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21st Mortgage Corporation

4.9

About this business

21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN. 

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.913,346 reviews
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Michael N's profile image
Michael N 
a year ago

21st Mortgage has been servicing my mortgage for many years, During this past 12 months my Acct. Mgr., Sean Metz went 'over & beyond' recommending an avenue that worked to assist and bridge payments during financial hardship. Highly recommend 21st and the team efforts over the years! Michael N. 

Business response:

Thank you so much for your kind words, Michael. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation 

Corinne L's profile image
Corinne L 
a year ago

We needed a lien release really quickly and called 21st Mortgage company. We spoke with Hannah Hernandez, who understood our dilemma and was able to get the lien release emailed to us within a couple hours. We are so grateful to Hannah for her help and how quickly she took care of us. She was very knowledgeable and very polite, easy to work with. THANK YOU Hannah for all of your help!! 

Melissa J's profile image
Melissa J 
a year ago

Brandon and ******* have really gone out of their way to work with me throughout this very difficult year. I can't say enough about how good they have been to me this year. I highly recommend 21st Mortgage for any of your mortgage needs. 

Business response:

Hi, Melissa. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation 

Tara A's profile image
Tara A 
a year ago

I financed my home with 21st Mortgage in 2007...and with much joy I paid it off last year! Over the years 21st has been a great company to work with when paying my mortgage and any other things I need to take care of like insurance claims, pay off etc. I do recall a time when I called in to make my mortgage payment and I was greeting by a friendly receptionist named Jasmine. I gave her my information and she mentioned that her hometown wasn't far from the city in which I mentioned. We shared how small our town was and how yo... read more

Business response:

Hi, Tara. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation 

Sandra T's profile image
Sandra T 
a year ago

it's nice to have a great customer experience Hayden. Cardwell 

Business response:

Thanks for a great review, Sandra! Take care, 21st Mortgage Corporation 

Logan F's profile image
Logan F 
a year ago

Abby is amazing she is very nice kind and courteous. Her professionalism is outstanding The 21st team are great 

Business response:

Hi, Logan. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation 

Guy J's profile image
Guy J 
a year ago

Kobe E was great and super helpful, as all of 21st is. Thank you guys. 

Business response:

Thanks for a great review, Guy! Take care, 21st Mortgage Corporation 

Alicia R's profile image
Alicia R 
a year ago

Nathan **** is by far the best! He is very professional but understanding. 

Business response:

Hi, Alicia. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation 

Charolette H's profile image
Charolette H 
a year ago

I have been doing business with 21st mortgage for over 15 years. Never a problem with this business if I called for any reason, questions or get information, I got an answer that was satisfactory and information that was very helpful. I recommend 21 st mortgage for any mortgage need you may have. Charolette H 

Business response:

Thanks for a great review, Charolette! Take care, 21st Mortgage Corporation 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 4.9 star rating with 13,346 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is closed now. It will open tomorrow at 8:00 a.m.