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21st Mortgage Corporation

4.9

About this business

21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN. 

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.913,346 reviews
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James S's profile image
James S 
a year ago

She was very very nice to talk to and was very fast on taking care of business. 

Business response:

Thanks for a great review, James! Take care, 21st Mortgage Corporation 

Adrian B's profile image
Adrian B 
a year ago

I've been with 21st Mortgage for several years and I've had my fair share of hard knocks lately. In dealing with Carson, he has been open, honest and just amazing to work with. He's also fair and realizes that we humans go through difficult times once in awhile. He's amazing and I am very grateful to have 21st Mortgage to work with! Thanks 21st! 

Business response:

Thank you so much for your kind words, Adrian. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation 

Malibby M's profile image
Malibby M 
a year ago

Jill was very helpful and understanding. She made setting up payments very easy. They are always willing to help no matter the need! 

Business response:

Hi, Malibby. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation 

Ronnie L's profile image
Ronnie L 
a year ago

Whitney Sawyer is very sweet & knows how to do customer service. She helped me with an issue that the last person I spoke with handled terribly. I believe the guys name is Ryan. I tried explaining to him that my concerns were not personally towards him but he insisted on trying to argue with me. Whitney spoke with me & she was not rude or anything & that was very refreshing. When working with people you must remember that you have no idea what someone is going through so being rude makes things worse. I'm glad Whitney helped... read more

Business response:

Hi, Veronica. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation 

Amanda C's profile image
Amanda C 
a year ago

Gracie March is amazing! The company, and her especially, have helped us through a few rough spots and have been gracious about doing so. They are much appreciated by my fiance and I. They are very helpful and knowledgeable. A great company and wonderful employees! Thanks Gracie!! 

Business response:

Thanks for a great review, Amanda! Take care, 21st Mortgage Corporation 

Felicia B's profile image
Felicia B 
a year ago

Jill was fantastic! I can always count on 21st and their employees to accommodate my needs! 

Business response:

Hi, Felicia. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation 

Tamala N's profile image
Tamala N 
a year ago

Very helpful and professional. Gave all information I needed very quickly. 

Business response:

Thanks for a great review, Tamala! Take care, 21st Mortgage Corporation 

Steven W's profile image
Steven W 
a year ago

Great customer service. Jill is an employee to set standards by Very professional and courteous 

Business response:

Thank you so much for your kind words, Steven. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation 

Nhuan M's profile image
Nhuan M 
a year ago

Kameron Edwards has been such a blessing and a pleasure to work with. Kameron had been patient,always answers our questions and will try to work/ accommodate us if possible. He has been a true blessing!! Thank you to Kameron Edwards and 21 st Mortgage for being a great company. 

Business response:

Thanks for a great review, Nhuan! Take care, 21st Mortgage Corporation 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 4.9 star rating with 13,346 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is closed now. It will open tomorrow at 8:00 a.m.