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21st Mortgage Corporation

4.6

About this business

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.618,880 reviews
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Brandie F's profile image
Brandie F 
3 years ago

The first person I talk to was not helpful but the second person I talk to was so sweet and very helpful she gave me just what I needed. Everyone needs to take lessons from her on customer service. I the 21st needs to reward her for such a good job. So she knows she is appreciated. 

Business response:

Thanks for a great review, Brandie! Take care, 21st Mortgage Corporation 

Melisa S's profile image
Melisa S 
3 years ago

I used this company to mortgage my mobile home and I am very pleased. When I would fall behind, they worked with me and I appreciate that. I also must say I had a very pleasant experience with customer service today. I needed an email copy of my title and I needed it quickly due to an emergency situation. I spoke to a representative by the name of Keelin Smith and she was awesome. I explained to her my situation and she was able to send my title right away instead of the mutual wait time. I am so appreciative of her help. Al... read more

Business response:

Thank you so much for your kind words, Melisa. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation 

Virginia S's profile image
Virginia S 
3 years ago

I spoke with Hannah H. I called to request a certificate of title. Within minutes I had what I needed! I forwarded the email to the people involved in the transaction and they were pleased with the prompt response as well. Good job Hannah! 

Business response:

Hi, Virginia. We are pleased to hear that you had a great experience! Thanks for taking the time to share with us. Thanks, 21st Mortgage Corporation 

Michael F's profile image
Michael F 
5 years ago

Awesome thanks to Elise ********** the best broker ever, if you're in need of a new home try 21st mortgage first and ask for Elise ********** 

Adam H's profile image
Adam H 
5 years ago

Jamal is always a great help with anything I need always great service ð??. From your customer Adam H. 

Tina S's profile image
Tina S 
5 years ago

Today I had the pleasure of speaking with Andy to make my payment. I have had the pleasure of working with 21 st Mortgage. Everyone is so helpful and would recommend them highly 

Termaine F's profile image
Termaine F 
5 years ago

Great company with lots of great staff to help make the entire process a breeze. 

Chris H's profile image
Chris H 
5 years ago

Andy and the team were good as I have come to expect from them....good job, 21st 

Maria G's profile image
Maria G 
5 years ago

Shavonna was nice, professional and courteous. I never have to wait on hold long and she quickly resolves any issues I may have. 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 4.6 star rating with 18,880 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is closed now. It will open tomorrow at 8:00 a.m.