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21st Mortgage Corporation

5.0

About this business

21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN. 

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
5.015,713 reviews
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Jessica C's profile image
Jessica C 
11 months ago

Yates was Friendly and understanding and a great person to speak with 

Hugo C's profile image
Hugo C 
11 months ago

Ms.***** did a superb job. Easy to talk to. Handled problem quickly and results were quick. Continue your personable attitude making the customer feel comfortable and at ease. Thank you again Hugo ***** 

Roger L's profile image
Roger L 
a year ago

Anna ***** was very helpful and courteous and completed the task smoothly 

Andy R's profile image
Andy R 
a year ago

Hannah H........, a customer service representative is the best, she helped me out several times when I was in a bind. Always courteous and fast to respond. She is a bright shining star @ 21st Mortgage. Appreciate Hannah! 

Douglas P's profile image
Douglas P 
a year ago

Delana was very helpful and quick and of course polite. She sent me what I needed right away. 

Donna P's profile image
Donna P 
a year ago

Anna *****was very helpfpul in resolving issues ! She was kind and was genuinely interested in my issues and was able to clarify and fix the issues. Thank you Anna!!! 

Joe W's profile image
Joe W 
a year ago

I contacted Customer Service and had a conversation with a very polite lady who then forwarded my call to Delana G. i was in need of a document and within a matter of minutes, I received the document. I have always been treated well with 21st Mortgage Company. 

Steve W's profile image
Steve W 
a year ago

They are a 5 star company and I have never met a bad employee there. Alexis in Customer Service goes beyond! She was very sweet and answered questions and was very helpful and polite. Every person ever encountered there and always been professional, knowledgeable and definitely helpful! My brothers first house and they made everything an easy experience and always have great customer service! After hearing horror stories from people purchasing homes it always seemed like it was going to be a headache but with 21st it was alm... read more

Joy G's profile image
Joy G 
a year ago

Taylor ****Taylor ****was very helpful and resolved my issues very easily, He's a exceptional representative of the company. 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 5 star rating with 15,713 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is open now. It will close at 8:00 p.m. Â