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Volkswagen of Kirkland
- Automotive
- Kirkland, WA
About this business
About Us Get to Know Us You may have never heard of the O’Brien Auto Group but we‘ve been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we’re able to meet your needs with full confidence providing the highest quality and ... read more
Location details
12612 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Google reviews (1,319)
RecommendedDefinitely a cut above other dealers, especially Bob Hansen, in sales. The Service Manager is also great. And the VWs are classic German engineering, which is such a pleasure compared to other cars I've had!
I didn’t buy my car at Kirkland VW but I go there for service. Always get 5 star service from everyone in Service Department. Kenny is absolutely fantastic! I do take my car for oil change and after my first visit he did greet me using my name. What a great experience! I will definitely recommend them!
Business response:
Thank you for leaving us such a wonderful review, Zanetta. We put customer experience and satisfaction as our priority and are thrilled to hear that you had a good experience at our dealership. We look forward to seeing you again soon! Cheers, Volkswagen of Kirkland
I had my e-golf serviced for the first time yesterday. The technician took care of a recall I didn’t know about and looked the car over and let me know when to be in next. They charged me nothing and didn’t talk down to me. I immediately went home, got my Chrysler mini van, drove it back over to their lot and traded it in for a VW Tiguan and bought the service package to go with it. Proving excellent service and having a no-pressure sales team won my business. Thanks Seth and the service team!!
Business response:
Thank you for leaving us such a wonderful review, Jessica. We put customer experience and satisfaction as our top priority and are thrilled to hear that you had a good experience at our dealership. Thank you for your kind words and congratulations on the new ride!! Cheers, Volkswagen of Kirkland
I always get great service from the service department. It’s a bit of a drive from West Seattle to Kirkland, but so worth it. Bought a great car from Volkswagen of Kirkland, get great service too… so am planning on buying my next car there!
Business response:
Thank you for leaving us such a great review, Matthew Coder! We strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. We look forward to seeing you again for future visits to our service center! Cheers, Volkswagen of Kirkland
Great folks! 5 star! Julia went above and beyond to help me buy the car remotely from Spokane WA. Happy customer. RM
Business response:
Thank you so much for this outstanding review, Rodrigo. We are so happy to hear that Julia took great care of you during your visit at our dealership. It truly is our goal to make sure that all our guests get top notch treatment and have an easy car buying experience and we are glad to hear that we hit the mark for you! Cheers, Volkswagen of Kirkland
The service department is great. Such nice people taking the time to explain what is done to my car.
Business response:
Thank you for the wonderful review, Jackie! We are thrilled to hear that our service team took great care of you and your car. We look forward to seeing you again soon! Cheers, Volkswagen of Kirkland
Excellent and fast service!
Business response:
Thank you so much for your kind words, Leonid. We really appreciate you taking the time out of your day to share your experience with us! Cheers, Volkswagen of Kirkland
Always Excellent Service ... Top Notch 🙂
Business response:
Thank you for the kind words, Scott! We're so happy to hear that you had such a great experience. Let your friends know how your visit with us went; we would love to help more amazing customers like you! Thanks again! Volkswagen of Kirkland
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Frequently asked questions about Volkswagen of Kirkland
How is Volkswagen of Kirkland rated?
Volkswagen of Kirkland has a 4.9 star rating with 1,669 reviews.
When is Volkswagen of Kirkland open?
Volkswagen of Kirkland is open now. It will close at 8:00 p.m.