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21st Mortgage Corporation

4.9

About this business

21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN. 

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.913,826 reviews
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David M's profile image
David M 
a year ago

Delena G went above and beyond today. She sent me the info I needed in less than 5 minutes. 

Percy R's profile image
Percy R 
a year ago

PERCY ** ********was the ultimate in professionalism! Customer service skills were fantastic, issue handled swiftly and correctly. definately hope to get her again on my next call. 21st hired a rock star! 

Charlie S's profile image
Charlie S 
a year ago

Spoke with David, he done a great job getting the information I needed. Thank you for the awesome job David and 21st . 

VICTORIA K's profile image
VICTORIA K 
a year ago

Chloe is awesome. I reached out to her to answer a few questions and assist me with navigating a few things on the web site. She was more than accommodating. Thank you Chloe! 

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Linda D 
a year ago

I spoke with Kayleigh about a document that I needed for my tax return. She emailed it to me while we were talking. She also answered some other questions for me. She was vey knowledgeable and also very kind. 

Cecilia A.'s profile image
Cecilia A. 
a year ago

I've called your office a few times this month. unfortunately the documents I requested for tax purposes were incorrect. My husband and I can not claim the interest on our loan, because we are both retired with non-taxable Income. Today I called and spoke to Brent *******, he was very professional, I explained that our daughter needs to claim the interest. He didn't want to assume anything and give me incorrect information. He put me on hold to speak to a manager, to make sure he had the correct answer's regarding my questio... read more

Larryette M's profile image
Larryette M 
a year ago

I called and spoke to the representative David Taylor, he quickly responded to my questions. Thanks for great customer service. L. Malone 

Ronald P's profile image
Ronald P 
a year ago

Contacted customer service for tax related documents. Spoke with Kayleigh. She emailed everything I needed quickly! 

Hugo M's profile image
Hugo M 
a year ago

<p>Jusus *******…. Exelente servicio muy amable y paciente , me atendió muy bien me explicó bien para yo poder hacer mis pagos mejor…</p> <p></p> <p>Jesus *******.... Excellent service, very friendly and patient, he treated me very well, he explained me well so I could make my payments better...</p> 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 4.9 star rating with 13,826 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is closed now. It will open on Monday at 8:00 a.m.