VIK Complete Care at Lakeway

Business response:

We appreciate your feedback and sincerely appreciate you taking the time to share your experience. We strive to provide excellent care to all our patients, and it's heartening to know that our efforts have made a positive impact. Your recognition of our team's performance means a great deal to us, and we will be sure to share your comments with our staff. 

Business response:

We are privileged to have provided you with great and fast medical care. Thank you for sharing your positive experience with us. We're glad to hear that our doctor and nurse did an excellent job treating your wound and that you found our staff to be efficient and friendly. Your satisfaction with the care you received is important to us, and we appreciate you taking the time to let us know about your visit.  

Business response:

Hello, We greatly appreciate your positive feedback. Thank you for sharing your experience with the staff with us. We hope you feel better very soon. Thanks again. 

Business response:

We are thrilled to hear that you found our service attentive and efficient. Our team strives to provide the best possible care for all our patients, and it's gratifying to know that we met your expectations. Thank you for taking the time to share your experience with us. Your feedback is valuable and helps us maintain our high standards of care. 

Business response:

Hello, We greatly appreciate your positive feedback! Thank you for sharing your experience at VIK Complete Care at Lakeway. We're pleased to hear that you received a good and fast diagnosis, and that you found our staff to be professional and courteous. It's our goal to provide excellent care and service to all our patients, and we're glad that your overall experience was a good one. Your kind words mean a lot to our team, and we thank you for taking the time to share them. Get well soon!!!! 

Business response:

We are pleased to hear about your great experience. It's wonderful to know that you didn't have to wait too long and that you had positive interactions with both our nurse and physician. Thank you for sharing your feedback; it helps us ensure we're maintaining our high standards of care. 

Business response:

Hello Ms. Sparks, We're thrilled to hear that you found our doctors and nurses nice and informative. It's wonderful to know that they dedicated time to explain things very well to you. We believe clear communication is essential in healthcare, and we're glad our team was able to provide that. Thank you for sharing your positive experience with us! Your feedback is greatly appreciated and helps us maintain our high standards of care. Thank you again and please take care. 

Business response:

Hello Ms. Brenner, Thank you for your wonderful feedback. We appreciate your kind words about our providers. We're glad to hear that you find our staff to be kind, helpful, caring, thorough, and expedient in their care. It's important to us that our patients have a positive experience during their visit. We value your input and thank you for taking the time to share your thoughts with us pertaining to the mask requirement. We will pass along your concerns to our clinical staff at the facility. Thank you again and please f... read more

Business response:

Thank you for your wonderful feedback! Our team strives to provide exceptional care to all our patients, and we're delighted that this was reflected in your visit. Your appreciation motivates us to continue delivering the highest standard of care possible.