This profile has been claimed by the business owner or representative.
Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Very fast service Very good costumer service
Business response:
We are honored to hear about your positive experience with our team. Your recognition of our quick and efficient service means so much to us. We're thrilled that our staff provided you with the excellent customer care you deserved. At Vandergriff Toyota, we strive to deliver outstanding service to every customer, and knowing we succeeded with your visit truly makes our day. Thank you for choosing us and for sharing your wonderful feedback.
Outstanding people!! Did an outstanding work!!
Business response:
Thank you for your kind words! We're thrilled to hear about your wonderful experience with our team. Your feedback means so much to us, and we look forward to serving you again at Vandergriff Toyota.
Personnel courteous and work completed in timely fashion
Business response:
Thank you for recognizing our courteous staff and timely service! We're thrilled about your positive experience and appreciate you taking the time to share your feedback.
They don't push for their "recommended services" that are not truly needed.
Business response:
Thank you for your positive feedback! We're thrilled to hear that you appreciated our honest, straightforward approach. We believe in recommending only what your vehicle truly needs, and it's wonderful to know this commitment to transparency resonated with you. Thank you for choosing Vandergriff Toyota!
Work done in a timely manner. Service advisor very helpful.
Business response:
Thank you for your feedback! We're delighted to hear that your service was completed efficiently and that our service advisor was helpful. We appreciate your positive review and look forward to serving you again.
I like knowing Vandergriff Auto is always ready to help whenever needed. I like having a reliable service person to fix whatever needs fixing. I like the friendliness received each and every time we visit. Thank you!
Business response:
Thank you for your wonderful feedback! We're thrilled that you find our team reliable and friendly. Your confidence in our service means everything to us, and we're committed to continuing the exceptional experience you've come to expect from Vandergriff Toyota.
Great service by my service advisor Mike Hill However estimated amount for future repairs high.
Business response:
Thank you for the positive feedback about Mike's excellent service! We appreciate your trust in Vandergriff Toyota and understand the importance of transparent repair estimates. We look forward to continuing to serve you and your vehicle.
Scheduling service was easy and friendly. At arrival with a tow truck, I was assigned to Luis Jimenez whom I had the pleasure to meet and help me. I was offered Uber and soon after I was contacted to authorize the battery replacement. Well done and happy to come back.
Business response:
We are pleased to hear about your positive experience with our service department. Making the scheduling process straightforward and welcoming is something we strive for with every customer. It sounds like Luis provided you with excellent assistance during your visit, and we're glad the transportation arrangement and timely communication about your battery service made the process smooth for you. Your satisfaction with the overall experience means a great deal to us at Vandergriff Toyota, and we look forward to serving you a... read more
I'm not even sure of what I paid for this visit. Didn't get the usual paperwork ans I had a coupon for oil change and tire rotation but nowhere did I see tire rotation mentioned on receipt nor did I get the multi point inspection report which I was looking for I have no way of knowing. I also requested my sunroof be checked because I hear a rattle. I was told there is no rattle so why do I hear it on my way home? In 10 years, this is the first time I feel disappointed.
Business response:
We appreciate you sharing this feedback, especially after being a loyal guest for many years. Our goal is always to provide clear documentation and attentive service so customers feel confident about the work performed on their vehicle. Experiences like this are important for us to review so we can continue improving our communication and processes. Please reach out to Mike Book at mbook@vtaig.com so we can look into your visit and assist further.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 12,519 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open at 9:00 a.m.