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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Andrew F.'s profile image
    Andrew F. 
    on Birdeye

    a year ago

    Seemless intergration with our ERP, easy to use. 

    Business response:

    Hi Andrew! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Bruce S.'s profile image
    Bruce S. 
    on Birdeye

    a year ago

    reliable service.....respectful agent support...i wish i could make use of more of the service capabilities. 

    Business response:

    Hi Bruce! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    BURTON M.'s profile image
    BURTON M. 
    on Birdeye

    a year ago

    Good job, I have been a customer for over 10 years. 

    Business response:

    Hi Burton! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Jim J.'s profile image
    Jim J. 
    on Birdeye

    a year ago

    Our organization needed to do an unexpected and rapid conversion of our out-dated phone system during Covid. We were extremely impressed and pleased with the entire 8X8 team who mobilized to make this happen. The customized 8X8 system they delivered in 2 months plus ongoing support has served our SCORE consulting organization very well. Strongly recommend 8X8 to any organization and delighted to be a reference as well. 

    Business response:

    Hi Jim! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    Bil. A.'s profile image
    Bil. A. 
    on Birdeye

    a year ago

    I started with 8x8 in the early 2000s when everyone thought I was nuts to have an "internet phone." VoIP was really new then, but I had no doubts from all the great things I had heard about 8x8 ... and it was all true! Really affordable rates and service that sets the standard for the way things should be done for customer service. 8x8 ... it's the best. My most favorite aspect is no more answering machine ... and, incredibly, you get an email for each voicemail that is left ... so no matter where you are, you can check mess... read more

    Business response:

    Hi Bil! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    Jessica Rodriguez R.'s profile image
    Jessica Rodriguez R. 
    on Birdeye

    a year ago

    Service is great! 

    Business response:

    Hi Jessica! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Marla M.'s profile image
    Marla M. 
    on Birdeye

    a year ago

    The service is good. The reporting isn't quite what we are looking for. Sometimes you can't reach support via chat 

    Business response:

    Hi Marla! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. If you have questions or concern please don't hesitate to share your contact details at reviews@8x8.com. Thank you. 

    Mike C.'s profile image
    Mike C. 
    on Birdeye

    a year ago

    8x8 support is helpful. I am happy with the service. 

    Business response:

    Hi Mike! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

    Frank F.'s profile image
    Frank F. 
    on Birdeye

    a year ago

    8x8 has been valuable asset to my work. Reliable and easy to use. You call, send txt message , conference and run meeting with a click of your mouse. The quality is better than my cell. Clear a crisp. You can add an app to you phone and receive a business call anywhere you phone service work. On a scale 1-10 and being excellent, 8x8 is 10+. I would highly recommend this service. 

    Business response:

    We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open on Monday at 9:00 a.m. 

    Need help? Contact us.

    Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com