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VIK Complete Care at Lakeway - Lakeway, TX

5.0
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About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

1518 Ranch Rd 620 S Bldg H, #100, Lakeway, TX, 78734, United States

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5.01,466 reviews
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John A.'s profile image
John A. 
on Birdeye

6 months ago

Very professional and efficient service. 

Business response:

Hello Mr. Anthony. Thank you for your kind words and feedback. We're thrilled to hear that you found our service professional and efficient. We are here and always open to serve you. Please get well soon and thank you again. 

Haley M.'s profile image
Haley M. 
on Birdeye

6 months ago

The people were so nice and so helpful! I was in and out super quickly. 

Business response:

Hello Ms. Mitchell, Thank you for choosing our Lakeway facility recently. We're glad to hear that our team provided you with excellent service and a quick experience. appricate the high rating as well. Please take care and get well soon. 

Debora B.'s profile image
Debora B. 
on Birdeye

6 months ago

Everyone was very nice and accommodating. I felt very at ease and well taken care of. 

Business response:

Hello Ms. Bailey, Thank you for your kind words. We're thrilled to hear that you felt at ease and well taken care of during your visit. Our team at VIK Complete Care at Lakeway strives to provide exceptional service to all our customers. We are thankful you chose us and we'll be ready and waiting if you ever need us again. Thanks again. 

Carter H.'s profile image
Carter H. 
on Birdeye

6 months ago

My 14 year ild had a sports injury to the hand. Our check in process was seamless and quick. Dan, our nurse, took us back and explained the process. Our doctor, Dr. Jonsson, was amazing! She explained our radiology results and how to feel better at home. I can’t say enough about the entire team! Thanks Complete Care! 

Business response:

Hello Mr. Cadden. Thank you for your positive review. We're glad to hear that your experience at VIK Complete Care at Lakeway was seamless and quick. We appreciate your kind words about our nurse, Dan, and Dr. Jonsson. We strive to provide excellent care to all our patients. Please take care and we hope your 14 year old heals quickly! Thanks again. 

Michael A.'s profile image
Michael A. 
on Birdeye

6 months ago

Dr. Allensworth was fantastic. 

Business response:

Thank you forchoosing our Lakeway facility. We're glad to hear that Dr. Allensworth provided you with fantastic care. Appreciate the 5 stars. We are here to help! Thanks again. 

Lee H.'s profile image
Lee H. 
on Birdeye

6 months ago

Dr.McAlister and staff were excellent and very timely in repairing my sliced finger -cleaning,disinfecting, & stitched and out the door in 40 min! Clear aftercare instructions too. Best place to go to. -Lee Hoellwarth, Bee Cave 

Business response:

Hello, thank you for your positive review. We're glad to hear that Dr. MacAlistair and our staff provided excellent and timely care for your sliced finger. We strive to provide efficient and thorough service to all our patients. So happy to hear you were in, out and back to your life in such a timely manner! Please take care and heal quickly. 

Joanna M.'s profile image
Joanna M. 
on Birdeye

7 months ago

By the evening I felt better after leaving. They were all so friendly and quick. 

Business response:

Hello Ms. Montemurro, Thank you so much for taking the time to leave us a kind review. We are thrilled to hear that you received excellent care from our staff at our Lakeway facility. Your words mean a lot to us, and we truly appreciate your support. . We are always here to provide you with the best care possible. Thank you for choosing Complete Care.  

Kensley M.'s profile image
Kensley M. 
on Birdeye

7 months ago

The staff is amazing! Not only are they so friendly but also go us in and out so quickly!! Can’t say enough good things! 

Business response:

Hello, Thank you for your kind words! We're thrilled to hear that you had a great experience with our staff at VIK Complete Care at Lakeway. We strive to provide friendly and efficient service to all our customers. Please take care and thank you again. 

Mary O.'s profile image
Mary O. 
on Birdeye

7 months ago

Very professional and explained what would happen and how to treat my wound until I could fly home 

Business response:

Hello Ms. Olson, Thank you for taking the time to leave us a review! We're thrilled to hear that you found our team at VIK Complete Care at Lakeway to be professional and helpful during your visit. It's our priority to ensure that our patients receive the best care possible, and we're glad we were able to explain the treatment process and provide guidance for your wound until you could return home. We appreciate your feedback and hope to have the opportunity to serve you again in the future if the need arises.  

Frequently asked questions about VIK Complete Care at Lakeway

How is VIK Complete Care at Lakeway rated?

VIK Complete Care at Lakeway has a 5 star rating with 1,466 reviews. 

When is VIK Complete Care at Lakeway open?

VIK Complete Care at Lakeway is open now. It is open 24/7. 

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