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VIK Complete Care

5.0
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About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,095 reviews
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Theodore H.'s profile image
Theodore H. 
on Birdeye

a year ago

Great job in the front office and back in the doctors office 

Business response:

Hello Mr. Hilton, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Susan F.'s profile image
Susan F. 
on Birdeye

a year ago

I came in with food poisoning and was taken care of with kind patient attention. Thank you so much! Lainey 

Business response:

Hello Ms. Fisher, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Gayle S.'s profile image
Gayle S. 
on Birdeye

a year ago

Quentin at check in could not have been nicer. When you’re not feeling well, even the littlest task is confusing and he got me through the process quickly so I could see the doctor. Ryan, the nurse, was as efficient as ever. He completed the necessary tests for the correct diagnosis, and explained each test as he was administering them. The doctor was very thorough and explaining her evaluation of my condition. So glad you have this facility available. 

Business response:

Hello Ms. Scott, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

PEGGY G.'s profile image
PEGGY G. 
on Birdeye

a year ago

Outstanding care from the front office all the way through to include dr and nurse. Couldn’t have asked for a more professional experience. Peggy 

Business response:

Hello Ms. Godwin, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Beth E.'s profile image
Beth E. 
on Birdeye

2 years ago

My husband and I were exposed to Covid, felt we had symptoms, and were seen by your staff. Instead of only testing us, we were examined, medical history reviewed and listened to professionally and courteously. Everyone was helpful. Thank you for an in depth visit rather than only a quick Covid test. 

Business response:

Hello Ms. Eisenberg, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Susan V.'s profile image
Susan V. 
on Birdeye

2 years ago

Very efficient, great care given. 

Business response:

Hello Ms. Veenhoven, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Nancy B.'s profile image
Nancy B. 
on Birdeye

2 years ago

Outstanding Care. I was very impressed with all the staff and the medical care I received. I highly recommend VIK Complete Care Westlake! 

Business response:

Hello Ms. Bedford, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Nata L.'s profile image
Nata L. 
on Birdeye

2 years ago

I had an infected cyst and I was in the worst pain I’ve ever experienced. When we arrived I had to sign some paperwork and only after 5 min of waiting, I was in a room being taken care of! Even though the pain was horrendous, my doctor was so patient, gentle, and efficient. I felt so much relief after she was done and am forever grateful to the whole team! 

Business response:

Hello Ms. Lopponen, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Nash B.'s profile image
Nash B. 
on Birdeye

2 years ago

Everyone was amazing!!!! Wouldn’t go anywhere else!!! 

Business response:

Hello Ms. Baines, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose Westlake location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again! 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,095 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7. 

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