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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I likes Synthetic Oil Special coupon..The recall for the Air Flow Sensor was replaced.. Fuel Filter and Cabin Filter were changed. New wiper blades.
Business response:
Thanks for sharing your recent visit with us! It is great to hear that the coupon was a good fit for you, and we are glad we could take care of the Air Flow Sensor recall along with the fuel filter, cabin filter, and wiper blades all in one visit. We look forward to seeing you next time you need service.
Awesome customer service. Cynthia was awesome and helped me through the process
Business response:
Thank you for your review and for taking the time to share your experience with us. We are so glad to hear that Cynthia made the process smooth and enjoyable for you. Feedback like this means a lot to our team, and we will be sure to pass along your kind words to her. We hope to see you again whenever you need us!
Last of our free 24 monthToyota care service. Next service on my nickel.
Business response:
We are happy to hear you have been with us through your Toyota Care visits! It has been great serving you, and we hope the experience along the way has been a good one. We look forward to continuing to take care of your vehicle whenever you are ready for that next service.
Your service is excellent. Thank you very much
Business response:
We are happy to hear that your experience with us was excellent! Thank you for taking the time to share your kind words. We look forward to serving you again.
very good. I would always recommend Vandergriff. Everyone was very professional
Business response:
Thank you immensely for sharing your experience with us. It means a lot to hear that our team made a positive impression and that you felt well taken care of throughout your visit. We look forward to being here for you whenever you need us!
Jasmine provided excellent customer service. She kept me informed throughout the entire process and never overcharged or recommended repairs I didn't need. She respects that I know my vehicle and allows me to make informed decisions about what work is necessary. Her honesty and communication are truly appreciated.
Business response:
Thanks for taking the time to share this feedback about your recent visit. It's great to hear that Jasmine delivered the kind of honest, straightforward service that every customer deserves. Keeping you informed and respecting your knowledge of your own vehicle is exactly the standard we strive for. We'll be sure to pass along your kind words to her and the rest of the team.
Don't quicker than told when I made appointment 2 hours prior to arrival. Had 2 cups of coffee and read a few pages in book I brought with me.
Business response:
Thank you for sharing your experience with us! It's great to hear that your service was completed ahead of schedule and that you had a relaxing wait. We hope to see you again next time you need us.
3 hrs just for oil change.Good price and people
Business response:
Thank you for sharing your experience. We understand your frustration and are sorry to hear that your expectations were not met. We are glad to hear you felt good about the pricing and the people you worked with, as those are things we care deeply about. We would welcome the chance to learn more about your visit so we can better understand what contributed to the wait. Please reach out to Mike Book at mbook@vtaig.com so we can discuss this further.
Jasmine took great care of us, scheduling and caring for us during service.
Business response:
We greatly appreciate your kind words about your recent service visit. It is wonderful to hear that Jasmine made the experience smooth and comfortable from start to finish. We will be sure to pass along your feedback to her and the rest of our team. Thank you for trusting us with your service!
Vandergriff Toyota has a 4.3 star rating with 13,422 reviews.
Vandergriff Toyota is open now. It will close at 9:00 p.m.