your vehicle needs attention.
The Vandergriff team promptly replaced by dead battery.
Business response:
We are privileged to hear that our team was able to take care of your battery replacement quickly. Getting you back on the road without a long wait is exactly what we aim for, and it is great to know that came through during your visit. We appreciate you taking the time to share your experience with us!
Always great service, just surprised this time that my scheduled shop person was unavailable when I got there. Was just a bit confused.
Business response:
We are pleased to hear that you have consistently had great experiences with us. That means a lot! We understand how it can feel a bit off when something unexpected comes up with your appointment, and we appreciate you sharing that with us. Your comfort and confidence during every visit matter to us, and we will keep your feedback in mind as we work to make each experience as smooth as possible.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 13,422 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is open now. It will close at 9:00 p.m.