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Wag Hotels - Richardson

4.9
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About this business

Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more

Location details

751 S Central Expy, Richardson, TX, 75080, United States

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4.9931 reviews
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Esther A.'s profile image
Esther A. 
on Birdeye

5 years ago

Great place and the staff is wonderful. 

Business response:

Thank you so much for your kind words, Esther. We really appreciate you taking the time out to share your experience with us. We love when Squirt and Lady come to visit, they are the sweetest! Can't wait to see them again soon! Xoxo, Pooch Team 

Edward H.'s profile image
Edward H. 
on Birdeye

5 years ago

As always, the Pooch Hotel staff made the check-in process quick and easy, which is greatly appreciated since we are often rushing to get to a flight or on the road out of town. They had all of the information beforehand and knew our dog Kody so that we didn't have to explain a lot to them on drop-off. We were asked a few questions about whether his feeding was the same as before and about some services we might want during boarding and that was it. We were there less than 5 minutes. Upon pickup, everything was ready to go a... read more

Business response:

Thank you so much for your kind words, Edward. We really appreciate you taking the time out to share your experience with us. We enjoyed taking care of sweet Kody and we look forward to seeing him again soon! Xoxo, Pooch Team 

Dawn M.'s profile image
Dawn M. 
on Birdeye

5 years ago

Loved watching my babies on the webcam and really loved the fact that they were so TIRED after a fun time at daycare! 

Business response:

Thank you for the review Dawn! We absolutely love Cosmo and Roxy, they've been such a great addition to the Pooch Family. We look forward to seeing them more often! 

Tiana B.'s profile image
Tiana B. 
on Birdeye

5 years ago

They were very understanding and accommodating for my puppy and I. We just needed to take our puppy their for the day but I got a call early in the morning before my arrival to verify that my puppy has not had her rabies shot yet, and she hasn't as she is not old enough for it yet. The person who helped me schedule the appointment said it was fine, but the person who called me in the morning said that she should have it. They made the exception just this once and helped us out a bunch. I am grateful that they took in my p... read more

Business response:

Thank you for the feedback Tiana. We apologize for the misunderstanding. Berkley can definitely come back any time! She was the sweetest pup and we look forward to seeing her again soon! Thank you for trusting Pooch Hotel with your fur-baby! 

Christi E.'s profile image
Christi E. 
on Birdeye

5 years ago

Our dogs were well cared for and content during their stay. While we were away we were able to see them playing via the webcam. We were also called when the staff had a concern about one of our dogs. We also love that our dogs can remain comfortably together during their stay. 

Business response:

Thank you so much for your kind words, Christi. We really appreciate you taking the time out to share your experience with us. We enjoyed spending time with Elliot and Maybelle, they are so sweet! Xoxo, Pooch Team 

Mary S.'s profile image
Mary S. 
on Birdeye

5 years ago

This has been the best fit for my dog . He loves going to stay and doesn’t seemed over the moon to see us when we pick him up..... I think the staff spoils him ! 

Business response:

Thank you Mary! We enjoyed taking care of sweet Luke! 

Erin S.'s profile image
Erin S. 
on Birdeye

5 years ago

Bill seemed fine when we picked him up & actually extremely tired so that’s a good sign that he was kept busy - which made me happy. 

Business response:

Thank you for the review Erin! We loved taking care of Bill and hope to see him again soon! 

Sherri L.'s profile image
Sherri L. 
on Birdeye

5 years ago

Recommend!!’ 

Business response:

Thank you Sherri! We loved meeting Ceili and hope to see her back again soon! 

Dale S.'s profile image
Dale S. 
on Birdeye

5 years ago

AS ALWAYS... we can count on the great folks at the Pooch Hotel! Everything is always handled professionally and with care. Tito and Diego love their visits and we appreciate everyone their taking such great care of them. Thank you! 

Business response:

Thank you Dale! We love Diego and Tito! They are so much fun when they come to visit. Thank you for continuing to trust Pooch Hotel with your babies! 

Frequently asked questions about Wag Hotels - Richardson

How is Wag Hotels - Richardson rated?

Wag Hotels - Richardson has a 4.9 star rating with 931 reviews. 

When is Wag Hotels - Richardson open?

Wag Hotels - Richardson is open now. It is open 24/7. 

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