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21st Mortgage Corporation
- Mortgage Lenders
- Knoxville, TN
About this business
21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN.
Location details
620 Market Street, Knoxville, TN, 37902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very helpful an informative with information I needed for now an for the future or making payments on line an over the phone ????
Miss **** *******Was a great help to me to get tax information for me from my mortgage
O my gosh, Riley is the sweetest most helpful Service Care Representative I have talked to! She offered and stayed on the line with me while I emailed our change of Bank Accounts to make sure I was successful. What a delight she is, I'm not the most tech savvy gal, and she made me so comfortable. She's a gem! Tami
John **** was very helpful with making my payment and making sure they are there to help.
21st Mortgage is such a great mortgage company alone. Although Sara has been observing my account for some time now and always leaves me so surprised with how pleasant, understanding and friendly she is. Amazing customer service!!
I was having an issue with logging in to my account so I called customer care. Rachael was super kind and helped put wonderfully . Great person and amazing assistance.
Anna loved laughing it was a joy to talk to early in the morning that makes a person feel good the rest of the day! Being cheerful and professional you don't see a lot these days! And I loved her Southern Belle accent!!!
Technical Support person Kristina ****** did a great job of soothing my ravaged soul and patiently discussed my issues with me. She was calm, patient and knowledgeable. My problem was solved and I am back to being a six-year happy Customer!
I called the customer service number needing some information and the service rep Rachel *****answered all of my questions and sent the information I needed as we were talking on the phone, resent the information when I didn't receive her email at first and stayed on until I the email came in. She also suggested including an additional supporting document that I know of. Thank you Rachel!
Frequently asked questions about 21st Mortgage Corporation
How is 21st Mortgage Corporation rated?
21st Mortgage Corporation has a 4.9 star rating with 14,820 reviews.
When is 21st Mortgage Corporation open?
21st Mortgage Corporation is closed now. It will open on Monday at 8:00 a.m.