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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They let me know what I needed in a timely manner and there was no pressure to accept said services.
Business response:
We are privileged to hear about your positive experience with our team. It's wonderful to know that we provided you with the information you needed promptly and that you felt comfortable with our no-pressure approach to service recommendations. Your trust means everything to us, and we're grateful that you took the time to share your experience. We look forward to continuing to serve you with the same level of care and respect.
Good service shop, didn't have to wait long.
Business response:
We are ecstatic to hear about your positive experience with our service department. It's wonderful to know that our team provided you with quality service while keeping your wait time to a minimum. We understand how valuable your time is, and we're pleased that we could efficiently take care of your needs. Your satisfaction means everything to us at Vandergriff Toyota, and we look forward to continuing to serve you with the same level of excellence in the future.
Professional job and attention to detail
Business response:
Thank you for sharing your experience with us! We truly appreciate your recognition of our team's commitment to delivering quality workmanship and thorough care. It means so much to know that our focus on doing things right made a positive impression during your visit. Your feedback helps us continue providing the excellent service that our customers deserve.
Good. My service Technician by name Luise was excellent.This rating is for Mr Luise.
Business response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that your service technician provided you with excellent care during your visit. It means so much to us when our team members make a meaningful difference in our customers' experiences. Your kind words about the outstanding service you received truly brighten our day and motivate us to continue delivering the high-quality care that our customers deserve. We appreciate your loyalty and look forward to serving you again in the futu... read more
I appreciate coming in with an appointment and getting out in a timely way while waiting. I do not like the generated telephone response when calling for service. I would prefer simply making the appointment talking with a 'real' person.
Business response:
We are delighted to hear that your scheduled appointment experience went smoothly and that you were able to get in and out efficiently. Your time is valuable, and we work hard to respect that by maintaining timely service when you book ahead. We understand your preference for speaking directly with a team member when scheduling service appointments rather than navigating through automated phone options. Your feedback about wanting more personal connection during the appointment process helps us better understand what matters... read more
Fast & friendly service. Alwas in & out
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your feedback about receiving quick and welcoming assistance means so much to us. We understand how valuable your time is, and we're thrilled that we could provide you with efficient service while maintaining the caring approach you deserve. Thank you for choosing Vandergriff Toyota and for taking the time to share your positive experience.
I'm glad that the recall was completed. I just wish that the first service agent could have checked to see if the recalled part was in Parts before I made a reservation (I told you what it was for) or when I brought the vehicle in and the second service agent again had a chance to check to see if you had the part in before I left.....and had to come back later that day without the work done, because the recalled part wouldn't be in for several days.
Business response:
We strive to improve based on your feedback regarding the recall service process, and we understand your frustration. We appreciate you taking the time to complete the recall work with us and value your patience throughout the process. Your feedback helps us identify opportunities to streamline our service operations and provide a smoother experience for our customers. Please reach out to Mike Book at mbook@vtaig.com so we can discuss this further.
They very helpful, Lonnie his very nice to talk with.
Business response:
Thank you for sharing your positive experience with us! We are delighted to hear that our team provided you with such supportive service during your visit. It's wonderful to know that you found our staff member to be pleasant and easy to work with. Your feedback about the helpful assistance you received means a great deal to us. We truly appreciate customers like you who take the time to recognize excellent service, and we look forward to continuing to serve you for years to come.
Good. Promise on time. Will come back
Business response:
We are grateful for your positive feedback about our timely service delivery. It's wonderful to hear that we kept our promise and met your expectations with your experience. Your trust in returning means everything to our team. We look forward to continuing to provide you with the reliable service you deserve in the future.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 12,519 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open at 9:00 a.m.