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Volkswagen of Kirkland - Kirkland, WA

4.9
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About this business

About Us Get to Know Us You may have never heard of the O’Brien Auto Group but we‘ve been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we’re able to meet your needs with full confidence providing the highest quality and ... read more

Location details

12612 NE 124th Street, Kirkland, WA, 98034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.91,822 reviews
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CANDACE D.'s profile image
CANDACE D. 
on Birdeye

a year ago

The service department at Volkswagen of Krkland is so easy to work with. The personnel is friendly and efficient, the waiting area is quiet and spacious. All in all a great experience. 

Christel K.'s profile image
Christel K. 
on Birdeye

2 years ago

Amazing service at the service department from Kenny K. He took care of my car and made my oil change a 5 star service at every step! Kenny was really a joy to work with. He set the bar across the board for a perfect customer experience. If you're looking for great service this is the place to be. Ask for him. Thanks again Kenny! 

Business response:

Thank you for the awesome review, Christel! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Volkswagen of Kirkland  

Dimitra H.'s profile image
Dimitra H. 
on Birdeye

2 years ago

I called in hopes of trading my car in for a different trim model and was offered an amazing deal. Sam was very knowledgeable about the vehicle and explained the process in detail. She answered all my questions and was very patient with me. Both Sam and NV went out of their way to help me even though I was out of state. The overall experience was very pleasant. Some of the kindest people out there! 

Business response:

Thank you for the awesome review, Dimitra! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon! Volkswagen of Kirkland  

Alon G.'s profile image
Alon G. 
on Birdeye

4 years ago

We had an amazing experience buying our car at this dealership. Seth, the sales person, had listened to our needs and questions, was very patient and informative, and really helped us move forward with the deal without feeling pressured to buy at any time. Later on, Mike, the sales manager, did all he could to help us get a deal we were happy about, and Ryan, the finance manager, was really nice and didn’t try to push us to get more options and additions, and even helped me figure out some information on my 1-year old lease ... read more

Kwaku S.'s profile image
Kwaku S. 
on Birdeye

4 years ago

I'm very happy with my purchase. Ryan did a great job with the sale: didn't feel pressured and appreciated the openness about the car's history. 

Nala C.'s profile image
Nala C. 
on Birdeye

4 years ago

Ryan W. made buying my first car seamless and painless at VW of Kirkland. Felt like I was buying a car from a friend rather than a car salesman. Definitely would recommend anyone looking to buy a new car to Ryan! 

Jordan K.'s profile image
Jordan K. 
on Birdeye

4 years ago

My wife came in to check out the Tiguan to lease. We met Seth, and he showed us around the vehicle and the all the features. We really liked how the Tiguan felt. We looked at many vehicles that day. Seth was a great sales person, It was the end of the month but he wasn't pressing to close the sale we never felt pressure. We decided to come back just before close and take home our new VW Tiguan.  

Business response:

Jordan, thank you so much for this five star review! We are so glad to hear that you and your wife enjoyed your visit with us and that Seth took great care of you. Congrats on the new Tiguan! We look forward to your next visit. Cheers, Bridget Z. | O'Brien Auto Group 

Matt Z.'s profile image
Matt Z. 
on Birdeye

5 years ago

I recently purchased a Certified Pre-owned car here. I found the staff to be helpful, patient, easy-going, and accommodating. Not only did they give me a great deal on the car but they went the extra mile to make sure all the accessories were included. I would recommend buying a car here! 

Jack B.'s profile image
Jack B. 
on Birdeye

6 years ago

Quick service, great people and beautiful facility 

Frequently asked questions about Volkswagen of Kirkland

How is Volkswagen of Kirkland rated?

Volkswagen of Kirkland has a 4.9 star rating with 1,822 reviews. 

When is Volkswagen of Kirkland open?

Volkswagen of Kirkland is closed now. It will open on Monday at 8:30 a.m. 

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