Wag Hotels - Richardson's cover image
Claimed

This profile has been claimed by the business owner or representative.

Wag Hotels - Richardson

4.9

About this business

Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more

Location details

751 S Central Expy, Richardson, TX, 75080, United States

Get directions
4.91,067 reviews
Select a rating
Jeffrey H.'s profile image
Jeffrey H. 
5 years ago

Everything went fine for us and Nina and she seemed to do fine at your location. From the get go, she does not like to be boarded, even just for daycare, and she is always a little resistant to go; we have spoiled her regarding this! When we drop her off she often has her tail between her legs but she does this at home too when we do not bring her with us. The most important thing is that we trust Pooch in Richardson to take very good care of our little Princess! 

Business response:

Thank you for continuing to trust Pooch Hotel with your sweet Nina. We love when she comes to visit, and although we know she can be nervous sometimes, we give her lots of love and attention and she seems to enjoy hanging out with her pup friends! We love Nina! 

Barbara Z.'s profile image
Barbara Z. 
5 years ago

Great experience overall sometimes there’s not a very pleasant smell as soon as you get in but people are pleasant and professional, expensive though. 

Business response:

Thank you so much for your feedback, Barbara. We really appreciate you taking the time out to share your experience with us. We love when Oliver comes to visit, he's so sweet! Cheers, Pooch Hotel 

Alma V.'s profile image
Alma V. 
5 years ago

Excellent service as manefct I’m telling my friend about you!! 😃 

Business response:

Thank you for the review Alma! We loved taking care of sweet Shakyra! 

Kathy P.'s profile image
Kathy P. 
5 years ago

Mozart loves going to Pooch. The staff really loves him and treats him as if he was there own. If there is an issue they contact me immediately and even will take him to my vet if needed. Excellent care for my Mozart. 

Business response:

Thank you for the review Kathy! We love Mozart so much! He's our special boy and its been such a treat to watch him grow with us! 

Kary M.'s profile image
Kary M. 
5 years ago

I never worry about Herschel while he is at the Pooch Hotel. I am confident that he is being well taken care of. 

Business response:

Thank you for the review Kary! We love when Herschel comes to visit. He is such a special pup and brightens our day! Thanks again for trusting Pooch Hotel to take care of sweet Herschel. 

Mark/Barbara S.'s profile image
Mark/Barbara S. 
5 years ago

Easy check in We always bring documents earlier in the week to update Courteous people Our beloved Labradors did not smell like urine as they did after a Pooch Hotel SUNNYVALE CA stay earlier this year Have used Pooch/Richardson many times, very satisfied 

Business response:

Thank you for the review Mark and Barbara! We love taking care of sweet Lucky and Jackson and hope to see them again soon! 

Wendy T.'s profile image
Wendy T. 
5 years ago

The staff seemed very professional with making reservation, at drop off, and at pickup. 

Business response:

Thank you Wendy! We enjoyed taking care of sweet Maisie and hope to see her again soon! 

Connie N.'s profile image
Connie N. 
5 years ago

My boys seem to love the people there and always seem to be “busy” and happy during their play time. They come home exhausted but happy and healthy! 

Business response:

Thank you for the review Connie! We just love when Fritz and Ernst come to visit! They are the sweetest pups and we are so happy you continue to trust Pooch Hotel! 

Sheryl A.'s profile image
Sheryl A. 
5 years ago

Satisfied customer! 

Business response:

Thank you so much for your kind words, Sheryl. We really appreciate you taking the time out to share your experience with us. Cheers, Pooch Hotel 

Frequently asked questions about Wag Hotels - Richardson

How is Wag Hotels - Richardson rated?

Wag Hotels - Richardson has a 4.9 star rating with 1,067 reviews. 

When is Wag Hotels - Richardson open?

Wag Hotels - Richardson is open now. It is open 24/7.