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Vista Pointe at Mira Loma
- Assisted Living Facilities
- Henderson, NV
About this business
At Vista Pointe at Mira Loma, we want to help you live life to the fullest. Focus on your health in our fitness center or grab a bite to eat with friends in our bistro. You’ll find what you’re looking for at Vista Pointe at Mira Loma, a place that is not just like home, it is home. Welcome to the family!
Location details
2520 Wigwam Pkwy, Henderson, NV, 89074, United States
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We moved my uncle into Vista Pointe at Mira Loma in Henderson, Nevada. The staff knows his name and greets all the residence with a smile. They are aware of each resident's needs. The large dining room can accommodate all the walkers and motorized chairs, and will also accommodate my uncle's daily food requests. They are all caring professionals. The place is clean and inviting.
Business response:
Hello, Thank you for sharing such a kind review! We are so glad to hear that your uncle has had such a positive experience at Vista Pointe at Mira Loma. Our associates take great pride in providing personalized care and creating a welcoming environment for all residents. We’re especially pleased to know that his needs are being met, and he’s able to enjoy the dining experience as well. We appreciate your trust in us and look forward to continuing to serve your uncle and all of our residents with compassion and care. Thank yo... read more
Too much turned over with the staffs , the corporates/ upper managements have to look into these problems to prevent low census. In these 3 weeks members of the corporation have been present in different division, especially in the kitchen which has the most complaints. They hired two chefs now, which shows some improvement so far.
Business response:
Thank you for sharing your feedback. We understand your concerns regarding staff turnover and its impact on the community. We are pleased to let you know that Grace Management, Inc. has recently taken over the leadership of this community. Our team is committed to addressing these challenges and making improvements across all areas to better serve our residents and their families. Your input is invaluable as we continue to enhance the experience at our community. If you have further concerns, please don’t hesitate to reach o... read more
Overall, there's not one bad thing. It's just that they're terribly short-handed.
Business response:
Hi there, thank you for this review! We'd be happy to discuss our staffing with you, please contact us at your convenience if you have any questions or concerns.
My loved one is a resident at Prestige Assisted Living at Mira Loma and overall the experience has been very good so far. The staff is good. The move in process was easy. However, the food is bland. Overall, I would recommend Prestige Assisted Living at Mira Loma to others.
Business response:
Hi there, thank you very much for this 5-star review! We're happy to hear the experience has been a good one for your loved one. We'd be happy to discuss your concerns about the food with us - please feel free to contact us at your convenience.
I liked that the staff and administrators treated my mother with dignity and respect. They cared for my mother in a way that I couldn't. The support and love they offered when my mom went on hospice care was amazing. What stood out about this facility was the cleanliness, activities offered on a daily basis, and it looked more like a resort than assisted living.
Business response:
Hi there, thank you so much for this wonderful review! We're so happy to hear your mom was comfortable here and that it helped both her and your family. Please let us know if we can be of further assistance!
I loved the staff and I especially loved the other residents. The staff had so many amazing activities for the residents and made sure to celebrate bdays and honor any military service. From the moment we visited the staff treated me like family and upon my numerous of visits... I felt like family.
Business response:
Thank you so much for this great review! We're so glad our community has made such a good impression. Please let us know if we can be of further assistance!
Our family has been very happy.Our dad is the resident and this community was close to his home (familiarity) and doctors was set back from a busy street, nice surroundings and grounds, and the on-site physical therapy/gym. However, wellness director and social director have left so hoping for a replacement as good as previous gals.
Business response:
Hi there, thank you so much for this great review! We're so glad your father is having a good experience here. Please let us know if we can be of further assistance!
My mother moved into Prestige at Mira Loma/Memory Care a little after a month ago. From the time she moved in & throughout this last month, all staff have always been welcoming, kind, understanding & nurturing toward both the resident and their family members. The program director, is pleasant to work with, warm, friendly & very knowledgeable when it comes to the needs of the residents. You can contact the staff members any time, day/night. They are always easy to reach & beyond helpful when you or your family member has a n... read more
My friend is currently a resident at Prestige Assisted Living at Mira Loma and her experience at this facility has been very good so far. The cleanliness and friendliness are great. The staff and quality of care are also great. The staff has been really helpful. The meals are okay, but the food is rather bland and boring. Overall, I would recommend this facility to family and friends.
Business response:
Hi there, thank you for this review! We're glad your friend is having a good experience with us. Please let us know if we can be of further assistance!
Frequently asked questions about Vista Pointe at Mira Loma
How is Vista Pointe at Mira Loma rated?
Vista Pointe at Mira Loma has a 4.6 star rating with 135 reviews.
When is Vista Pointe at Mira Loma open?
Vista Pointe at Mira Loma is open now. It is open 24/7.