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21st Mortgage Corporation

4.9

About this business

21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN. 

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.913,823 reviews
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PN P's profile image
PN P 
a year ago

Alexis in customer service as well as everyone in customer service I spoke with were very attentive to my issue and were very thoughtful and willing to help me as best as they could! 

Patrice E's profile image
Patrice E 
a year ago

Theresa was very helpful and responded in a timely manner. I appreciate the service she provided! 

Veronica Y's profile image
Veronica Y 
a year ago

Hannah went out of her way to help me resolve my problem and it was a true pleasure working with her. She is a true asset to your company. Thank you. 

Estela A's profile image
Estela A 
a year ago

21st representatives are always friendly and knowledgeable! Except for not offering us a refi, we have enjoyed the experience of you customer support Thank you! 

Ashley C's profile image
Ashley C 
a year ago

Great phone experience with Alexis. Very prompt, listened got documents in a timely manner. Very nice tone, respectful definitely need more of her in the world. Thank you for your great service. 21st is really lucky to have you take care of their customers. 

Tim B's profile image
Tim B 
a year ago

Alexis was great! Very responsive and helpful! I'm very happy with the help I received. 

Melvern S's profile image
Melvern S 
a year ago

Alexis at 21st Century Mortgage was very knowledgeable about the process. I thoroughly enjoyed speaking with her about process. Yes I give her ten stars 

Christina C's profile image
Christina C 
a year ago

Alexis was very efficient, helpful and professional. I was extremely happy with the customer service call I made today. Thank you! 

Lisa D's profile image
Lisa D 
a year ago

Hanna *********was very helpful and got our Leon release out immediately! She was very easy to talk to. Very knowledgeable about my needs she is a great asset to 21st mortgage. Thank you Lisa **** 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 4.9 star rating with 13,823 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is open now. It will close at 9:00 p.m.