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Volkswagen of Kirkland
- Automotive
- Kirkland, WA
About this business
About Us Get to Know Us You may have never heard of the O’Brien Auto Group but we‘ve been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we’re able to meet your needs with full confidence providing the highest quality and ... read more
Location details
12612 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
RecommendedI went shopping around for a new Atlas, pretty much visited most of the dealership around the Eastside area and I found the best customer service here at VW of Kirkland. Strongly recommend this place to others, you will definitely leave with a big smile on your face and a great deal.
Business response:
Talal, thank you for the recommendation! Congratulations on your new Atlas and welcome to the Volkswagen of Kirkland family!
We used CarGurus to do our research. Called VW of Kirkland and verified the car we were interested in was on site and available. We met with Bob and Jason and within two hours of arrival we left with the car. #nogmaes #nogimmicks #friendly #professional #highlyrecommend
Business response:
Don, congratulations on your new ride! We are so pleased to hear your experience with Bob and Jason and team went so smoothly. Welcome to the VW of Kirkland family! :)
Online appointment setting was a breeze. Danny was courteous and professional from the moment I pulled in. As I had recently purchased my VW used from another dealer, I wanted a VW technician to go over it to ensure everything was in great shape. They did find a couple things that needed repair, but Danny kept me informed and the repairs were done quickly. Best of all, I got peace of mind that my new-to-me VW is solid. I'll be back to VW of Kirkland to maintain my car.
Business response:
Thank you so much for your kind words, Maureen! We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to have customers like you. Come back and see us soon! O'Brien Auto Group
Quick, courteous & a job well done! Love the complimentary vacuum & car wash!
Business response:
Lynn, thank you for the recommendation! We are very happy to hear that you had such a great service experience and we hope to see you again soon! :)
The Service Staff is amazing. They really know about customer care. Thanks
Business response:
Romulo, thank you for sharing your recommendation! We are very happy to hear of your amazing experience! We hope to see you again soon. :)
First off... it took 5 hours to purchase a car I already knew I was going to buy... that I paid cash for. Not sure what the deal was there. Then, take it in for service and the service department has horrid communication. I’ve had to call them every single time to get an update. At this point they’ve had my brand new car longer than I have. Next time I’ll buy from Campbell Nelson again.
Amazing Service. Great Costumer care experience. TOP
Business response:
We are so happy to hear this, Jose! Thank you! :)
Having to wait 2-3 hours for a oil change is crazy. Having to pay $150.00 for a oil change is even more crazier.
On time, service folks are upfront and helpful, comfortable setup at waiting areas
Frequently asked questions about Volkswagen of Kirkland
How is Volkswagen of Kirkland rated?
Volkswagen of Kirkland has a 4.9 star rating with 1,895 reviews.
When is Volkswagen of Kirkland open?
Volkswagen of Kirkland is closed now. It will open tomorrow at 10:00 a.m.