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VIK Complete Care at Lakeway - Lakeway, TX

5.0
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About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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5.01,466 reviews
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Santosh K.'s profile image
Santosh K. 
on Birdeye

a year ago

Visit was ok 

Business response:

Hello, Thank you for choosing our Lakeway facility recently. We are here around the clock 24/7 and always ready to help when you need us most. Please take care and feel better soon. Thanks again. 

Adam C.'s profile image
Adam C. 
on Birdeye

a year ago

The team is fabulous, very caring and committed to the patient’s health. Thank you! 

Business response:

Hello Mr. Camara, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Lakeway location where we're always here to help 24/7. We hope you feel better very soon. Thanks again! 

Bonnie T.'s profile image
Bonnie T. 
on Birdeye

a year ago

Every one I saw or talked to yesterday was so sweet wonderful and caring. I felt so much better when I left knowing that everything except my Blood Pressure was good. Thank you for the wonderful care. I will recommend you to everyone, Thank you again. Bonnie 

Business response:

Hello Ms. Tunstall, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Lakeway location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Frank C.'s profile image
Frank C. 
on Birdeye

a year ago

Excellent care & quick access to care. 

Business response:

Hello Mr. Clements, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Lakeway location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again!  

DAVID W.'s profile image
DAVID W. 
on Birdeye

a year ago

I came in due to having blood in my urine. The staff was very comforting during a time when I had obvious concern. They quickly took care of me, gave me blood work and a CT scan. They were able to diagnose a kidney stone, prescribe prophylactic pain medication and make a referral all within about 90 minutes. I give them an A+! 

Business response:

Hello Mr. Williams, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Lakeway location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again!  

Brenda S.'s profile image
Brenda S. 
on Birdeye

a year ago

Very professional, excellent care. Dr. Esmay and the staff were caring and made me feel at ease. I knew I was getting competent care. Will not hesitate to use VIK again. 

Business response:

Hello Ms. Sturzl, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Lakeway location where we're always here to help 24/7. Thank you for the kind words! Dr. Esmay is truly the BEST! We hope you feel better very soon. Thanks again! 

Joan O.'s profile image
Joan O. 
on Birdeye

a year ago

Went in with a terrible cough, weak, dizzy and generally feeling “sick”.I was the only patient. There was a the front desk person, doctor, ENT, and an x-ray technician. ENT took vitals. Gave me a gown and said I needed x-ray. I asked if a doctor was going to listen to my lungs first. Dr came in x-rays taken, no pneumonia, given script pills for cough(benzonatate) No relief. However, Friday am got a call from another dr there to follow up. She reviewed my visit and is ordering another cough med and Z-oak & steroid I think. H... read more

Business response:

Hello Ms. Obranovich, So very sorry to hear you are having a hard time getting rid of the bug you have. We are pleased though that we were able to follow up a few days after, see that the original medicine was not effective and prescribe something different that will hopefully work for you. That is definitely one of the reasons those calls are made a few days after our patients visit. We hope the new medication has taken effect and has helped relieve your symptoms. Please take care and thank you so much for choosing o... read more

Timothy D.'s profile image
Timothy D. 
on Birdeye

a year ago

I pretty much use Complete Care for all my more pressing medical needs. I’ve had Dr. Roe several times and he is great. But all the staff is always very nice and I’ve never had to wait to get seen. They are quick and efficient and I don’t feel like a number. They take their time with you and don’t rush you out the door. Would highly recommend and will continue to use them. 

Business response:

Hello Mr. Diven, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Lakeway location where we're always here to help 24/7. Thank you for the kind words! Dr. Roe and his team are truly fantastic! We hope you feel better very soon. Thanks again! 

Cristina G.'s profile image
Cristina G. 
on Birdeye

a year ago

Professional, caring to my every need. 

Business response:

Hello Ms. Gutierrez, We really appreciate you taking the time to share your feedback with us! We're grateful you chose our Lakeway location where we're always here to help 24/7. Thank you for the kind words! We hope you feel better very soon. Thanks again! 

Frequently asked questions about VIK Complete Care at Lakeway

How is VIK Complete Care at Lakeway rated?

VIK Complete Care at Lakeway has a 5 star rating with 1,466 reviews. 

When is VIK Complete Care at Lakeway open?

VIK Complete Care at Lakeway is open now. It is open 24/7. 

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