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21st Mortgage opened its doors in downtown Knoxville in 1995 with a staff of four, which included two of the company's founders; CEO Tim Williams and CFO Rich Ray. Today, the company has grown to more than 800 team members on two campuses. 21st Mortgage has contributed to the revitalization of downtown Knoxville and continues to actively participate and support local organizations in and around Knoxville, TN.
620 Market Street, Knoxville, TN, 37902, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | Closed | |
Sun | Closed |
it's nice to have a great customer experience Hayden. Cardwell
Business response:
Thanks for a great review, Sandra! Take care, 21st Mortgage Corporation
Abby is amazing she is very nice kind and courteous. Her professionalism is outstanding The 21st team are great
Business response:
Hi, Logan. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation
Kobe E was great and super helpful, as all of 21st is. Thank you guys.
Business response:
Thanks for a great review, Guy! Take care, 21st Mortgage Corporation
Nathan **** is by far the best! He is very professional but understanding.
Business response:
Hi, Alicia. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation
I have been doing business with 21st mortgage for over 15 years. Never a problem with this business if I called for any reason, questions or get information, I got an answer that was satisfactory and information that was very helpful. I recommend 21 st mortgage for any mortgage need you may have. Charolette H
Business response:
Thanks for a great review, Charolette! Take care, 21st Mortgage Corporation
She was very very nice to talk to and was very fast on taking care of business.
Business response:
Thanks for a great review, James! Take care, 21st Mortgage Corporation
I've been with 21st Mortgage for several years and I've had my fair share of hard knocks lately. In dealing with Carson, he has been open, honest and just amazing to work with. He's also fair and realizes that we humans go through difficult times once in awhile. He's amazing and I am very grateful to have 21st Mortgage to work with! Thanks 21st!
Business response:
Thank you so much for your kind words, Adrian. We really appreciate you taking the time to share your experience with us. Thanks, 21st Mortgage Corporation
Jill was very helpful and understanding. She made setting up payments very easy. They are always willing to help no matter the need!
Business response:
Hi, Malibby. Thank you for taking the time to leave us a review! We appreciate your feedback. Best wishes, 21st Mortgage Corporation
Whitney Sawyer is very sweet & knows how to do customer service. She helped me with an issue that the last person I spoke with handled terribly. I believe the guys name is Ryan. I tried explaining to him that my concerns were not personally towards him but he insisted on trying to argue with me. Whitney spoke with me & she was not rude or anything & that was very refreshing. When working with people you must remember that you have no idea what someone is going through so being rude makes things worse. I'm glad Whitney helped... read more
Business response:
Hi, Veronica. Thank you so much for your review! We are glad you had a great experience. Take care, 21st Mortgage Corporation
21st Mortgage Corporation has a 4.9 star rating with 13,824 reviews.
21st Mortgage Corporation is open now. It will close at 9:00 p.m.