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21st Mortgage Corporation

4.6

About this business

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.618,880 reviews
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Steven W's profile image
Steven W 
3 years ago

Great customer service. Jill is an employee to set standards by Very professional and courteous 

Business response:

Thank you so much for your kind words, Steven. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation 

Nhuan M's profile image
Nhuan M 
3 years ago

Kameron Edwards has been such a blessing and a pleasure to work with. Kameron had been patient,always answers our questions and will try to work/ accommodate us if possible. He has been a true blessing!! Thank you to Kameron Edwards and 21 st Mortgage for being a great company. 

Business response:

Thanks for a great review, Nhuan! Take care, 21st Mortgage Corporation 

Jeanna W's profile image
Jeanna W 
3 years ago

Ranzey is the most caring, kind person excellent customer service! So kind so soft spoken working with me being in the hospital with my payments. Very very kind person. Every company should have a Ranzey! Thank you 21 mortgage for having such a caring customer service person 

Business response:

Thank you so much for your kind words, Jeanna. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation 

Richard S's profile image
Richard S 
3 years ago

David T., was quick, and responded to my questions. His assistance was greatly appreciated. Thanks! 

Business response:

Thanks for a great review, Richard! Take care, 21st Mortgage Corporation 

George T's profile image
George T 
3 years ago

Alex Lowe was able to help me out in multiple ways tonight. Much thanks to him!! 

Business response:

Hi, George. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation 

Karen H's profile image
Karen H 
3 years ago

I have been absolutely thrilled with the customer service that I have received from this company. The last issue that I had Anthony Jackson was more than happy to take care of any problems. They have been absolutely helpful courteous and professional. I cannot think of doing business with anyone else. And I highly recommend them 

Business response:

Thanks for a great review, Karen! Take care, 21st Mortgage Corporation 

Marlena E's profile image
Marlena E 
3 years ago

Jacob N is an absolute God-send. He is always so patient and kind each and every time that we speak. He is very professional and will work with in any way that he can. 

Business response:

Thanks for a great review, Marlena! Take care, 21st Mortgage Corporation 

Becky M's profile image
Becky M 
3 years ago

My first few account reps were very aggressive, rude and left me feeling horrible. But Since Emily Calhoun has become my account rep, it has renewed my faith in people and in my mortgage company. Just a bit of kindness and understanding goes a long way. She is helpful and never makes you feel like a horrible person for bad things happening. Her supervisor Briana is just as awesome. They really listened and helped me when I was in a jam. 

Business response:

Hi, Becky. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation 

Nettie M's profile image
Nettie M 
3 years ago

Kayla and Zach have been so helpful at 21st if you need a home they are the ones to go to they have been so helpful and friendly they have worked with me when I have gotten in a bind and never rude these two people right here are my go Kayla and Zack Thank yall so much for also being on top of things and helping me out yall are Amazing 

Business response:

Thanks for a great review, Nettie! Take care, 21st Mortgage Corporation 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 4.6 star rating with 18,880 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is closed now. It will open tomorrow at 8:00 a.m.