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WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
1438 Western Ave, Albany, NY, 12203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 08:00 a.m. to 8:00 p.m. | |
Sun | 08:00 a.m. to 8:00 p.m. |
Earlier this week I developed a nasty ear infection. This was the first time I ever visited an urgent care facility. When I arrived, I was told that there were 12 people before me and there was a wait of 1-2 hours. The facility allowed me to check in and also allowed me to go home telling me that they would call me when I needed to return. THAT ALONE was a gigantic plus. I completed my registration online with my phone, and when my slot was close went back to the facility. I received GREAT care, and ALL of the staff were ama... read more
Business response:
Hi, Kevin. We appreciate your support! Thank you for taking the time to leave us a review!
Must leave a review because this rating is so low. traveled to my elderly mother's place. we needed negative PCR tests for a trip within a short period. we were nervous about results coming back in a timely manner. booked inconvienent times at cvs. Calked for questions and to see if we could adjust times . Rude , condescending rep after being in a hellish loop of a VRM. Called 2x. Very little knowledge or natural ability or effort to be kind. one of the 3 would have been okay these days. i called well now. So h... read more
Business response:
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us!
While the previous reviews that are low seem to be symptomatic of the onslaught from Covid, I came early on Sat and had to return on Sunday and I got taken care of within mins of arrival. No lines. Care was appropriate to my needs and friendly, masked attendants and physicians assistants. All very competent. They suspected I might have been exposed to omicron. Gave me a PCR test. It was supposed to take 3 days for results. They came by SMS text same day by evening. Impressive! Overall a reliable stop for urgent care. ... read more
Business response:
Hi, Kyra. We appreciate your support! Thank you for taking the time to leave us a review!
Every time I tend need to take my son (6) in, they are excellent with him. They are fast and reliable with Covid testing, and great at explaining everything. Wait times are typical of the area and the times. I would suggest going and getting in line early before opening to make sure you can get in if it is a walk in. But otherwise, everyone is trying to do the best they can and they have been great all 3 times I've needed them.
Best nasal swab I've ever had lol. Staff was polite and super easy going. The swab was not so much fun but I did get a drink and a snack while I waited for my results. They also have massaging chairs and TVs in their exam rooms. Pretty sweet setup if you ask me.
Great care done fast! I came in with a bad sinus infection and was brought into the room, scene by the PA, treated, and out the door all in about 25 minutes with NO APPOINTMENT! The staff were super friendly, explained everything they were doing, and got me out in a matter of minutes. They did a very thorough exam and were very kind, even when I called back a few days later. Great experience!
WellNow Urgent Care has a 4.9 star rating with 791 reviews.
WellNow Urgent Care is closed now. It will open at 8:00 a.m.