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Wag Hotels - West Loop - Chicago, IL

4.9
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About this business

Looking for quality care for your pet during the day? With Los Angeles traffic, it’s hard to get home in time to walk your dog. That’s where we come in! When it comes to dogs, we love to serve! More than just a Hollywood dog boarding facility, Pooch Hotel also offers awesome dog daycare. With multiple spacious play areas, our experienced staff members separate dogs into groups by size and personality to ensure everyone enjoys playtime. We keep the peace and award delicious treats for good behavior. Your pet will also have ac... read more

Location details

1214 W. Monroe Street, Chicago, IL, 60607, United States

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4.9565 reviews
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Elizabeth O.'s profile image
Elizabeth O. 
on Birdeye

4 years ago

Love the pupdates When you go in and your dogs are happy and don’t run back to the door. It’s a good sign. 

Business response:

Thank you so much for your kind words, Elizabeth. We really appreciate you taking the time out to share your experience with us. Cheers, Pooch Hotel 

Nancy D.'s profile image
Nancy D. 
on Birdeye

4 years ago

All the staff is friendly and professional. Our dog was very happy. 

Business response:

Thank you for the kind words! Max was so fun to watch in play :) - Morgan, Manager 

Aylla Lashaway M.'s profile image
Aylla Lashaway M. 
on Birdeye

4 years ago

I love the Pooch club! They take really good care of the dogs and watch the very carefully. It’s been a huge help with an energetic puppy. She has a blast and I love watching her run around 

Business response:

glad to hear this, Aylla! Thanks so much for bringing Luna to board with our West Loop location! We'd love to see here again anytime you travel :) Thanks, Morgan, Manager 

Defmond H.'s profile image
Defmond H. 
on Birdeye

4 years ago

I am happy to bring my dog back again because he seems quieter after a few days of boarding. My dog is a chihuahua & he barks a lot. 

Business response:

Gary loves being here :) Chihuahua's are a bark-y breed but he's a good pup! Hope to see him again soon, Morgan - Manager Pooch Hotel - West Loop 

Andrea E.'s profile image
Andrea E. 
on Birdeye

4 years ago

My pup seems very happy at the pooch hotel Thanks for taking good care of him I’m having trouble accessing the webcams to watch him though 

Business response:

Andrea, Thank you for the review! I'm glad Chance is enjoying his time with us - he's a sweetheart. The email we sent should help for access but we have had some knowledge of issues when clients are overseas. Thanks, Morgan - Manager Pooch Hotel - West Loop 

Dave V.'s profile image
Dave V. 
on Birdeye

4 years ago

Friendly staff who care about dogs. Clean environment, organized and well equipped. Will be my go to place. 

Business response:

Thank you for your review Dave! Harley is a cutie! We look forward to having him board with us soon :) 

Robert R.'s profile image
Robert R. 
on Birdeye

4 years ago

Clean facility, attentive staff kept us informed with email an photo of our dog who looks happy with his stay at the Pooch Hotel. 

Courtney P.'s profile image
Courtney P. 
on Birdeye

4 years ago

Super friendly and accommodating! Hudson has so much fun! Thank you 

Business response:

Thank you so much for your kind words, Courtney. We really appreciate you taking the time out to share your experience with us. Hudson is a great guest and we hope to see him again very soon! Cheers, Pooch Hotel 

Chuck B.'s profile image
Chuck B. 
on Birdeye

4 years ago

These folks were terrific! I had a daycare need come up for the first time that morning. The employees at Pooch Hotel were extremely patient with me while I made sure that my dog had all the proper vaccinations, and held the place for me. My dog seemed very happy when I picked her up, and they didn’t even charge me because typically the first daycare visit is free. We will definitely use them again! 

Business response:

Chuck, thanks so much for this feedback! I shared this with our team to remind them they are awesome! I'm so glad you and Dotty had great experiences with us, and we hope to see you and Dotty back soon. - Liz, GM, & Morgan, Manager 

Frequently asked questions about Wag Hotels - West Loop

How is Wag Hotels - West Loop rated?

Wag Hotels - West Loop has a 4.9 star rating with 565 reviews. 

When is Wag Hotels - West Loop open?

Wag Hotels - West Loop is open now. It is open 24/7. 

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