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Wag Hotels - South Bay Carson

4.6

About this business

Location details

22251 S Wilmington Ave, Carson, CA, 90745, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6945 reviews
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LuLu A.'s profile image
LuLu A. 
rating
2 years ago

I've taken my dog here for boarding twice, and both times I was highly satisfied with their care. The entire staff is friendly and kind. Anytime I am out of town I can trust them to really take care of my dog. 

Business response:

Hello Lulu! Thank you very much for your kind words! We appreciate the positive feedback and are happy to know you have enjoyed our services! We hope to see you and your pup back soon! Tiffany, General Manager 

Teshia O.'s profile image
Teshia O. 
rating
2 years ago

My whole family & I went on vacation & we had to board our 2 babies Niko & Kona. The hotel was awesome!! We got the deluxe suite. It was quite, had a TV & a camera in the suite. Having a TV made our babies feel more like home. The camera was great!! We could check in on our babies any time of day or night! That put us at easy just being able to see them whenever we wanted too, as we have only boarded them 2 times prior. We got pictures from Wag everyday & that staff was just amazing! I could call any time of day to get updat... read more

Business response:

Hello Teshia, We are so glad to know you had a wonderful experience with us! Niko and Kona were a joy in the hotel to care for during their stay! We appreciate you taking the moment to provide us all your thoughts and we truly hope to see them back at the hotel very soon! Tiffany, General Manager 

Ronnie C.'s profile image
Ronnie C. 
rating
2 years ago

First, you need to download the app to make a reservation. You also upload the vaccination records. Next, general questions about your baby(pet). Once you pick a day, the hotel team confirms the reservation. The staff is extremely friendly. Everything is very clean. There's a strong dog smell there. They also do grooming there. Dogs are playing with other dogs during their stay there or are alone if that's what you want. They also send you pictures on the app. You can watch live video on the app, too. 

Business response:

Hello Ronnie, We thank you for offering your positive feedback and thoughts to the community about our services and app! We appreciate you taking the time to share and hope you and your pup come back very soon! Tiffany, General Manager 

D. r.'s profile image
D. r. 
rating
2 years ago

My pup visited for about 7 days during spring break and she loved it. They took excellent care of her. My only recommendation is to make sure you fur baby is up to date on flea treatments. My girl wasn't because she spends the majority of time indoors. I have never seen her with a flea, but she came home with them. We were able to remedy it quickly though. 

Business response:

Hello! Thank you for taking the time to offer us and the community your feedback on your experience! We do highly recommend seeking flea treatments and medications to assist with flea prevention! We also offer a Flea Bath Service to help all our furry friends out if they are in need of some extra help! I am certain we had a wonderful time caring for your pup and hope to see you all back soon! Tiffany, General Manager 

Carolynn K.'s profile image
Carolynn K. 
rating
2 years ago

We've been taking our dogs to Wag for boarding and daycare since 2019, and they always take great care of our dogs. I like how they have cameras setup for All Day Play and their boarding suites, so I never have to worry and can see my dogs 24/7. They also observe our dogs carefully during playtime. Sometimes if my dogs get too anxious or overwhelmed, they take them back to their room and switch to a smaller play group instead. They also send out surveys for feedback pretty often and I noticed that many of the feedback I s... read more

Business response:

Hello Carolynn, Thank you for taking the time to provide us your experience and feedback on our services. We greatly appreciate your thoughts and value your opinion! We are glad to spend time with your pup and hope you all come back very soon! Tiffany, General Manager 

Leana N.'s profile image
Leana N. 
rating
2 years ago

We drive all the way from Orange County to board our dog here when traveling. He leaves happy and enjoys his play time. I also like we can view him on the camera and see how he is enjoying his playtime. The only thing I wish is was a little more economical because it adds up between play times, washes and stay but overall we trust them with our doggie so we do it. 

Business response:

Hello Leana, Thank you so much for offering us your feedback! We value your thoughts and are glad your pup enjoys spending time with us! We hope to see you all soon! Tiffany, General Manager 

Michelle S.'s profile image
Michelle S. 
rating
2 years ago

I had a "Game Night: birthday party for myself, so I decided to take Lucky to the Wag Hotel, and while he was there I decided to have him groomed as well. Since the website was down, I had to go to the facility to make my reservations. Erin, Wag Hotel employee, was simply AMAZING! She started our conversation with an apology concerning the website and handled my request with integrity. Erin's spirit and overall attitude is contagious! She reassures me that Lucky's stay at the Wag Hotel will always be a great one! So w... read more

Business response:

Hello Michelle, We appreciate you taking the time to provide us such a positive review! We value your thoughts and feedback on our services for Lucky and were happy to spend some time with him! We are glad to hear you had a great experience with us and truly hope to see you all come back soon! Tiffany, General Manager 

Joseph R.'s profile image
Joseph R. 
rating
2 years ago

I can't say enough great things about Wag Hotels Carson, they are simply the best! There is a dog daycare/boarding down the street from me and I prefer to drive on the freeway to come take my dog to Wag. The reason being is because they have continued to provide myself and my Frenchie Dunkin Donuts the best service. They are so sweet and kind and make it a point to know every dog that comes in that place. Whether it's daycare, grooming, or boarding they got it cover and we use all three services. The app Wag Hotels uses is g... read more

Business response:

Hello Joseph! We appreciate such positive thoughts and words about our services! The entire team absolutely enjoys seeing and caring for Dunkin Donuts each day he comes in! We value your feedback and thank you for taking the time to share with the community! Tiffany, General Manager 

Melody F.'s profile image
Melody F. 
rating
2 years ago

Because of work, I sometimes had to leave my 1 year old pup, Meeko, at home alone unsupervised and would come back to a mess! I would also be worried at work and try to check up on him when I could with our cameras. I quickly realized this wasn't sustainable and had to find a solution. I thought of Rover or one of those dog sitting/walking apps, but it was quite the hassle and very pricy. Plus, I would have to have strangers in my home. I finally looked into dog daycare at Wag Hotel (Carson) and never looked back. The monthl... read more

Business response:

Hello Melody! We appreciate you taking the time to leave such an amazing review for us! We all absolutely love Meeko and are glad to know we can be of use to you every week! Our teams enjoys capturing moments of our guests while they are in our care and we are happy to hear such positive responses receiving them through our app! Thank you for your feedback and we will see Meeko very soon! Tiffany, General Manager 

Frequently asked questions about Wag Hotels - South Bay Carson

How is Wag Hotels - South Bay Carson rated?

Wag Hotels - South Bay Carson has a 4.6 star rating with 945 reviews. 

When is Wag Hotels - South Bay Carson open?

Wag Hotels - South Bay Carson is open now. It will close at 6:00 p.m.