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Volkswagen of Kirkland
- Automotive
- Kirkland, WA
About this business
About Us Get to Know Us You may have never heard of the O’Brien Auto Group but we‘ve been around and local since 1986. Our philosophy is very simple: Make your buying and ownership experience as easy and as enjoyable as possible. We know that you have the highest expectations of the vehicles you drive and of the people you trust to help you out. Our teams consist of employees who care. We take the time for on-going training to be certain we’re able to meet your needs with full confidence providing the highest quality and ... read more
Location details
12612 NE 124th Street, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
RecommendedJust purchased a beautiful “new” Audi and had the best experience! Highly professional, zero pressure the entire purchase, wonderful team to work with! Will be referring friends and back for my next car.
Business response:
Thank you so much for this outstanding review, Erica! It truly is our goal to make sure that all our guests get top notch treatment and have an easy car buying experience and we are glad to hear that we hit the mark for you. Thanks again and we hope you have a wonderful day! Cheers, Volkswagen of Kirkland
Brought my car for service. The person that took care of me was excellent. She made sure everything was taken care of. I had questions and requests and she answered everything without rushing anything. Even though their phone is blowing up! Also she promised to only allow the technician to do the items I gave the ok to. This is one of the reasons I stay with Volkswagen. Their customer service is outstanding.
Business response:
Thank you for leaving us such a great review, Alejandra! We always strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. Thank you again for your feedback, and we look forward to seeing you again for future visits to our service center. Cheers, Volkswagen of Kirkland
I was very satisfied with my car's servicing. We just moved from North Carolina and I was concerned about finding a VW Service place that could keep our 2007 Jetta running a while longer (it has 235,000 miles on it). In particular, I want to commend the help of the Service Advisor. I believe his name is Kevin Dean. He was knowledgeable and congenial. He understood well that I simply wanted the car to be checked over after the 4,000 mile cross-country drive. He went above and beyond the call of duty to help me with a re... read more
Business response:
Thank you for the kind words, Jonathan! We put customer experience and satisfaction as our top priority and are thrilled to learn that you had a good experience at our dealership. We look forward to seeing you again soon! Cheers, Volkswagen of Kirkland
Great service department. Roxy & team (Tristan) exceed my expectations.
Business response:
Thank you for the wonderful review, Xavier! We are thrilled to hear that Roxy and Tristan took great care of you and your car. We look forward to seeing you again soon! Cheers, Volkswagen of Kirkland
Courteous, supportive, complete information
Business response:
Thank you so much for your kind words, Susan. We really appreciate you taking the time out to share your experience with us. Cheers, Volkswagen of Kirkland
Great customer service and very competent staff.
Business response:
Thank you for taking the time to leave us feedback, Nison! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. Come back and see us soon!
Just bought a certified pre-owned VW Atlas from this team. They were professional and not overly pushy. Thanks!
Business response:
Thank you Coo! We hope you enjoy your new Atlas! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you. 😊
Very courteous, quick and gets the job done! Exactly what you hope for with a service.
Business response:
Thank you so much for your kind words, Emer. We really appreciate you taking the time out to share your experience with us. Cheers, Volkswagen of Kirkland
Friendly, efficient service. I had a strange issue with my wipers and they listened and it is finally fixed!
Business response:
Thank you so much for your kind words, Camille Ste. We really appreciate you taking the time out to share your experience with us. Cheers, Volkswagen of Kirkland
Frequently asked questions about Volkswagen of Kirkland
How is Volkswagen of Kirkland rated?
Volkswagen of Kirkland has a 4.9 star rating with 1,790 reviews.
When is Volkswagen of Kirkland open?
Volkswagen of Kirkland is closed now. It will open tomorrow at 10:00 a.m.