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Volkswagen of Kirkland
- Automotive
- Kirkland, WA
About this business
About Us Get to Know Us You may have never heard of the O’Brien Auto Group but we‘ve been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we’re able to meet your needs with full confidence providing the highest quality and ... read more
Location details
12612 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
RecommendedExcellent staff. T&C told upfront. James did an excellent job.
Business response:
Deepika, thank you so much for the recommendation! We are glad to hear James helped you with all your needs. We hope to see you in the future! Bridget Z. | O'Brien Auto Group
Excellent service, efficient, nice and clean waiting area. Maribelle did an excellent job of keeping me posted to the progress on my car.
Business response:
This is what we love to hear, Tammy! :)
Fast, courteous, efficient service. I was very satisfied last week with my annual service check up.
Business response:
This is music to our ears, Alice! Thank you! :)
Stopped in yesterday to look at VW options and now have a new Jetta! It was the easiest car-buying experience that I’ve had in 40 years! My salesperson Sylvia Henderson was amazing! Her friendly, casual “no pressure” approach was refreshing and she was knowledgeable and thorough in reviewing different options that I might have. She was the best. I worked with Ryan Nakanishi in the finance department who was quick, thorough, and made the money part almost enjoyable! LOL Go window shop today and you might have a shiny new V... read more
Fantastic service as always. I especially want to thank my service manager, Danny Anguiano, he always treats me great and takes great care of my car. Thanks Danny!!!!
Business response:
Charles, thank you so very much for the wonderful review! Danny is a great asset to our team here and we appreciate your feedback. :)
My parents and I stopped at Volkswagen of Kirkland last Saturday. Jesse P. was the first one out the door to greet us. He listened to what I was in the market for and had several great recommendations! He took the time to let me test drive and answer all our questions. I happily drove a brand new Volkswagen Jetta home on Saturday. Thanks Jesse :) !
Business response:
Dana, we are delighted to hear Jesse took such great care of you! Thank you so much for the recommendation. Congratulations on your new car, and welcome to the VW of Kirkland family!
I had just come off of a horrible experience at Carter Volkswagen in Ballard and came here the next day in hopes of finding the customer care I was looking for. Jesse Pickett TOTALLY delivered! Not only did I not feel pressured or talked down to, he did whatever he could to make sure I got the best deal and I really felt that my many thoughts, questions and concerns were heard. Jesse took me seriously as a buyer and treated me with the highest level of respect. I didn't want to test drive, or waist time hearing the 100s of d... read more
Business response:
Riley, thank you very much for the wonderful review! We are pleased to hear Jesse made your experience with us so enjoyable. Welcome to the VW of Kirkland family. We hope to see you again! :)
They took excellent care of me!! My car took longer to fix for my alternator bc more problems were found. They not only gave me a loaner car but they also gave me a nice discount on the work!! Thank you so much!!! Love this place and their fabulous employees!!
Business response:
Jennifer, we are so happy to hear our service team has gone above and beyond for you. Thank you for being part of our family here at VW of Kirkland. :)
Great Customer Service and Care
Business response:
Randy, we are delighted to hear this! Thank you for choosing VW of Kirkland.
Frequently asked questions about Volkswagen of Kirkland
How is Volkswagen of Kirkland rated?
Volkswagen of Kirkland has a 4.9 star rating with 1,790 reviews.
When is Volkswagen of Kirkland open?
Volkswagen of Kirkland is closed now. It will open tomorrow at 10:00 a.m.