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VIK Complete Care at Lakeway
- Emergency Rooms
- Lakeway, TX
About this business
VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more
Location details
1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States
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Kind people
Business response:
Hello Ms. Susana Ortega Navarro, Your positive feedback is greatly appreciated. Thank you for recognizing our kind staff at VIK Complete Care at Lakeway. Please feel better soon!
No wait, very efficient and doctor called the next day to check on me. Excellent
Business response:
We greatly appreciate your positive feedback, Mary. Thank you for sharing your experience with VIK Complete Care at Lakeway. We hope you are feeling better and we are always here if you should ever need us again.
Dr Jonnson, Laura, the nursing staff and admission were super professional, knowledgeable and very fast. I wish I could do that at my clinic. I am a doctor of chiropractic and broke a couple fingers. I can’t work correctly without them. This is a great crew and a nice place as well. I highly recommend them. Dr. Ryan Smith
Business response:
Dr. Smith, we are pleased to hear about your positive experience at VIK Complete Care at Lakeway. Thank you for sharing your feedback! We hope you are healing well and we are always here if you should ever need us again.
I love how quick and clean this place is. The nurses and doctors are all great and so comforting. The only negative I have is I went in to the care portion for feeling sick with is covered by my insurance for $25, however, they informed me I would have to pay the ER portion to run test for flu, covid, cold, etc. I feel like that should be handled in the non er portion but it is what it is.
Business response:
We are delighted to hear that you found our services quick and clean. Thank you for sharing your input regarding your visit. process. Your feedback is appreciated.
I had a great experience very caring staff and very thorough.
Business response:
We're happy to hear about your great experience at VIK Complete Care at Lakeway. Thank you for sharing your feedback, Stacey.
Good experience
Business response:
We're grateful for your positive feedback. Thank you for trusting us with your care.
No wait times. Clean and convenient. Kind, personable and knowledgeable staff. Very appreciative of their care this visit and prior.
Business response:
We're happy to hear about your positive experience at VIK Complete Care at Lakeway. Thank you for taking the time to share your feedback.
Fast attention - really fast. Lots of help from staff and doctor. I really couldn't ask for more. Follow-up phone call, too. I have visited this group a few times. A great experience each time.
Business response:
We greatly appreciate your positive feedback, James. Thank you for choosing us for your healthcare needs. Please take care.
I appreciate the care received. The staff is excellent. Education was provided by both the physician and the nursing staff. Reception advised me of cost of service as the Er has yet to be a provider for Medicare. As an aging population resides in this area Medicare would help as it would provide more access to care on an emergency basis. This ER/Clinic was recommended to me be RN’s in the area. Not only does it help them with their busy schedules but it provides 24 hour service which lowers the number of persons seeking mino... read more
Business response:
Thank you for your kind words. We are glad to hear that you had a positive experience. Please do not hesitate to reach out to us if you have any questions or need additional assistance.
Frequently asked questions about VIK Complete Care at Lakeway
How is VIK Complete Care at Lakeway rated?
VIK Complete Care at Lakeway has a 5 star rating with 1,567 reviews.
When is VIK Complete Care at Lakeway open?
VIK Complete Care at Lakeway is open now. It is open 24/7.