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Zodiac MX8 Elite Suction Cleaner
About this business
Hard to setup water flow from MX8 to filter , to get correct rotations had to set skimmer flow to 100% , not acceptable for main drain flow
Business response:
Hello Don, Thank you for your feedback. Our technical support team is here to help with the flow issue you are experiencing and can be reached at, (800) 822-7933. All the Best, Zodiac Pool Systems
We've had it for 2 days and my husband said you can already tell that the pool looks much cleaner then the Hayward that we had.
If I attached it to my booster pump, it moved well and kicked up the debris on the bottom. If I attached it to suction, it wouldn’t move at all no matter what setting I put it on.
Business response:
Hi Chris, We would like to help you with this issue and get more information. If you would appreciate assistance, please feel free to email feedback@zodiac.com or to call our product support line at (800) 822-7933. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
🐢Excelent Design no prob fast even on low. For an in line filter had to use adaptors, - store sales could-sell connectors and hose links, a convenence for coustomer sales besides Thanks Pinch-a-Penny,:
It has not been good. We have an open pool and leaves do fall into the pool. It takes little to clog the operation of the Zodiac. The suction portion and mechanics of the device are too small to effectively handle anything but very small debris. I spent way too much time cleaning the device so that it stays working. This is not easy as the heavy head needs to be brought out of the water (losing suction), open the head and then manually spinning the paddles to discover the culprit that is the problem. It particularly does not... read more
Business response:
Hi Phil, Thank you for taking the time to comment. We're sorry the MX8 had some performance issues in your pool. If you would appreciate our assistance, we would like to reach out to you. Please reply ‘yes’ to this email and a representative will contact you. Sincerely, Zodiac Pool Systems
The Zodiac MX8 Elite looks nice, but doesn't perform very well operationally. Even the smallest leaf/grass causes the Zodiac to stop working. Yes, you can pull it out of the water and remove the leaf/grass from the sweeps at the bottom, but I've found that I was held hostage to the Zodiac. I wish I would have listened to one of the pool supply workers when he suggested that I look at a different model. I finally pulled the MX8 out of the pool and put the older version of Zodiac back in the pool. Now, I don't work for the... read more
Business response:
Hello Scotty, Thank you for your feedback. We want to learn more about the issues you experienced. If you currently own the MX8 and would appreciate our assistance, reply 'yes' to this email and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems
Bad did not liked it
Business response:
Hello Gisselle, We're sorry that the MX8 did not meet your expectations and we want to help. If you currently own the MX8 and would like help troubleshooting your cleaner, please reply 'yes' to this email and a technical support representative will contact you. All the Best, Zodiac Pool Systems
Zodiac knows how to make things right. My experience has been nothing less than pleasing I appreciate the customer service and I would recommend them to anybody.
Business response:
Hello Michael, Thank you for your feedback. We are happy to hear that you're enjoying your new suction cleaner, but we noticed you left a two-star review. If there is anything we can do to assist you, please reply to this email and a technical support representative will contact you. All the Best, Zodiac Pool Systems
This is just a piece of expensive junk. It worked for me for 5 years and now will simply not move. It is quite susceptible to small debris that routinely get trapped inside and must be removed from the pool each time that it stops. Remarkably temperamental machine and after five years of use completely stopped. Multiple searches for trouble and disassembly proved fruitless. Do not buy this machine, you will be horribly disappointed.
Business response:
Hello Ron, We're sorry that you've experienced issues with your MX8 Elite. Product quality and customer satisfaction are top priorities to us, and nothing less than the perfect pool experience will do. We will have a technical support representative reach out to you. All the Best, Zodiac Pool Systems
Frequently asked questions about Zodiac MX8 Elite Suction Cleaner
How is Zodiac MX8 Elite Suction Cleaner rated?
Zodiac MX8 Elite Suction Cleaner has a 4.7 star rating with 3,307 reviews.
When is Zodiac MX8 Elite Suction Cleaner open?
Zodiac MX8 Elite Suction Cleaner is closed now. It will open at 9:00 a.m.