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VIK Complete Care
- Healthcare
- Austin, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
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Great service
Business response:
Hello Mr. McIlwraith, Thank you so much! We hope you never need us again, but if you do we're ready and waiting! Thanks again!
Fantastic doctors, nurses and staff. Very clean and welcoming clinic and we felt comforted being able to be seen without an appointment. The only reason this wasn’t a 5 star was because we were there for 3 hours. I understand that several tests had to be done to diagnose and we weren’t the only patient there, but this was a long time. It was also freezing, we had to locate blankets during the wait. The nurse was also really aggressive with the Covid test, she gave my daughter a nose bleed.
Business response:
Hello Mr. Nelms, We're so sorry we didn't live up to your standards with the wait time, temperature of the building and the administration of the Covid test. Your feedback will help us look for ways to improve and we thank you for bringing these issues to our attention. Please take care and thank you for choosing Complete Care.
Wonderful and compassionate team!
Business response:
Hello, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Westlake facility recently when you needed emergency medical care! We are always here to help 24/7. Thank you for the kind words. It was our privilege to serve you! Please get well soon and thanks again!
What a truly nice group at Vik. They were so fast and immediately took me into be checked. Great experience.
Business response:
Hello Mr. Prather, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Westlake facility recently when you needed emergency medical care!. We are always here to help 24/7. Thank you for the kind words, it was our privilege to serve you! Please get well soon and thanks again!
Compassionate and competent care !
Business response:
Hello Ms. Edgeman, The two "C's"! We love when someone describes us with the 2 C's! We love our patients and we believe it shows! Thanks so much for choosing Complete Care recently. We're always open and ready to help! Please get well soon and thanks so much again!
Nice doctors and nurses, very professional.
Business response:
Hello, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you chose our Westlake facility recently. Thank you so much for the kind words! Please feel better soon. Thank you again!
line was pretty short and they got me in right away. helped relieved the pain quickly and diagnosed the problem after running some test. Very attentive and effective!
Business response:
Hello Ms. Lasita, Thank you for choosing our Westlake location recently. We are so thankful you received great service! We value your opinion and love the 5 stars! Thanks again and please take care.
Great team approach. Felt very welcomed, informed, cared for and listened to. Well done.
Business response:
Thank you Me. Keathley. We appreciate your support and wonderful review. We will make sure we let the team know how pleased you were with your care. Have a wonderful day.
I had a great experience! The staff exhibited great care and comparison while providing excellent clinical care. I would highly recommend Dr Patel and the team.
Business response:
Thank you Mr. Kerr for leaving a great review. We appreciate your support and trusting us with your care. We will make sure to let Dr. Patel and his team know how pleased your are. Thank you again.
Frequently asked questions about VIK Complete Care
How is VIK Complete Care rated?
VIK Complete Care has a 5 star rating with 1,077 reviews.
When is VIK Complete Care open?
VIK Complete Care is open now. It is open 24/7.