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Washington Radiology Chevy Chase
- Diagnostic Imaging
- Chevy Chase, MD
About this business
Location details
4445 Willard Ave, 200, Chevy Chase, MD, 20815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The quality of the care was excellent, both doctors and techs. But it was two months from the first scan until I was called with benign results on a biopsy: almost a month's wait between first scan and second one, same for biopsy. Seems to me that it was way too long to make patients put their lives on hold.
The machines for mammogram are not comfortable or designed for women. They should explain that if you get a diagnostic exam then it is not covered by the insurance. The nurses are good but they should have female doctors to do breast exams. It's very uncomfortable to be examined by a male doctor.
The more recent reviews are more negative so perhaps something has changed at WR. My experience was terrible but the treatment of others that I observed was even worse. The "receptionists" never looked up from their screens when patients walked in the door and just pushed a clipboard across the counter. I watched the "receptionists" be impatient and borderline rude in response to an elderly woman who was hard of hearing and asked the "receptionists" to repeat what they had said. Perhaps the "receptionists" are asked to do... read more
My first horrific experience with this place was actually a few years ago. I was referred by my gynecologist for an ultrasound, and the male doctor was cold, curt, and finished our short appointment by throwing open the door while I was still naked/spread eagle on the table. I literally made eye contact with someone passing by in the hallway before the nurse (who had the decency to look a little embarrassed for her asshole colleague) rushed to shut the door behind him. Fast forward a few years, and I'm back at Washingto... read more
The rudest, coldest, most least empathetic place and staff I have ever witnessed. And I've witnessed a lot in the health world. This is a place where mostly women go to deal with injury and illness and the staff -at least on the mammogram side -are awful. Front desk and nurses. Not Only would I avoid this place at all costs, most everyone that works there should find a career we're being a cold rude and dismissive person is a requirement and they get bonuses for making customers feel awful. They would all get promoted. Di... read more
I had an 830 appointment on Saturday morning for an MRI. I called the day before to confirm that they had my doctors order. When I got there they said they had no record of it. Totally wasted trip
Sneaky. My doc recommended a test to be done at WR. A test covered by my insurance. WR didn't bother to get a preauthorization, which is their requirement with my insurance, united hc. However they slipped in a waiver in the prep documents. In effect allowing them to bill me directly after not bothering with their contractual requirements. So don't sign that waiver
Very poor patient service that resulted in a significant delay for my diagnostic test with zero apologies or any attempt to take responsibility for the delay in my care. My doctor referred me here for a time-sensitive diagnostic test. I called to schedule the exam, and received an appointment for the following week. As I am getting ready to go, WRA calls me to state that I was incorrectly scheduled and that they "don't do" the exam I was referred for at the Chevy Chase office, which I was scheduled for. I ask to be resched... read more
I've no complaints about my MRI technician who was professional and kind. However, my doctor's office informed me 3 weeks after the procedure that they hadn't received the MRI results. I have called Washington Radiology in Chevy Chase 3 times. Each time the medical records option went straight to voicemail with a promise for a response within 48 hours. It has been 4 days with no call back and 4 weeks since my procedure. This is irresponsible and cruel. Although I've received mammograms here for over a decade, I've lost... read more
Business response:
Andrea, We apologize for this delay. I want to make sure you have the results you have been waiting for. Will you please send me your contact information to feedback@washingtonradiology.com? In the meantime, I will reach out to the center director and let her know you haven't received them. Thank you.
Frequently asked questions about Washington Radiology Chevy Chase
How is Washington Radiology Chevy Chase rated?
Washington Radiology Chevy Chase has a 3.3 star rating with 267 reviews.
When is Washington Radiology Chevy Chase open?
Washington Radiology Chevy Chase is closed now. It will open on Monday at 7:00 a.m.