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Vita Bella Pizza
- Pizza
- Plainfield, IL
About this business
One taste of a Vita Bella pizza will have you sighing, closing your eyes, and reflecting on the beauty of life. We strive to create the best-tasting, freshest, highest quality pizzas around. With our wide range of pizza types, from thin crust to stuffed to our very own innovation, the double dough pizza; extensive ingredient list; and ten different specialty creations, there is a Vita Bella pizza that will ignite the taste buds of any pizza connoisseur. And aren't we all pizza connoisseurs? If you're not in the mood for pizz... read more
Location details
12443 IL-59, Ste 115, Plainfield, IL, 60585, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
What I once thought was a great place to order from for the last 12 years I have now decided is NOT an honest franchise. Took out a double payment. Called a manager who could do nothing but advise me to wait and see if it drops off. Just to have to show up on Monday with proof they double charged. Spoke to owner "Rafa" he claims even though staff error entering a wrong zipcode I have no wait 7 days to see if bank to bank rectifies refund. How's that for customer service. No honor whatsoever.
In the 20 years I've lived in Plainfield we've ordered from VitaBella a good amount of times, a few times for my daughters' bday parties too. My girls & I decided we wanted "better quality" pizza for dinner last night so we ordered an 18" thin with half mushroom, an order of fries & poppers. The delivery window is usually up to an hour & a half but it was delivered in less than an hour by a super nice gal. That's where the positivity ends. The poppers were the best part of the order. The fries were soft & barely warm. The pi... read more
In the 20 years I've lived in Plainfield we've ordered from VitaBella a good amount of times, a few times for my daughters' bday parties too. My girls & I decided we wanted "better quality" pizza for dinner last night so we ordered an 18" thin with half mushroom, an order of fries & poppers. The delivery window is usually up to an hour & a half but it was delivered in less than an hour by a super nice gal. That's where the positivity ends. The poppers were the best part of the order. The fries were soft & barely warm. The pi... read more
This isn't the first time I've been disappointed with the quality of Vita Bella, but the service this time ended chances of renewal. We ordered a stuffed pizza w/several toppings. When it arrived it seemed gooey when cutting it.Upon tasting the dough was raw in places.After a call & being on hold for 12 mins. I was told after the manager spoke to the owner my option was to return the pizza for a fresh one. Literally leave the discarded pizza on the step. (Because they don't believe me?)I was told T"his couldn't happen beca... read more
This isn't the first time I've been disappointed with the quality of Vita Bella, but the service this time ended chances of renewal. We ordered a stuffed pizza w/several toppings. When it arrived it seemed gooey when cutting it.Upon tasting the dough was raw in places.After a call & being on hold for 12 mins. I was told after the manager spoke to the owner my option was to return the pizza for a fresh one. Literally leave the discarded pizza on the step. (Because they don't believe me?)I was told T"his couldn't happen beca... read more
Would not recommend going here. When I came in to get my pizza the two girls and a man at the phone were not wearing masks and ignored me for 10 mins just talking. The man was even talking loudly how he was "doing" one of their phone girls. Unprofessional and unclean. Next time I'll just order somewhere else
Picked up a pizza for my mother a few days ago and received the wrong pizza. I talked to one of the managers Carlos. He was very unprofessional and didn't seem eager to fix the problem. He was also acting inappropriate towards one of the girls in the front. I usually love this place, but they have definitely gone down hill the last few years. They have a bunch of kids running the place!
Picked up a pizza for my mother a few days ago and received the wrong pizza. I talked to one of the managers Carlos. He was very unprofessional and didn't seem eager to fix the problem. He was also acting inappropriate towards one of the girls in the front. I usually love this place, but they have definitely gone down hill the last few years. They have a bunch of kids running the place!
Great quality product!!. Curbside and pickup was a cluster though. Curbside turned into lobby pickup for several customers besides myself. Forced to wait inside the lobby with many others during COVID for 30 minutes after being told my order would be up in a few minutes. Turned out that the order was ready the whole time. No offer to make it right. To their credit, the employees were all working very hard to handle the rush. The process failed them. No curbside instructions of any type displayed in the window. Also, they're ... read more
Frequently asked questions about Vita Bella Pizza
How is Vita Bella Pizza rated?
Vita Bella Pizza has a 4.3 star rating with 2,232 reviews.
When is Vita Bella Pizza open?
Vita Bella Pizza is open now. It will close at 10:00 p.m.