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Wag Hotels - Richardson
- Consumer Services
- Richardson, TX
About this business
Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more
Location details
751 S Central Expy, Richardson, TX, 75080, United States
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The staff is very helpful and kind. There was a time that I was having a hard time walking and they would come and get Bonnie and bring her back to the car at the end of the day. They take excellent care of her when I board her. I never have to worry about her. What i appreciate the most is that someone is there 24/7. That really gives me peace of mind. I have recommended you to my friends. I love the Pooch Hotel and would never consider going anywhere else. Laura Schneider
Business response:
Thank you for the review Laura! We love Bonnie! Thank you for trusting us with her for so many years. We are always here for you!
The staff here is amazing and they care for my pets as if they’re their own!
Business response:
Thank you Joe! We love Dirk and Amy! They are welcome back any time! ;-)
Great place and the staff is wonderful.
Business response:
Thank you so much for your kind words, Esther. We really appreciate you taking the time out to share your experience with us. We love when Squirt and Lady come to visit, they are the sweetest! Can't wait to see them again soon! Xoxo, Pooch Team
As always, the Pooch Hotel staff made the check-in process quick and easy, which is greatly appreciated since we are often rushing to get to a flight or on the road out of town. They had all of the information beforehand and knew our dog Kody so that we didn't have to explain a lot to them on drop-off. We were asked a few questions about whether his feeding was the same as before and about some services we might want during boarding and that was it. We were there less than 5 minutes. Upon pickup, everything was ready to go a... read more
Business response:
Thank you so much for your kind words, Edward. We really appreciate you taking the time out to share your experience with us. We enjoyed taking care of sweet Kody and we look forward to seeing him again soon! Xoxo, Pooch Team
Loved watching my babies on the webcam and really loved the fact that they were so TIRED after a fun time at daycare!
Business response:
Thank you for the review Dawn! We absolutely love Cosmo and Roxy, they've been such a great addition to the Pooch Family. We look forward to seeing them more often!
They were very understanding and accommodating for my puppy and I. We just needed to take our puppy their for the day but I got a call early in the morning before my arrival to verify that my puppy has not had her rabies shot yet, and she hasn't as she is not old enough for it yet. The person who helped me schedule the appointment said it was fine, but the person who called me in the morning said that she should have it. They made the exception just this once and helped us out a bunch. I am grateful that they took in my p... read more
Business response:
Thank you for the feedback Tiana. We apologize for the misunderstanding. Berkley can definitely come back any time! She was the sweetest pup and we look forward to seeing her again soon! Thank you for trusting Pooch Hotel with your fur-baby!
Our dogs were well cared for and content during their stay. While we were away we were able to see them playing via the webcam. We were also called when the staff had a concern about one of our dogs. We also love that our dogs can remain comfortably together during their stay.
Business response:
Thank you so much for your kind words, Christi. We really appreciate you taking the time out to share your experience with us. We enjoyed spending time with Elliot and Maybelle, they are so sweet! Xoxo, Pooch Team
This has been the best fit for my dog . He loves going to stay and doesn’t seemed over the moon to see us when we pick him up..... I think the staff spoils him !
Business response:
Thank you Mary! We enjoyed taking care of sweet Luke!
Bill seemed fine when we picked him up & actually extremely tired so that’s a good sign that he was kept busy - which made me happy.
Business response:
Thank you for the review Erin! We loved taking care of Bill and hope to see him again soon!
Frequently asked questions about Wag Hotels - Richardson
How is Wag Hotels - Richardson rated?
Wag Hotels - Richardson has a 4.9 star rating with 1,067 reviews.
When is Wag Hotels - Richardson open?
Wag Hotels - Richardson is open now. It is open 24/7.