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VIK Complete Care at Lakeway
- Emergency Rooms
- Lakeway, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States
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Everyone was very nice. The service was very good.
Business response:
Hello Ms. Elias, Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a great experience with us at VIK Complete Care at Lakeway. We appreciate your kind words and look forward to serving you in the future if you need us. Thank you for choosing us for your healthcare needs.
The minute I stepped through the doors at VIK Emergency Center I was treated like royalty. They are so kind, caring and gentle here. The woman at the desk greeted me as if I was an old friend. The nurse who had just moved to TX from CT was just fabulous and very thorough. The X-ray guy was hilarious and did everything he could to get me to hold still. Dr. Hoe was as calm and nice as he has always been. I know I’m in good hands when I see his kind face.
Business response:
Hello Ms. Raso, Thank you for taking the time to share your positive experience at VIK Complete Care at Lakeway. We're thrilled to hear that you received excellent care from our team and that everyone made you feel welcome and comfortable. We'll be sure to let our staff know that their efforts didn't go unnoticed. Please take care and thank you again.
I got right in, they took some history on me and they ran strep, influenza and Covid tests on me. The doctor called me on Wednesday to see how I was feeling. I thought that was a nice touch.
Business response:
Hello, Thank you for choosing VIK Complete Care at Lakeway for your healthcare needs. We appreciate your positive review and are delighted to hear that you had a great experience with our team. We take pride in providing top-notch medical care and follow-up services to our patients. Thank you for your trust in us. Please take care.
Very professional and quick.
Business response:
Hello Ms. Nelson, Thank you for taking the time to leave a review about your experience with VIK Complete Care at Lakeway! We're thrilled to receive a 5-star rating from you and are glad that you found our team to be very professional and quick in providing the care you needed. It's always our goal to exceed our customers' expectations, and we're happy to see that we accomplished that. We appreciate your business and hope to serve you again in the future if you ever need us again!
Efficient and friendly staff. Excellent physician care.
Business response:
Hello Mr. Ashley, Thank you for taking the time to share your positive experience with us at VIK Complete Care at Lakeway. We are thrilled to hear that our staff was efficient and friendly, and that our physicians provided excellent care. We take pride in providing high-quality healthcare services to our community. We appreciate your feedback and look forward to serving you again in the future if need be.
May have missed something.
Prompt, compassionate, professional and skilled care diagnosing and triaging treatment for acute appendicitis.
Business response:
Hello Ms. Pucker, Thank you for taking the time to share your experience at VIK Complete Care at Lakeway. We are delighted to hear that our team provided you with prompt, compassionate, professional, and skilled care. Your positive feedback helps us to continue delivering exceptional service. We are always here to ensure your needs are met. Thank you again for choosing VIK Complete Care at Lakeway for your healthcare needs. Please get well soon.
Went in with UTI. Was quickly diagnosed and treated. Great to have Vik in the neighborhood.
Business response:
Hello Ms. Welch, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Lakeway location where we're always here to help 24/7. We Love being in the neighborhood!! Hope you continue to feel better with every passing day. Thanks again!
As always, promptly seen. Issues addressed. Prescriptions sent in to pharmacy. Back home healing in a couple of hours.
Business response:
Hello Ms. Schneck, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Lakeway location where we're always here to help 24/7. We hope you continue to feel better with every passing day. Thanks again!
Frequently asked questions about VIK Complete Care at Lakeway
How is VIK Complete Care at Lakeway rated?
VIK Complete Care at Lakeway has a 5 star rating with 1,526 reviews.
When is VIK Complete Care at Lakeway open?
VIK Complete Care at Lakeway is open now. It is open 24/7.