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21st Mortgage Corporation
- Mortgage Lenders
- Knoxville, TN
About this business
21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN.
Location details
620 Market Street, Knoxville, TN, 37902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Keelin was very Proffesional, Friendly, and helpful, when I spoke to Her about confirming My Mortgage Payments are set up to be Auto-Paid, monthly, with My Checking Account. She looked up the Info. on My Account, and was able to confirm this. I informed Her I was concerned, when I received a Mortgage Payment Booklet, for mailing in My Payments. I, also, received a Letter confirming Auto-Payments. Thank You, Keelin, for answering My questions, and, allowing Me to address My concerns! Have a great week! Richelle G.
Business response:
Thank you so much for your kind words, Richelle. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation
Customer Service rep, Tyler Kohn, provided very prompt, professional, and detailed assistance with for my inquiry.
Business response:
Thanks for a great review, Elizabeth! Take care, 21st Mortgage Corporation
Hannah H.was superb! I needed a copy of my XXXX XXXX form for my CPA. She sent a copy to me within minutes! She was extremely profession and friendly during our telephone conversation!
Business response:
Thank you so much for your kind words, Ronece. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation
The first person I talk to was not helpful but the second person I talk to was so sweet and very helpful she gave me just what I needed. Everyone needs to take lessons from her on customer service. I the 21st needs to reward her for such a good job. So she knows she is appreciated.
Business response:
Thanks for a great review, Brandie! Take care, 21st Mortgage Corporation
I used this company to mortgage my mobile home and I am very pleased. When I would fall behind, they worked with me and I appreciate that. I also must say I had a very pleasant experience with customer service today. I needed an email copy of my title and I needed it quickly due to an emergency situation. I spoke to a representative by the name of Keelin Smith and she was awesome. I explained to her my situation and she was able to send my title right away instead of the mutual wait time. I am so appreciative of her help. Al... read more
Business response:
Thank you so much for your kind words, Melisa. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation
I spoke with Hannah H. I called to request a certificate of title. Within minutes I had what I needed! I forwarded the email to the people involved in the transaction and they were pleased with the prompt response as well. Good job Hannah!
Business response:
Hi, Virginia. We are pleased to hear that you had a great experience! Thanks for taking the time to share with us. Thanks, 21st Mortgage Corporation
Awesome thanks to Elise ********** the best broker ever, if you're in need of a new home try 21st mortgage first and ask for Elise **********
Jamal is always a great help with anything I need always great service ð??. From your customer Adam H.
Today I had the pleasure of speaking with Andy to make my payment. I have had the pleasure of working with 21 st Mortgage. Everyone is so helpful and would recommend them highly
Frequently asked questions about 21st Mortgage Corporation
How is 21st Mortgage Corporation rated?
21st Mortgage Corporation has a 4.9 star rating with 13,827 reviews.
When is 21st Mortgage Corporation open?
21st Mortgage Corporation is closed now. It will open tomorrow at 8:00 a.m.