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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,077 reviews
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Mark D.'s profile image
Mark D. 
on Birdeye

2 years ago

Everyone was nice and efficient 

Business response:

Hello Mr. Donaldson, We really appreciate you taking the time to share your 4 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again. 

Jason G.'s profile image
Jason G. 
on Birdeye

2 years ago

Great experience 

Business response:

Hello Mr. Golan, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again. 

Maura M.'s profile image
Maura M. 
on Birdeye

2 years ago

Very professional, attentive and thorough- every single professional from the moment you enter gave me a comfort level and explained in depth- I was seen within 5 minutes and kept there until my issue was resolved. Excellent care! 

Business response:

Hello Ms. Mize, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again. 

Holley B.'s profile image
Holley B. 
on Birdeye

2 years ago

I am so pleased with Dr. Roe and his team. I was seen quickly and they were so comprehensive in trying to diagnose what was making me so sick. Dr. Roe listened to me carefully and was able to determine what was going on. They gave me fluids and medicine while I was there that helped me feel so much better. Dr. Roe even called me the next morning to see how was doing. He again called me himself to give me test results. I was very grateful for the care and concern and results. 

Business response:

Hello Ms. Boyd, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words, Dr. Roe is fantastic for sure!!! Please get well soon and thanks again. 

Linda M.'s profile image
Linda M. 
on Birdeye

2 years ago

Prompt and concise care. Staff very thorough. 

Business response:

Hello Ms. Meier Anderson, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again 

James M.'s profile image
James M. 
on Birdeye

2 years ago

Excellent care was provided. Thank you! 

Business response:

Hello Mr. Murr, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again! 

Charles R.'s profile image
Charles R. 
on Birdeye

2 years ago

Very good. Great attention to customer service. I was impressed. 

Business response:

Hello Mr. Roesslein, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Pearl location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again!  

Rebecca P.'s profile image
Rebecca P. 
on Birdeye

2 years ago

I have been to Vic complete several times. Each time I had a great experience. The staff is courteous,competent and caring. There is no comparison of Vic complete with any other urgent care that I used before. Vic has emergency care equipment in house. On my last visit I had a cat scan. Vic has handled every thing for me, from high blood pressure to shingles to irritated nerve pain. . . 

Business response:

Hello Ms. Page, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again! 

Connie M.'s profile image
Connie M. 
on Birdeye

2 years ago

So pleased with the care received - could not ask for better! 

Business response:

Hello Ms. Murr, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. Please get well soon and thanks again! 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,077 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.