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21st Mortgage Corporation

4.9

About this business

21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN. 

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.913,823 reviews
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Alex S's profile image
Alex S 
a year ago

I worked with numerous agents and I have to say Jake ***** blew me away with his professionalism and relatability. He helped me at every turn and explained everything in such a helpful manner. 10/10 give this man a raise! 

Angela R's profile image
Angela R 
a year ago

Matt was very professional, even after I confused him. LOL He was very nice and is an asset to your company. Thank you, Matt! 

Reggie F's profile image
Reggie F 
a year ago

David called about my load recently being acquired by them, He was extremely help with providing me details and getting my online account setup. 

ISABEL C's profile image
ISABEL C 
a year ago

Hi, I spoke with RAMZEY, He was very helpful and professional. 

Frances O.'s profile image
Frances O. 
a year ago

Timothy J****** is an Outstanding Team Leader. Timothy truly helped my husband and myself. We had always been paying our mortgage by the 1st of each month. But in January 2023 we fell into a Hardship and we were unable to pay our mortgage. He helped us. 

Darlene N's profile image
Darlene N 
a year ago

I bought my mobile home in 2014 through 21st. Mortgage and over the years I’ve had contact with quite a few employees there and Megan ****** is by far the best one yet. She has always been very helpful and courteous to me 

Tamika W's profile image
Tamika W 
a year ago

Megan ******has been great, she responds to emails in a timely manner. And make sure information is sent to the correct department. I was even help with problems I had from the manufacture of my home who I wish I never did business with (scotBilt homes) worst decision ever. But I thank 21st for all of there support with getting issues resolved. 

Pam K's profile image
Pam K 
a year ago

Good Afternoon; My name is Pam ***** and I just had the most wonderful help and conversation with Chase Cerny. I called because I thought I had forgot to push the send button and make my payment. I always make it for the 1st of the month, but as I was going through my bank account I didn't see where it had cleared, so feeling very upset that we were late on our payment, which we NEVER do, I called to make it and was connected with Chase. Chase reaffirmed that I wasn't late and everything was fine. Chase also answered a coupl... read more

Chrystal B's profile image
Chrystal B 
a year ago

This is for Kaity Cornwall and her direct supervisor Breanna. I have struggled with being spoken to like a human and getting this company to understand that people go through hardships and need help. All through covid we were never given any assistance and still are denied. Thankfully, I now deal directly with Kaity and Breanna and they are a breath of fresh air. They are very matter of fact but there is never condescension in their tone. If 21st had more employees like them maybe we wouldn't be searching so hard to refinanc... read more

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 4.9 star rating with 13,823 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is open now. It will close at 9:00 p.m.