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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
No complaints Excellent service Thank you very much
Business response:
We are honored to hear about your positive experience with our team. Your satisfaction with the excellent service you received means everything to us. We truly appreciate customers like you who take the time to share their feedback. Thank you for choosing Vandergriff Toyota, and we look forward to serving you again in the future.
Great Experience!!! Sales Rep provided added benefits to my experience!!
Business response:
We are delighted to hear about your wonderful experience with us! It's fantastic that our sales representative was able to provide those extra benefits that made your visit even better. Your positive feedback truly means a lot to us and motivates our team to continue delivering exceptional service. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
The service was great. 35,000 checkup. In and out in 2+ hours. Treated like I was a member of their family. I have always had my cars serviced by this dealership. Special shoutout to Faith Jones, my Service Advisor for giving me status updates on my vehicle. This is my first Lexus and after my first service at the Lexus Dealership where I bought my car I will always be serviced at this dealership because of their professionalism.
Business response:
Thank you for your review and for choosing Vandergriff Toyota for your 35,000-mile service. We are so pleased to hear that you had an excellent experience with us and felt welcomed like family during your visit. It's wonderful that we were able to complete your checkup efficiently while providing the quality service you deserve. We're thrilled that the professionalism you experienced has earned your loyalty, especially as a first-time Lexus owner. Your continued trust in our dealership for all your automotive service needs m... read more
On time and courteous Accurate estimate of cost
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that our team provided timely and courteous service during your visit. It means so much to know that we met your expectations with our punctuality and professionalism. We also appreciate you recognizing the accuracy of our cost estimates - transparency in pricing is something we take seriously. Your experience is important to us, and we are grateful for your trust. Thank you for choosing us for your automotive needs.
The service was timely and seemed to be thorough. I continue to use this service location for my Highlander.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about the timely and thorough care you received means so much to us. We truly appreciate your continued trust in bringing your Highlander to us for service. Knowing that you choose to return shows the dedication our team puts into every visit, and we look forward to continuing to provide you with the reliable service you deserve.
The service advisor was very helpful. They did a good job. They couldn't get it fixed in one day so they put me in a rental car. Their waiting area is comfortable.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful that our service advisor provided the helpful assistance you needed and that we were able to deliver quality work for you. We understand that some repairs require additional time to ensure everything is done properly, and we're pleased we could arrange a rental car to keep you mobile during the process. We're also glad our comfortable waiting area met your expectations. Your feedback about the excellent service and thoughtful accommodations... read more
They have taken excellent care of me and my vehicle.
Business response:
We are absolutely thrilled to hear about your positive experience with our team and service department. Your feedback about receiving excellent care for both you and your vehicle means everything to us. We work hard to provide outstanding service and support to all our customers, and it's wonderful to know we've met your expectations. Thank you for choosing Vandergriff Toyota and for taking the time to share your experience with others.
Lonnie was clear and concise with all the work my car needed and friendly
Business response:
We are happy to hear about your positive experience with us! It's wonderful that you found our team member to be clear and helpful in explaining the work your vehicle needed. We truly value customers like you who take the time to share their feedback. Your kind words about the friendly and straightforward service you received mean a great deal to our entire team. We look forward to continuing to provide you with excellent automotive care in the future.
The service time is very good.
Business response:
Thank you for taking the time to share your experience with us. We are pleased to hear that our service time met your expectations and that we were able to provide you with efficient service. Your feedback about our quick turnaround is truly appreciated, as we understand how valuable your time is. We strive to deliver prompt and reliable service to all our customers, and it means a lot to know that our efforts made a positive difference in your visit. We look forward to continuing to serve you and your vehicle with the same ... read more
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.4 star rating with 12,766 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is open now. It will close at 9:00 p.m.