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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,147 reviews
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Nata L.'s profile image
Nata L. 
on Birdeye

2 years ago

I had an infected cyst and I was in the worst pain I’ve ever experienced. When we arrived I had to sign some paperwork and only after 5 min of waiting, I was in a room being taken care of! Even though the pain was horrendous, my doctor was so patient, gentle, and efficient. I felt so much relief after she was done and am forever grateful to the whole team! 

Business response:

Hello Ms. Lopponen, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Nash B.'s profile image
Nash B. 
on Birdeye

2 years ago

Everyone was amazing!!!! Wouldn’t go anywhere else!!! 

Business response:

Hello Ms. Baines, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Luke O.'s profile image
Luke O. 
on Birdeye

2 years ago

All the people were warm welcoming, professional and fabulous!! 

Business response:

Hello Mr. Osborn, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Julie C.'s profile image
Julie C. 
on Birdeye

2 years ago

Very kind and caring, and resolved my issue! 

Business response:

Hello Ms. Cannon, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Mindy S.'s profile image
Mindy S. 
on Birdeye

2 years ago

Convenient, fast, thorough care 

Business response:

Hello Ms. Smith, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

John W.'s profile image
John W. 
on Birdeye

2 years ago

Very fast and thorough treatment 

Business response:

Hello Mr. Waggoner, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Joel K.'s profile image
Joel K. 
on Birdeye

2 years ago

Clean, polite, easy. Just too slow. Given the other activity going on while I was in the clinic, I feel I should have been seen and discharged faster. 

Business response:

Hello Mr. Katz, We really appreciate you taking the time to share your 4 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. We appreciate the feedback and will look for ways to improve. Please get well soon and thanks again! 

Catherine L.'s profile image
Catherine L. 
on Birdeye

2 years ago

The people were very pleasant and helpful! It just seemed like it took a long time! They were all very knowledgeable! It was after all a Sunday morning! I was surprised there were as many people there! If need, I would definitely go back if needed! I would highly recommend them! Cathy Lusk 

Business response:

Hello Ms. Lusk, We really appreciate you taking the time to share your 4 star rating with us! So very sorry you had a bit of a wait, we were just as surprised as you with as many people that came in! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again 

Nabil E.'s profile image
Nabil E. 
on Birdeye

2 years ago

Great practice for emergencies 

Business response:

Hello, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,147 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.