This profile has been claimed by the business owner or representative.
Wag Hotels - Richardson
- Consumer Services
- Richardson, TX
About this business
Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more
Location details
751 S Central Expy, Richardson, TX, 75080, United States
Get directions
The employees at the Pooch , with a special shout out to Justin did everything I asked to make my dogs stay at the Pooch Hotel a great one. They spent time on the phone listening to all the quirks my dogs have and what they like and don't like. I got pictures of them texted to me during the week I was gone and it made me smile, to see them smile. If your looking for a place that has it all and can do it all , you have come to the right place. Will use them again and again. Thank you all for keeping my angels safe and Happy.
Business response:
Thank you so much for your kind words, Robbin. We really appreciate you taking the time out to share your experience with us. We enjoyed getting to know Venga, Charlie and Camille, they are such great pups! We hope to see them again soon! Cheers, Pooch Hotel
I’m always nervous about leaving my little Tony since he’s very shy and nervous and it takes a lot of patience to bring him out of his shell. Everyone was amazing with him! I truly appreciate the patience they had with him and the time they took to gain his trust!
Business response:
Thank you so much for your kind words, Karen. We really appreciate you taking the time out to share your experience with us. We enjoyed getting to know Tony and we we're so happy he came out of his shell! He is so loving! Cheers, Pooch Hotel
Great experience for us and for Dakota This was our first time away from him and his first time away from us so we were kind of hesitant but overall he’s happy and doesn’t seem any worse for wear We love being able to see him playing with the other dogs and also even when he was just sleeping in his room but people get great care of us thanks again
Business response:
Thank you so much for your kind words, Edward. We really appreciate you taking the time out to share your experience with us. Dakota is the sweetest pup! Cheers, Pooch Hotel
This was my 2 year old rescue dogs’ first board and train. He does not get along with other dogs and the staff worked with him each day, and tried to reduce his anxiety while with the pack.
Business response:
Thank you so much for your kind words, Janet. We really appreciate you taking the time out to share your experience with us. Buddy is such a great pup and we are here for you any time with boarding, daycare or grooming needs! Cheers, Pooch Hotel
We were first time users. From our tour through the facility, to the signing up, the staff were fabulous. The facility looked clean, smelled clean and all the dogs were treated so well as we watched day play.
Business response:
Thank you so much for your kind words, Cheryl. We really appreciate you taking the time out to share your experience with us. Oliver is such a great pup! Cheers, Pooch Hotel
My dog was happy when I picked him up.
Business response:
Thank you Janet, we love when Preston comes to visit!
Pooch Hotel has been wonderful to my dog who is older. They have been very caring and patient! Rita Bonds
Business response:
Thank you so much for your kind words, Rita. We really appreciate you taking the time out to share your experience with us. We love when Baxter comes to visit us! Cheers, Pooch Hotel
Overall the pooch hotel was good. I had to call a few times when I was concerned when my dog wasn’t in the play room on the webcam. Then when the employee followed my dog around and blocked her from playing with other dogs. My dog is very playful and far from aggressive. When she returned home she appeared less playful and did not want to interact with other dogs in our complex.
Business response:
Thank you so much for your input, Jade. We really appreciate you taking the time out to share your experience with us. We want to assure you everything we do is out of love and safety for our pups. We would love to invite you back for daycare or boarding any time and meet with our staff to talk about our play times.
My mini golden doodle has her first haircut st Pooch hotel. I was told I needed to take her someplace who had a sensitive nature. Kendra did a great job and the event did not scare my dog or cause her to be anxious. I am grateful for their gentle and calm way with puppies
Business response:
Thank you so much for your kind words, Karen. We really appreciate you taking the time out to share your experience with us. Sammie Jo did a great job and we hope to see her again soon! Cheers, Pooch Hotel
Frequently asked questions about Wag Hotels - Richardson
How is Wag Hotels - Richardson rated?
Wag Hotels - Richardson has a 4.9 star rating with 937 reviews.
When is Wag Hotels - Richardson open?
Wag Hotels - Richardson is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com