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Zodiac MX8 Elite Suction Cleaner
About this business
Not recommended for those who have trees with big leaves.
Business response:
Hello Natasha, We're sorry your cleaner is having trouble with larger debris. A quick tip: remove the yellow debris inlet on the bottom of the cleaner to widen the port and allow larger debris to pass through. Please let us know if this helps! If you continue having issues, please contact us directly at feedback@zodiac.com for assistance. All the Best, Zodiac Pool Systems
We have terrible luck with how long these last. The last one was barely a year. That seems too short to justify a $400 price tag.
Business response:
Hello Emily, Thank you for your feedback. Customer satisfaction and product quality are top priorities for us, and nothing less than the perfect pool experience will do. We want to help troubleshoot your MX8 Elite, and we will have a technical support representative reach out to you. All the Best, Zodiac Pool Systems
Does as it says but requires more suction then advertised other then that 2 thumbs up
Business response:
Hello Randy, Thank you for your feedback. Our technical team is here to help troubleshoot the suction issue you're experiencing. If you'd appreciate their assistance, reply 'yes' to this email, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems
The wheels not working
Broke right out of the box. Bad parts then bad internals. When it works it worked great. Had for 2 weeks used one day because of waiting on parts.
Business response:
Hello Richard, Thank you for your feedback. Customer satisfaction and product quality are top priorities for us, and nothing less than the perfect pool experience will do. Please reply to this email if you would appreciate our assistance and we will have a technical support representative reach out to you. All the Best, Zodiac Pool Systems
It's alright, it likes to just spin around in circles and never really covers the whole area of the pool. After 2.5 hours my deep end was still filthy and some areas of the shallow end never got touched
Business response:
Hello Todd, Thank you for your feedback. We want to learn more about the issues you're experiencing, and we want to help. Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems
Excellent product works better than our pool robot did
Business response:
Hello Richard, Thank you for your feedback. We noticed that you left a two-star review, and we would like to help troubleshoot any issues you may be experiencing. Please respond to this email with your contact information, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems
Was to much money and does not really work like advertised.
Business response:
Hello Gus, Customer satisfaction and product quality are top priorities for us, and we want to help! Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems
The hose that was supplied is a disaster. Because it’s a modular hose there are many areas for air to get in the line when under pressure by the suction. Zodiac claims there vacuums to work under low pressure and variable speed pumps... from our experience this is false advertising, this thing needs enormous amounts of pressure to just move across the pool. To climb walls you have to turn off all the suction to the entire pool except the line the vacuum is on leaving you to taking the chance of dead locking your pump.... read more
Business response:
Hello Jonathan, Thank you for your feedback. Customer satisfaction and product quality are top priorities for us, and we want to learn more about your pool setup and the various issues you're experiencing. Please respond to this email with your contact number, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems
Frequently asked questions about Zodiac MX8 Elite Suction Cleaner
How is Zodiac MX8 Elite Suction Cleaner rated?
Zodiac MX8 Elite Suction Cleaner has a 4.7 star rating with 3,307 reviews.
When is Zodiac MX8 Elite Suction Cleaner open?
Zodiac MX8 Elite Suction Cleaner is closed now. It will open at 9:00 a.m.