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21st Mortgage Corporation

4.9

About this business

21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN. 

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.913,823 reviews
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Glenda L's profile image
Glenda L 
a year ago

21st Mortgage is awesome, I have had a year of struggling and Rick Martineau has helped me get on track with my Mortgage, he has went above and beyond to help me find a budget that was easier on me, I appreciate him, his team and the company so much for making my life a little easier! 

Business response:

Hi, Glenda. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation 

Joseph M's profile image
Joseph M 
a year ago

Naomi was great very professional and great follow Through and got my information out quickly 

Business response:

Hi, Joseph. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation 

Jaime Q's profile image
Jaime Q 
a year ago

Jojo at 21st Mortgage is wonderful to work with! She is always nice and helpful. I appreciate her attitude and the fact that she isn't rude like a lot of customer service people are. Thank you for all you do, Jojo!! 

Stephanie P's profile image
Stephanie P 
a year ago

21st Mortgage has been a good company to work with. Many companies don't want to lend money for used trailers. Nathan **** was our Customer Service person and was a pleasure to work with. I admire that if he did not know an answer to a question he would find out and get back to me. I feel that he was super honest to work with. 

Business response:

Hi, Stephanie. We are pleased to hear that you had a great experience! Thanks for taking the time to share with us. Thanks, 21st Mortgage Corporation 

Andy C's profile image
Andy C 
a year ago

Nashua was prompt, friendly, helpful, and recommended a good solution. 

Business response:

Thanks for a great review, Andy! Take care, 21st Mortgage Corporation 

Michael N's profile image
Michael N 
a year ago

21st Mortgage has been servicing my mortgage for many years, During this past 12 months my Acct. Mgr., Sean Metz went 'over & beyond' recommending an avenue that worked to assist and bridge payments during financial hardship. Highly recommend 21st and the team efforts over the years! Michael N. 

Business response:

Thank you so much for your kind words, Michael. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation 

Corinne L's profile image
Corinne L 
a year ago

We needed a lien release really quickly and called 21st Mortgage company. We spoke with Hannah Hernandez, who understood our dilemma and was able to get the lien release emailed to us within a couple hours. We are so grateful to Hannah for her help and how quickly she took care of us. She was very knowledgeable and very polite, easy to work with. THANK YOU Hannah for all of your help!! 

Melissa J's profile image
Melissa J 
a year ago

Brandon and ******* have really gone out of their way to work with me throughout this very difficult year. I can't say enough about how good they have been to me this year. I highly recommend 21st Mortgage for any of your mortgage needs. 

Business response:

Hi, Melissa. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation 

Tara A's profile image
Tara A 
a year ago

I financed my home with 21st Mortgage in 2007...and with much joy I paid it off last year! Over the years 21st has been a great company to work with when paying my mortgage and any other things I need to take care of like insurance claims, pay off etc. I do recall a time when I called in to make my mortgage payment and I was greeting by a friendly receptionist named Jasmine. I gave her my information and she mentioned that her hometown wasn't far from the city in which I mentioned. We shared how small our town was and how yo... read more

Business response:

Hi, Tara. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 4.9 star rating with 13,823 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is open now. It will close at 9:00 p.m.