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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,077 reviews
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Haley W.'s profile image
Haley W. 
on Birdeye

2 years ago

No wait and seen very quickly. Super friendly staff. 

Business response:

Hello Ms. Warner, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again. 

Raphael C.'s profile image
Raphael C. 
on Birdeye

2 years ago

The care was excellent. Loved how the doctor was as concerned as I was. 

Business response:

Hello Mr. Chavez, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again. 

Alois D.'s profile image
Alois D. 
on Birdeye

2 years ago

I can't say enough good things about the doctor (Dan Roe, MD) nurse (John and Holly), and staff (Miriah) at VIK Complete Care in Westlake. They were very competent, concerned, and went the extra mile to ensure that I was well taken care of. It's very reassuring to have such great people in this facility! Thank you for what you do. 

Business response:

Hello, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Dr. Roe and his team are top notch!!!! We hope you're feeling better and thanks again. 

Alice P.'s profile image
Alice P. 
on Birdeye

2 years ago

Professional competent thourough 

Business response:

Hello Ms. Parkhouse, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again. 

Norman M.'s profile image
Norman M. 
on Birdeye

2 years ago

Quick service, friendly staff and overall efficient. 

Business response:

Hello Mr. Myers, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again. 

Lenee B.'s profile image
Lenee B. 
on Birdeye

2 years ago

Prompt and professional, caring nurses and Dr 

Business response:

Hello Ms. Bankson, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again.  

Katheryn L.'s profile image
Katheryn L. 
on Birdeye

2 years ago

The Dr and all the staff were exceptional. We got great service and we are both doing much better with our illness. Communication, facility and wait times were not long. They were all incredibly thorough. Thanks 

Business response:

Hello Ms. Lukert, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again. 

Lauren M.'s profile image
Lauren M. 
on Birdeye

2 years ago

Quick but thorough exam and treatment. Friendly staff and follow up. Highly recommend. 

Business response:

Hello Ms. Mcgahey, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again. 

Jes N.'s profile image
Jes N. 
on Birdeye

2 years ago

Suffered from allergies for a few weeks. Called Vic's on Bee Caves, Austin TX on Sunday Oct 2, around 10 am. Was seen immediately. Very efficient parallel check-in process! 1.) Competent front desk (Mariah?) 2.) Competent nurse (female) 3.) Competent doctor (Cluadia Guzman) Treated and payed cash (amount the price of a nice dinner for two), the cost was 1/2 of what they projected before arriving.The whole process was an hour including driving home. No need for involving an insurance company, .. unbelievable. Got Decadron, D... read more

Business response:

Hello, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Westlake location where we're always here to help 24/7. Thank you for the kind words. We hope you're feeling better and thanks again. 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,077 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.