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Window City
- Doors & Windows Manufacturing
- Woodbridge, ON
About this business
We first opened our doors in 1992 with a small 6000sqft unit, manufacturing vinyl windows. We are a 4th generation company in the window industry. Our company is a privately owned Canadian company, which operate a state-of-the-art windows and doors manufacturing facility totaling 400,000 sq. ft. in Vaughan, Ontario where we produce both our windows and doors. Window City is a window company that has one of the best warranties in the industry plus our dealers offer customer support and service that are unrivaled in the indust... read more
Location details
5690 Steeles Ave W, Woodbridge, ON, L4L 9T4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Excellent service after sale We bought a 20 years old house up in stouffville area. We've chosen Window City to install all the window. Unfortunately one of the window was broken two months later. I called Chris and he said it is not under warranty BUT Chris was so nice that he will order a new one for us ( NO CHARGE )... now I am expecting them to fix it next week. Thank you so much !!! Candy
Repair parts Needed a screen repaired which they did while I waited. They took only a few minutes. Gave me some parts for my window screens at no charge. A pleasurable experience. Laura from Newmarket
Business response:
Hi there, Thank you for your review. We are happy to hear that you are satisfied with the services provided by our service team. If you have any further questions or concerns please feel free to contact us at 905-265-9975 xt 128 or by email at info@windowcity.com. Many thanks, Stephanie
Excellent after sales service. Even after 10 years Chris took car of my needs. Very helpful and good hours of operation. Knew what I was looking for, fast and speedy service, very satisfied and could not ask for more
Great costumer service A guest broke the tilt latch in our rented apartment so we were obligated to replace it ourselves. We went to window city with the broken part and were given the replacement part for free along with installation tips. Aside: the architecure inside window city is really interesting. I wouldn't recommend going there just for it, but it added to the positive experience.
Business response:
Hi there, Thank you for your review. We are happy to hear that you are satisfied with the services provided by our service team. If you have any further questions or concerns please feel free to contact us at 905-265-9975 xt 128 or by email at info@windowcity.com. Many thanks, Stephanie
window parts came to your store looking for window parts Chris and Cathy were so great to me they listen to my problem and went out of there way to help me thanks again
Business response:
Hi there, Thank you for your review. We are happy to hear that you are satisfied with the services provided by our service team. If you have any further questions or concerns please feel free to contact us at 905-265-9975 xt 128 or by email at info@windowcity.com. Many thanks, Stephanie
Service My current contractor who abandoned our project (Robert Comelli) broke our existing WindowCity window which was put in 5 years ago. I contacted WindowCity. The next day I received an email from Chris who had the part. He offered for someone to fix it or for me to pick-up the part which was under $10. He was great
Business response:
Hi there, Thank you for your review. We are happy to hear that you are satisfied with the services provided by our service team. If you have any further questions or concerns please feel free to contact us at 905-265-9975 xt 128 or by email at info@windowcity.com. Many thanks, Stephanie
Patio door front door & windows Window city built and installed an outstanding product that six years later we are delighted by. Our built in blinds are attractive and functional and we simply cannot imagine being without them. Our front door is both attractive and highly secure with a 3 prong lock we still today get complimented We will look to window city to replace our other old windows soon
Replace and Install new windows Professional Team from sales to installation to service and warranty that provided a solution to our worn out dated windows. 11 years later and still appreciating the quality and workmanship. Thanks, Window City Team
Business response:
Hi there, Thank you for your review. We are happy to hear that you are satisfied with the quality and workmanship of your windows. If you have any further questions or concerns please feel free to contact us at 905-265-9975 xt 128 or by email at info@windowcity.com. Many thanks, Stephanie
Thanks for the great customer service I had broken tilt latches on a 10-year-old Window City double hung tilting window. Great customer service from Chris Dadswell, who sent me the replacement (plus a few extras) for nothing but the cost of a stamped, self-addressed envelope. It's working fine now.
Business response:
Hi there, Thank you for your review. We are happy to hear that you are satisfied with the services provided by our service team. If you have any further questions or concerns please feel free to contact us at 905-265-9975 xt 128 or by email at info@windowcity.com. Many thanks, Stephanie
Frequently asked questions about Window City
How is Window City rated?
Window City has a 4.9 star rating with 604 reviews.
When is Window City open?
Window City is closed now. It will open tomorrow at 8:00 a.m.