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VIK Complete Care at Lakeway

4.9

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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4.91,505 reviews
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Carolyn W.'s profile image
Carolyn W. 
on Birdeye

a year ago

Amazing staff. Very attentive and thorough. I would definitely recommend this facility. 

Business response:

Hello Ms. West, Thank you for your kind words about VIK Complete Care at Lakeway. We are happy to hear that our staff provided you with the care you needed and that you would recommend us to others. We appreciate your feedback and look forward to serving you in the future.  

SOPHIA T.'s profile image
SOPHIA T. 
on Birdeye

a year ago

Fast service and friendly interactions. 

Business response:

Hello, Thank you so much for your kind review of VIK Complete Care at Lakeway. We're thrilled to hear that you had a positive experience with our team and that we were able to provide you with fast service and friendly interactions. Please don't hesitate to reach out to us at (512) 524-2290 if you have any further feedback or if there's anything else we can do for you in the future. Thanks again for choosing VIK Complete Care at Lakeway for your healthcare needs.  

Bonnie T.'s profile image
Bonnie T. 
on Birdeye

a year ago

Everyone there was sweet and kind. You got me right back and ran tests. They even called my Rx In so I could leave there and pick them up and go home and rest. I highly recommend them. Bonnie Tunstall 

Business response:

Hello Ms. Tunstall, Thank you so much for taking the time to leave such a kind review for VIK Complete Care at Lakeway. We are thrilled to hear that our team provided exceptional and efficient care during your visit. We appreciate your recommendation to others and hope to have the opportunity to serve you again in the future if you need us.  

TROY C.'s profile image
TROY C. 
on Birdeye

a year ago

The staff and the doctors were so friendly and accommodating. Made you feel like they have known you for years. Great experience and would recommend to everyone. 

Business response:

Hello Mr. Crochet, Thank you for taking the time to share your positive experience with us at VIK Complete Care at Lakeway! We are thrilled to hear that our staff and doctors were able to provide you with friendly and accommodating care. We take pride in making our patients feel like family and are glad to know that you felt this way. Thank you for recommending us to others! Please take care and get well soon. 

Beatriz E.'s profile image
Beatriz E. 
on Birdeye

a year ago

Everyone was very nice. The service was very good. 

Business response:

Hello Ms. Elias, Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a great experience with us at VIK Complete Care at Lakeway. We appreciate your kind words and look forward to serving you in the future if you need us. Thank you for choosing us for your healthcare needs.  

Patricia R.'s profile image
Patricia R. 
on Birdeye

a year ago

The minute I stepped through the doors at VIK Emergency Center I was treated like royalty. They are so kind, caring and gentle here. The woman at the desk greeted me as if I was an old friend. The nurse who had just moved to TX from CT was just fabulous and very thorough. The X-ray guy was hilarious and did everything he could to get me to hold still. Dr. Hoe was as calm and nice as he has always been. I know I’m in good hands when I see his kind face. 

Business response:

Hello Ms. Raso, Thank you for taking the time to share your positive experience at VIK Complete Care at Lakeway. We're thrilled to hear that you received excellent care from our team and that everyone made you feel welcome and comfortable. We'll be sure to let our staff know that their efforts didn't go unnoticed. Please take care and thank you again.  

Jona K.'s profile image
Jona K. 
on Birdeye

a year ago

I got right in, they took some history on me and they ran strep, influenza and Covid tests on me. The doctor called me on Wednesday to see how I was feeling. I thought that was a nice touch. 

Business response:

Hello, Thank you for choosing VIK Complete Care at Lakeway for your healthcare needs. We appreciate your positive review and are delighted to hear that you had a great experience with our team. We take pride in providing top-notch medical care and follow-up services to our patients. Thank you for your trust in us. Please take care.  

Heather N.'s profile image
Heather N. 
on Birdeye

a year ago

Very professional and quick. 

Business response:

Hello Ms. Nelson, Thank you for taking the time to leave a review about your experience with VIK Complete Care at Lakeway! We're thrilled to receive a 5-star rating from you and are glad that you found our team to be very professional and quick in providing the care you needed. It's always our goal to exceed our customers' expectations, and we're happy to see that we accomplished that. We appreciate your business and hope to serve you again in the future if you ever need us again!  

Michael A.'s profile image
Michael A. 
on Birdeye

a year ago

Efficient and friendly staff. Excellent physician care. 

Business response:

Hello Mr. Ashley, Thank you for taking the time to share your positive experience with us at VIK Complete Care at Lakeway. We are thrilled to hear that our staff was efficient and friendly, and that our physicians provided excellent care. We take pride in providing high-quality healthcare services to our community. We appreciate your feedback and look forward to serving you again in the future if need be.  

Frequently asked questions about VIK Complete Care at Lakeway

How is VIK Complete Care at Lakeway rated?

VIK Complete Care at Lakeway has a 4.9 star rating with 1,505 reviews. 

When is VIK Complete Care at Lakeway open?

VIK Complete Care at Lakeway is open now. It is open 24/7.