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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Bryce was very professional and respectful
Business response:
Thank you for your wonderful feedback about your experience with us. We are delighted to hear that Bryce provided you with professional and respectful service during your visit. Your kind words about his approach truly mean a lot to our team. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you.
Great service. They did the oil change and the coolant service.
Business response:
We are glad to hear about your positive experience with our service team. It's wonderful that we could take care of both your oil change and coolant service efficiently. Your satisfaction with the quality of service we provided means a great deal to us at Vandergriff Toyota. We truly value customers like you who trust us with their vehicle maintenance needs and appreciate you sharing your experience.
They fixed the a/c issue which was on the car when i bought it from Vandergriff Toyota. They sold me a car that was defective and did nothing to have management call me or find a way to buy back the card or credit/extend warranty on the car. The car was bought back in November 2025 brand new from Vandergriff. They fixed the issue and notified that it was a manufacture defect which caused it.
Business response:
Your feedback helps us improve, and we understand your concern. We're glad our service team was able to resolve the issue and get your vehicle running properly. We would appreciate the opportunity to discuss this further with you. Please contact Mike Book at mbook@vtaig.com at your earliest convenience.
Great Service from Anna. I will recommend this Service to family & friends.
Business response:
We are privileged to hear about your wonderful experience with our service team. It's heartwarming to know that you received exceptional care and attention during your visit. Your willingness to share our services with your loved ones means the world to us at Vandergriff Toyota. We truly value customers like you who take the time to recognize outstanding service, and we look forward to continuing to exceed your expectations in the future.
Service Advisor is excellent
Business response:
We are delighted to hear about your wonderful experience with our service team. Having an outstanding service advisor makes such a meaningful difference in ensuring every visit goes smoothly and meets your expectations. Your satisfaction with the level of service you received truly means the world to us. We appreciate you taking the time to share your positive feedback about your experience, and we look forward to continuing to provide you with the same exceptional care in the future.
Great service as always in and out. Great people. Best in dfw
Business response:
We are utterly delighted to hear about your wonderful experience with our team. Your kind words about our service and staff truly mean the world to us. It brings us great joy to know that we consistently provide the efficient, quality service you deserve. We appreciate your recognition of our team as exceptional in the DFW area - this feedback motivates us to continue delivering the outstanding experience you have come to expect.
As with any dealership I assume. Its very expensive and they look hi and low for any items that need attention or in my opinion can wait another 10000 miles.
Business response:
Thank you for sharing your experience with us. We understand your concerns and recognize that maintaining your vehicle can feel overwhelming when multiple items are identified during an inspection. Our team works to ensure your vehicle's safety and reliability, though we appreciate your perspective on prioritizing which services are most immediate. We want you to feel confident in the maintenance decisions for your vehicle. Please contact Mike Book at mbook@vtaig.com to discuss your service experience and how we can better s... read more
Ana was awesome ! So personal and great communication!
Business response:
We are overjoyed to hear about your wonderful experience with Ana! It's fantastic to know that her personal approach and excellent communication made such a positive impact during your visit. Your kind words about Ana's service truly mean a lot to our team. We're grateful that you took the time to share your experience and appreciate your trust in us for your service needs.
Once or twice there were issues but they always make it right!
Business response:
Thank you for sharing your experience with us! We truly appreciate your understanding when occasional issues arise, and we're glad to hear that our team consistently works to make things right for you. Your patience and loyalty mean everything to us at Vandergriff Toyota. It's wonderful to know that our commitment to resolving any concerns has made a positive difference in your experience. We look forward to continuing to serve you with the same dedication to making things right every time.
Vandergriff Toyota has a 4.3 star rating with 13,107 reviews.
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.