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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service advisor kept me updated on the status of work being done on my vehicle
Business response:
We are happy to hear that our service advisor provided you with regular updates throughout the service process. Keeping our customers informed about their vehicle's progress is something we take pride in, and it's wonderful to know that this made a positive difference in your experience. Your feedback reinforces our commitment to maintaining clear communication and transparency with every customer who trusts us with their vehicle care.
Great experience with changing out new car that experienced an early battery failure
Business response:
We are utterly delighted to hear about your positive experience with us during what could have been a stressful situation. It's wonderful to know that our team was able to help you smoothly resolve the unexpected battery issue with your new vehicle. We understand how concerning it can be when a new car experiences problems, and we're pleased that we could make the replacement process seamless for you. Your satisfaction with how we handled this matter means everything to us at Vandergriff Toyota. We appreciate you taking the ... read more
My service adivisor was excellent.
Business response:
We are thrilled to hear about your positive experience with your service advisor. Having knowledgeable and helpful team members who provide outstanding support makes all the difference in ensuring our customers feel valued and well cared for. Your feedback about the excellent service you received means so much to our team. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of excellence.
Good service, but they wrote the mileage wrong hope they should have more attention.
Business response:
Your positive feedback means a great deal to us at Vandergriff Toyota. We appreciate you taking the time to acknowledge our service quality. We understand your concern about the mileage documentation and recognize the importance of accuracy in all details of your service experience. Your feedback helps us maintain our commitment to excellence, and we value your attention to these important details.
Awesome service! It was easy to schedule and wait time was excellent.
Business response:
Thank you for your positive feedback! We're delighted to hear that our team provided you with helpful and professional service. We truly appreciate you taking the time to share your experience at Vandergriff Toyota.
Everyone was very helpful and professional in our dealings with Vandergriff Toyota
Business response:
Thank you so much for the kind words! We're thrilled to hear that our team provided the professional and helpful service we strive for. We'll be sure to share your feedback with the whole staff. Enjoy your vehicle, and we hope to see you again!
Service manager was efficient and very helpful.
Business response:
Thank you for the positive feedback about our service manager! We're pleased to hear about your great experience and appreciate you taking the time to share it. We look forward to continuing to provide you with exceptional service.
Quick , sufficient and very convenient
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our service was quick, sufficient, and convenient for you. Making the process efficient for our customers is always our priority. We appreciate you taking the time to share your experience and look forward to serving you again at Vandergriff Toyota.
Excellent excellent customer service in the weight wasn't even long to get you in and out!
Business response:
Thank you for the wonderful review! We're thrilled you found our customer service excellent and appreciated our efficient service. Your satisfaction means everything to us, and we look forward to serving you again at Vandergriff Toyota!
Vandergriff Toyota has a 4.3 star rating with 12,519 reviews.
Vandergriff Toyota is closed now. It will open at 9:00 a.m.