21st Mortgage Corporation

MaryAnn D. 

on BBB

7 years ago

I am in the process of buying a home and wanted to make sure all my ducks are in a row before it goes to the Mortgage Company. 21st Mortgage has been amazing! I spoke with Adam M. and Wes C. both. I explained to them certain things about my credit and they both were excellent telling me what was required of me and what they require on down payments and other qualifying factors. They didn't do any kind of credit counseling but were able to completely explain their requirements in the process. Neither one of them rushed me or ... read more

Heather C. 

on BBB

7 years ago

This is my second mortgage with 21st Mortgage. I have never had a problem with either mortgages. I am halfway paid off with my second mortgage. If you get behind all you have to do is call and they will work with you. Everyone we talked to was always extremely nice. I would recommend them for a mobile home mortgage. 

Robin B. 

on BBB

8 years ago

I am very impressed with Adam M. who worked very hard to help my Mother and I get our Loan. They have been very easy to work with and I have nothing but positive to say about 21st Mortgage. They are an Awesome team and have helped me along the way on any questions or issues that I had. Especially since this is our first Mortgage. I would refer this company to any of my friends, family or neighbors. 

Joan P. 

on BBB

8 years ago

I have nothing but good things to say about this company. They were always there, for me, when I had to request that they hold a month's payment, due to deaths in my family, and I had to travel, to attend funerals. They were kind, considerate, and very understanding about the whole process. I appreciate their manner of answering any questions I may have. My home is paid off, now, but I would definitely go back to 21st if I needed them. 

Robert S 

on BBB

2 weeks ago

Demanding back mortgage payment even after keeping them updated to situation. Refusing to allow any payments toward getting caught up Rude individuals in the company says stuff like sell your stuff, get the money ey from you family, tap out all your resources. But when offered a way to start getting caught up, which we ain't 90 or 120 behind. Employee went ballistic 

Troy M 

on BBB

2 weeks ago

I am a customer if 21st Mortgage. I was 2 payments late and called to provide information that I was receiving funds to bring the account current. Instead I was belittle, laughed at, and yelled at. My wife hadn't worked for three months without pay. You don't know what people go through and instead of offering a helping hand this is how we were treated. As a collection supervisor myself, I found the very disturbing. My wife lost her sister to a brutal murder and do not need the type of treatment. Understanding get you better... read more

Cerissa M 

on BBB

4 weeks ago

I had my house repossessed on December 5, 2025, after I made a payment I thought I was good.but I wasn't. Got an emergency call at with the police and the movers in my yard. I didn't have time to get anything, they came and put my stuff in the yard. Whoever the movers were left my mess bricks,pipes everywhere. They didn't mix my fence and they spilt my utility pole. I called 21st Mortgage to report the damage done to my property and basically he said that it was his word against mine. Out of a house and money. One of worst f... read more

Daniel H. 

on BBB

4 weeks ago

They started my mortgage with a 10% predatory lending rate, but I was trying to finish my divorce and had to move (I did have a choice), since then their supervisors are constantly rude and harassing in their aggressive collection communications; there are STILL legal description problems that they are too incompetent to address; and I was told at my closing that they would consider refinancing at a lower rate after a year; but all they know how to do is to aggressively be collectors, and do NOTHING constructive to negotiate... read more

Cheryl B 

on BBB

a month ago

Worst mortgage company to deal with. If you try to pay off your loan, it confuses them and it takes over a week to get the right pay off and this is a mortgage company. Very dissatisfied with the service from this company. If you can, avoid this mortgage company.