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Wag Hotels - West Loop

4.9
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About this business

Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more

Location details

1214 W. Monroe Street, Chicago, IL, 60607, United States

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4.9573 reviews
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Kay B.'s profile image
Kay B. 
on Birdeye

a year ago

Max and Coco love coming to daycare. They are so excited when they recognize someone they know at the front desk. Max loves his all day play. The staff is very attentive to our dogs and ,very helpful when I have questions. 

Svetlana Z.'s profile image
Svetlana Z. 
on Birdeye

a year ago

Staff at Pooch hotel in the Loop has been patient , caring and empathetic towards our dog with all his little quirks Thank you 

Harvey Z.'s profile image
Harvey Z. 
on Birdeye

a year ago

Dedicated team! 

Business response:

Thanks for the review Harvey! We appreciate the compliment and hope to continue to deliver a good experience for you next time! Welcome to the Pooch Family. Derek General Manager - Pooch Hotel West Loop 

Crystal and Craig M.'s profile image
Crystal and Craig M. 
on Birdeye

a year ago

Great service and loved the staff 

Business response:

Thank you so much for the review! Thank you for being a part of the Pooch family! Derek - General Manager - Pooch Hotel West Loop 

Rosalia B.'s profile image
Rosalia B. 
on Birdeye

a year ago

I brought my Golden retriever in for grooming. Annette did an incredible job as always. I also brought my other pup in for halloween and they did halloween pics and he enjoyed day care. Best in the city! Lobby looked great with decorations and team was great as always 

Business response:

Thank you so much for the review Rosalia! Thank you for being a part of the Pooch family! Derek - General Manager - Pooch Hotel West Loop 

Venicia Amaya's profile image
Venicia Amaya 
recommend  Recommended
a year ago

Left our dog Bryzzo at Pooch Hotel West Loop for a weekend getaway and I was not disappointed. Derek the manager made sure that my boyfriend and I felt comfortable leaving Bryzzo there. He and the staff called and checked in. If I had any concerns or questions they were all always available to take them. They were very understanding of my anxiety that I had leaving him there, and I can honestly say that I will keep bringing Bryzzo there any time we go out of town. I felt I could trust them and the manager was very personable... read more

Business response:

Hey Venicia, Thank you so much for the kind words! Bryzzo was a great guest and we are so happy to have had him! Please dont be strangers and welcome to the Pooch family! - Derek 

Marissa G.'s profile image
Marissa G. 
on Birdeye

a year ago

My dog loves pooch hotel! They are wonderful with him. 

Sara H.'s profile image
Sara H. 
on Birdeye

a year ago

Always very courteous and helpful staff. My dog has a great time there! 

Michelle C.'s profile image
Michelle C. 
on Birdeye

a year ago

Boarding my dogs is very hard for me but boarding them at the Pooch Hotel eases all of my anxieties in that my boys are well taken care of and pampered in their presidential suite! Having access to web cams to easily peek in on them also helps tremendously! 

Frequently asked questions about Wag Hotels - West Loop

How is Wag Hotels - West Loop rated?

Wag Hotels - West Loop has a 4.9 star rating with 573 reviews. 

When is Wag Hotels - West Loop open?

Wag Hotels - West Loop is open now. It is open 24/7.