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21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN.
620 Market Street, Knoxville, TN, 37902, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Delena G went above and beyond today. She sent me the info I needed in less than 5 minutes.
PERCY ** ********was the ultimate in professionalism! Customer service skills were fantastic, issue handled swiftly and correctly. definately hope to get her again on my next call. 21st hired a rock star!
Spoke with David, he done a great job getting the information I needed. Thank you for the awesome job David and 21st .
Chloe is awesome. I reached out to her to answer a few questions and assist me with navigating a few things on the web site. She was more than accommodating. Thank you Chloe!
I spoke with Kayleigh about a document that I needed for my tax return. She emailed it to me while we were talking. She also answered some other questions for me. She was vey knowledgeable and also very kind.
I've called your office a few times this month. unfortunately the documents I requested for tax purposes were incorrect. My husband and I can not claim the interest on our loan, because we are both retired with non-taxable Income. Today I called and spoke to Brent *******, he was very professional, I explained that our daughter needs to claim the interest. He didn't want to assume anything and give me incorrect information. He put me on hold to speak to a manager, to make sure he had the correct answer's regarding my questio... read more
I called and spoke to the representative David Taylor, he quickly responded to my questions. Thanks for great customer service. L. Malone
Contacted customer service for tax related documents. Spoke with Kayleigh. She emailed everything I needed quickly!
<p>Jusus *******…. Exelente servicio muy amable y paciente , me atendió muy bien me explicó bien para yo poder hacer mis pagos mejor…</p> <p></p> <p>Jesus *******.... Excellent service, very friendly and patient, he treated me very well, he explained me well so I could make my payments better...</p>
21st Mortgage Corporation has a 4.9 star rating with 13,826 reviews.
21st Mortgage Corporation is closed now. It will open on Monday at 8:00 a.m.