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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The service advisor was very knowledgeable and courteous, (Faith Dubose) I was treated with respect of time and professionalism. Faith informed me of all the details and work needed to keep my 4-runner in great running condition. Thanks to her i will return to Vandergriff whenever I need service.
Business response:
We are overjoyed to hear about your outstanding experience with us. It's wonderful to know that Faith provided you with such knowledgeable and courteous service during your visit. We understand how important it is to feel respected and valued, and we're pleased that Faith took the time to thoroughly explain all the details and maintenance work needed to keep your vehicle running smoothly. Your trust in returning for future service needs means everything to us. We're grateful for customers like you who recognize the dedicatio... read more
We had made an appointment to have the vehicle serviced on line. We arrived ahead of time and were directed into the covered sallyport. An Attendant notified the Service Provider, who confirmed our information and what service was to be completed. We sat in the clean and comfortable waiting area. We were notified by text regarding recommended services and when the vehicle was ready. Everything went smoothly.
Business response:
Your review is appreciated and we're delighted to hear about your positive experience with our service team. It's wonderful to know that our online appointment system worked well for you and that arriving early was accommodated smoothly in our covered service area. We're pleased that our staff efficiently confirmed your information and service needs, making the process seamless from start to finish. The fact that you found our waiting area welcoming and comfortable means a great deal to us. We're especially glad that our tex... read more
Excellent customer service, nice waiting area, completed in the time quoted.
Business response:
Thank you for the positive feedback! We're thrilled you had an excellent experience with our customer service and that we completed your service on time. We appreciate you choosing us and taking the time to share your experience.
It's always top notch service!!!
Business response:
We are ecstatic to hear about your wonderful experience with us! Your feedback about receiving excellent service means so much to our team. We truly appreciate customers like you who take the time to share their positive experiences. It's wonderful to know that we consistently meet your expectations and provide the quality service you deserve. Thank you for choosing us and for being such a valued customer.
Great service from the Vandergriff team and more especially Bryce
Business response:
We are ecstatic to hear about your wonderful experience with our team! Your positive feedback about the excellent service you received truly means the world to us. We're especially pleased that our team member made such a positive impression during your visit. It's feedback like yours that motivates us to continue delivering outstanding customer care. Thank you for taking the time to share your experience!
I have had the best experience here from Mike the service advisor
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It's fantastic that Mike provided you with such excellent service as your advisor. We truly value customers like you who take the time to share their positive experiences. Your satisfaction with the level of care and attention you received means everything to us at Vandergriff Toyota. We look forward to continuing to serve you with the same outstanding service in the future.
Tim Cone was my service provider and he made sure my service was thorough and fast. He kept me informed at all times and answered any questions that I had. Great experience.
Business response:
Thank you immensely for sharing your positive experience with us! We are thrilled to hear that your service was both comprehensive and efficient. It sounds like you received excellent care with clear communication throughout your visit, and we appreciate you noting how all your questions were addressed promptly. Your feedback about the thoroughness and speed of service truly means a lot to our team. We look forward to continuing to provide you with outstanding service in the future.
Excellent service 10/10 from the beginning to the end.
Business response:
Thank you for your review! We are thrilled to hear that you experienced outstanding service throughout your entire visit with us. Your satisfaction from start to finish is exactly what we strive to deliver every day. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you in the future.
Service Department always provides great customer service.
Business response:
We greatly appreciate your feedback about our service department! It means so much to hear that our team consistently delivers exceptional customer service. Your recognition of their dedication to providing quality care reinforces our commitment to maintaining these high standards. Thank you for taking the time to share your positive experience - we look forward to continuing to serve you with the same level of excellence.
Vandergriff Toyota has a 4.3 star rating with 13,097 reviews.
Vandergriff Toyota is open now. It will close at 9:00 p.m.