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21st Mortgage Corporation

4.9

About this business

21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN. 

Location details

620 Market Street, Knoxville, TN, 37902, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.913,824 reviews
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Sandra T's profile image
Sandra T 
a year ago

it's nice to have a great customer experience Hayden. Cardwell 

Business response:

Thanks for a great review, Sandra! Take care, 21st Mortgage Corporation 

Logan F's profile image
Logan F 
a year ago

Abby is amazing she is very nice kind and courteous. Her professionalism is outstanding The 21st team are great 

Business response:

Hi, Logan. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation 

Guy J's profile image
Guy J 
a year ago

Kobe E was great and super helpful, as all of 21st is. Thank you guys. 

Business response:

Thanks for a great review, Guy! Take care, 21st Mortgage Corporation 

Alicia R's profile image
Alicia R 
a year ago

Nathan **** is by far the best! He is very professional but understanding. 

Business response:

Hi, Alicia. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation 

Charolette H's profile image
Charolette H 
a year ago

I have been doing business with 21st mortgage for over 15 years. Never a problem with this business if I called for any reason, questions or get information, I got an answer that was satisfactory and information that was very helpful. I recommend 21 st mortgage for any mortgage need you may have. Charolette H 

Business response:

Thanks for a great review, Charolette! Take care, 21st Mortgage Corporation 

James S's profile image
James S 
a year ago

She was very very nice to talk to and was very fast on taking care of business. 

Business response:

Thanks for a great review, James! Take care, 21st Mortgage Corporation 

Adrian B's profile image
Adrian B 
a year ago

I've been with 21st Mortgage for several years and I've had my fair share of hard knocks lately. In dealing with Carson, he has been open, honest and just amazing to work with. He's also fair and realizes that we humans go through difficult times once in awhile. He's amazing and I am very grateful to have 21st Mortgage to work with! Thanks 21st! 

Business response:

Thank you so much for your kind words, Adrian. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation 

Malibby M's profile image
Malibby M 
a year ago

Jill was very helpful and understanding. She made setting up payments very easy. They are always willing to help no matter the need! 

Business response:

Hi, Malibby. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation 

Ronnie L's profile image
Ronnie L 
a year ago

Whitney Sawyer is very sweet & knows how to do customer service. She helped me with an issue that the last person I spoke with handled terribly. I believe the guys name is Ryan. I tried explaining to him that my concerns were not personally towards him but he insisted on trying to argue with me. Whitney spoke with me & she was not rude or anything & that was very refreshing. When working with people you must remember that you have no idea what someone is going through so being rude makes things worse. I'm glad Whitney helped... read more

Business response:

Hi, Veronica. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation 

Frequently asked questions about 21st Mortgage Corporation

How is 21st Mortgage Corporation rated?

21st Mortgage Corporation has a 4.9 star rating with 13,824 reviews. 

When is 21st Mortgage Corporation open?

21st Mortgage Corporation is open now. It will close at 9:00 p.m.