This profile has been claimed by the business owner or representative.
Zodiac MX8 Elite Suction Cleaner
About this business
Cleans the pool great and didn’t get stuck in our pool with lots of geotmetric edges. Only negative is the cost to purchase. Hope it lasts a long time.
Business response:
Hello Scott, Thank you for your feedback. We noticed that you left a one-star review. Is there anything we can do to help troubleshoot your cleaner? If so, please reply 'yes' to this email and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems
Fittings needed to work with all applications were not with the unit. Track belt keeps getting stuck. Need more auction flow than advertised.
Business response:
Hello Lyle, We are sorry you're experiencing issues with your Zodiac MX8 Elite Suction Cleaner. We will have a technical support representative reach out to you. All the Best, Zodiac Pool Systems
With the help from sales Mgr. at Leslie’s Pool supplies in Newbury Park, California,91320 and a call to the Sales Rep for Max8, I was then to resolve the suction issue. It now works like it was intended.
Business response:
Hello John, We're happy to hear that you received the help you needed and your cleaner is working. In the future, we can also be reached at (800) 822-7933. All the Best, Zodiac Pool Systems
It doesn’t work at all.
Business response:
Hello Deborah, Thank you for your valuable feedback. We're sorry to hear that you're less than satisfied with your MX8 Elite. Customer satisfaction and product quality are top priorities to us at Zodiac Pool Systems and we'd like to learn more about the issues you are experiencing. We will have a technical support representative reach out to you. All the Best, Zodiac Pool Systems
Tends to get clogged up to easily & then stop cleaning my pool.
Business response:
Hello Paul, Thank you for your feedback. We're sorry that your cleaner gets clogged with debris and we'd like to help! We suggest removing the yellow inlet to widen the port on the bottom of the cleaner. If you would want a technical support representative to walk you through the process, reply 'yes' to this email and we will have a representative reach out to you. All the Best, Zodiac Pool Systems
I bought another one after the first one quit moving. I put new gear hubs on for $150 and it still didn't move. Don't ask me why I bought another one.
Business response:
Hello Ben, Thank you for your feedback. We are sorry to hear that you are having issues with your MX8, we want to help! We will have a technical support representative reach out to you. All the Best, Zodiac Pool Systems
Love it. I had to buy the leaf basket attachment. Works great and fun to watch!
Business response:
Hello Pat, Thank you for your feedback. We're happy to hear that you love your new cleaner. Happy Swimming, Zodiac Pool Systems
I actually want to rate it as five stars! It works beautifully and even cleans up the walls of the pool. The corners of my pool are rounded and the Zodiac MX8 elite even cleans the rounded corners. I love it!!! At 70 years old cleaning my pool is hard for me, but with the Zodiac I hardly have to do anything. AWESOME!!!
Business response:
Hello Elaine, Thank you for your kind words. We are happy to hear that you are enjoying your new MX8 Elite. Happy Swimming! Zodiac Pool Systems
It is heavy duty and does a good job. My only complaint is that it gets clogged with leaves easily.
Business response:
Hello Richard, Thank you for your feedback. We're sorry to hear that your cleaner gets clogged so quickly, and we'd like to help! We suggest removing the yellow debris inlet to widen the port on the bottom of the cleaner. We hope this tip helps. Feel free to reach out to us if you require additional assistance; our technical support team can be reached at (800) 822-7933.
Frequently asked questions about Zodiac MX8 Elite Suction Cleaner
How is Zodiac MX8 Elite Suction Cleaner rated?
Zodiac MX8 Elite Suction Cleaner has a 4.7 star rating with 3,307 reviews.
When is Zodiac MX8 Elite Suction Cleaner open?
Zodiac MX8 Elite Suction Cleaner is open now. It will close at 6:00 p.m.